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ADMINISTRATION AND FINANCE
How to Purchase e-Cards from Tango Card
General Information:
Tango Card is the approved vendor for purchasing e-cards for research study participants. Please
review the Procedure for information on using e-cards.
Tango Card ("Tango") is an e-card distributor offering cards from several different vendors.
UMB has also established a customized list of vendors for use when a limited vendor selection is
preferred.
Training and additional information are available from Tango here:
https://help.rewardsgenius.com/en/collections/2095326-on-demand-webcasts-and-how-
to-videos
Note that a live demo is presented every Tuesday at 4:00 EST. This demo includes a 45-
minute demo followed by 15 minutes for Q&A. Register here:
https://help.rewardsgenius.com/en/articles/2924855-sign-up-for-our-rewards-genius-
webcast
How to Request Funds from the Office of the Controller – Disbursements:
In order for a department to receive e-gift cards through Tango, the department must create an
account with Tango and submit a NONPO State check request made payable to Tango. Please
allow up to four weeks after entering the NONPO State check request for the State to process the
check request.
Important: An individual can only be assigned to one account. Therefore, multiple studies may
be funded by one account. It is the individual's responsibility to maintain records by study and to
reconcile the account in accordance with the reconciliation procedures defined in the Procedure.
The following instructions explain the procedure to complete both processes:
1. Visit the following link to create a Tango account: www.rewardsgenius.com
2. Click on the link at the top of the page that reads “SIGN UP”
3. Fill in the following information:
a. Company Name: University of Maryland, Baltimore
b. Your name (Departmental contact that will order the gift cards and disperse them)
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ADMINISTRATION AND FINANCE
c. Work email address (must be a umaryland.edu email address)
d. Do not select any options for the question on integrations. Leave blank.
e. Read the Terms of Service and Privacy Policy and check the acknowledgement
box
f. Click Submit
4. An account is created within one business day and the requestor will receive a welcome
email with information on how Tango works and contact information for the UMB
representative.
5. After the account is created, retrieve the account number by clicking the "Accounts and
Users" tab from the drop down menu in the upper right hand corner. Click the group
name and then click the three dots to the right of the green "add funds" button to retrieve
the department account number for the invoice. Request an invoice from Tango for the
amount that will be submitted for the NONPO State request (e.g. if paying 10
participants with a $10 gift card each, request an invoice in the amount of $100.00). To
request this invoice, email the Tango Finance team at [email protected]. Include
the following in the email:
o Invoice amount being requested
o Department’s account number
o Contact information in case there are any questions
6. After receiving the invoice from Tango, create a NONPO State payment request in
Quantum with the following information:
Supplier-Tango Card Inc, supplier# 0000035227.
Payment method- State Payment
Pay group-STATE PAYMENT
Invoice number-Invoice number from the Tango invoice
Amount-Amount of the Tango invoice
Description-Must include the department account number to ensure Tango credits the
appropriate account (this will print out on the check)
All other fields required for a NONPO payment request
7. After completing the NONPO payment request, submit the invoice header page, the
Tango invoice, and all other supporting documentation required (see the Procedure) for
study participant payments to the following email address via Acellion: fs-
8. Invoices received via any other email address will not be processed.
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ADMINISTRATION AND FINANCE
9. After Tango receives the payment, the funds will be credited to the Tango account on the
invoice and the department can buy e-cards.
10. The department can select the standard Reward Link or the UMB Reward Link. The
standard Reward Link allows the recipient to select any gift card in the Tango catalog.
The UMB Reward Link limits the gift cards to the following vendors:
a. Amazon
b. Safeway
c. Starbucks
d. Target
e. Uber
f. Visa
g. Walmart
11. Questions? Contact Lynell Griffin at [email protected]
