EMERGING TECHNOLOGIES TO SUPPORT AN AGING POPULATION
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Assist with Navigation and Scheduling. Planned navigation of a route and real-time scheduling
information, along with the ability to adapt to changes in traffic or schedule information, are some of
the key factors that support ease of use of public transportation. Current technologies that can address
these needs are not generally designed to take into account the specific needs of older adults.
Implement pre-trip wayfinding and navigation systems that connect a planned route (within
wearable devices and smart displays) to real-time information that enables independent travel
and mobility, including systems that help plan accessible routes, remind users about their planned
trips, and provide reminders about what to bring, when to leave, etc., for the entire trip. These
technologies are available but are not fully designed or deployed to meet such needs.
Enhance wayfinding and navigation systems to include electronic orientation aids that can
determine an individual’s location and plot the most suitable route to the destination.
Improvement of dynamic maps and real-time navigation guidance can include a variety of
technologies, including robotics, crowdsourcing, advanced path planning, and multi-modal
interfaces. While some of these systems were developed specifically for people with visual
disabilities, the technology could be refined to meet the needs of the older adult population—in
particular those with cognitive deficits.
Enhance the accuracy of map and infrastructure information for built and pedestrian
environments to include information within wayfinding tools, such as the location of stairs and
elevators, grade of ramp, and surface roughness. Industry has taken on the challenge of
developing accurate maps, but research is needed into how to best bridge the gaps in information
obtained from various databases. Common policies are needed regarding the types of
infrastructure information that is encoded into these maps (e.g., elevators, curb cuts) so that
scalable applications can be developed rather than relying on regional solutions.
Develop wayfinding and navigation apps that can predict, rather than react to, changes in the
environment in order to provide more independence and a sense of security to users. Research is
required into how to provide this forward-looking, socially aware guidance. In addition, systems
that can notify an individual if he or she is about to make a wrong decision, such as getting on the
wrong bus or train, will significantly improve user confidence and independence.
Develop both robust and accessible interfaces and training methods for smart phone navigation
applications. While smartphone apps do exist to support wayfinding on public transportation,
many aging individuals m not comfortable using this technology or interfacing with the system.
Systems must support individuals with reduced visual acuity or manual dexterity and need to be
developed using “universal design” and inclusive information and communication technologies.
Develop technological tools that can inform family members and caregivers if the rider makes a
mistake in navigation. These tools would reduce individual and family stress levels and improve
individual safety, especially among individuals with diminished cognitive function.
Facilitate Access to Public Transportation. Once a route is planned, the ability to actually access public
transportation without significant delays or extended transit times is important.
Develop systems that can quickly and safely secure wheelchairs (manual and power), scooters,
and other assistive devices (e.g., oxygen cans) within all public transportation systems, ideally
without requiring the transfer of the passenger. Encourage systems to be designed to address the
needs of individuals with disabilities, including safe securement and restraint systems. These are
needed to facilitate the use of public transportation by users of personal mobility systems without
adversely affecting system efficiency. Current systems to secure wheelchairs on public buses and