Emails + Zoho CRM for Your Business
That’s not all; you can reply to emails, add follow-up tasks and add notes, all from within
MailMagnet. Along with this, you also have the option to filter the emails into separate folders or
labels in your inbox.
MailMagnet works as an add-on to Zoho Mail Integration. So, if you have configured your email
account within Zoho CRM using theZoho Mail Integration, MailMagnet will instantly inform you
about the important emails from your customers.
BCC Dropbox
Most employees within organizations use multiple email accounts for communication. There can
be many reasons for using multiple email accounts.
When you are involved in a big project, like a real estate project, that is likely to be completed in
a few months’ time or when you have to handover that project to someone else at a later stage,
it becomes a lot easier to communicate when you create a designated email account for this
purpose. Some businesses set upmultiple mailboxes for separate product lines, with each division
selling products to a dierent audience. Similarily,organizations with multiple departments often
create mailboxes for each department:customer support, sales, PR, and marketing, for instance.
When you have just one mailbox for business communication, you can go ahead and use the Zoho
Mail Integration.But when it comes to multiple mailboxes for managing email communication
with your contacts, customers, andprospects, how can you associate all those emails to records
in Zoho CRM?This is when BCC Dropbox comes in handy.BCC Dropbox provides a unique email
address for each user in your Zoho CRM account. Insteadof using the standard organization
email ID, the BCC Dropbox email address can be used for all your correspondence in future.
All you need to do is BCC this unique email addresswhen you send emails to your customersand
you’ll get a copy of that email associated to the correspondinglead or contact in your Zoho CRM
account.
With this unique email address, you can automatically pull in all the emails
sent to your leads and contacts in Zoho CRM.