Welcome to Elkins!
A guide to living and working in Elkins, West Virginia
Notes
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Published: June 2021
Front cover: Rotary Amphitheater, Elkins Depot Welcome Center, and Third Street.
Back cover: Downtown Elkins during the Mountain State Forest Festival.
Photographs courtesy of Robbie Skinner.
Elkins City Hall
401 Davis Avenue
Elkins, WV 26241
304-636-1414
www.cityofelkinswv.com
Contents
1
Welcome from Mayor Jerry Marco ........................................................................................................ 1
2
Elkins: Yesterday and Today ................................................................................................................ 2
3
City Government ................................................................................................................................... 3
3.1
Mayor ............................................................................................................................................ 3
3.2
City Council ................................................................................................................................... 3
3.3
Voting and Voter Registration ....................................................................................................... 5
3.4
Boards and Commissions ............................................................................................................. 5
4
Daily Life ............................................................................................................................................... 6
4.1
Parking .......................................................................................................................................... 6
4.1.1
Downtown Parking ................................................................................................................ 6
4.1.2
Parking Lots .......................................................................................................................... 6
4.1.3
Street Sweeper Parking Rules ............................................................................................. 6
4.2
Garbage ........................................................................................................................................ 7
4.2.1
Weekly Garbage Collection .................................................................................................. 7
4.2.2
Special Bulk Pickups ............................................................................................................ 8
4.2.3
Spring Cleanup ..................................................................................................................... 8
4.2.4
Leaf Pickup ........................................................................................................................... 8
4.2.5
Recycling in Elkins ................................................................................................................ 9
4.3
Utility Services & Billing ............................................................................................................... 10
4.3.1
Utility Services .................................................................................................................... 10
4.3.2
Utility Billing ........................................................................................................................ 11
4.3.3
Fire & Rescue Service Fee ................................................................................................. 12
4.4
Building Permits, Signs, and Zoning ........................................................................................... 12
4.4.1
Building Permits & Inspections ........................................................................................... 12
4.4.2
Sign Permits ....................................................................................................................... 12
4.4.3
Zoning Determinations........................................................................................................ 13
4.5
Municipal Court ........................................................................................................................... 13
4.6
Local Tax Structure ..................................................................................................................... 13
5
Recreation ........................................................................................................................................... 15
5.1
Parks ........................................................................................................................................... 15
5.2
Phil Gainer Community Center ................................................................................................... 15
5.3
Other Local Recreation Resources ............................................................................................. 16
6
Arts and Culture .................................................................................................................................. 17
7
Public Safety and Emergency Services .............................................................................................. 18
7.1
Code Enforcement ...................................................................................................................... 18
7.2
Fire & Rescue.............................................................................................................................. 18
7.3
Police ........................................................................................................................................... 19
8
Business Licensing and Taxes ........................................................................................................... 20
8.1
Business Licensing ..................................................................................................................... 20
8.2
Business Taxes ........................................................................................................................... 20
8.3
Sales and Use Tax ...................................................................................................................... 20
9
Contact Information ............................................................................................................................. 21
9.1
Frequently Contacted Organizations .......................................................................................... 21
9.2
Service, Volunteer, and Fraternal Organizations ........................................................................ 21
9.3
City of Elkins Contact Information ............................................................................................... 22
1
1
Welcome from Mayor Jerry Marco
Thank you for choosing to live, work, learn, and perhaps raise a family in our wonderful
community. We take great pride in our city, and we’re so glad you’re here!
The purpose of this guide is to share information, answer questions, and give you an overview of
the services provided by City of Elkins. We hope to familiarize you with our area and make you
feel welcome.
The information in this guide is just a small part of what you can learn by exploring our website.
On our website, you can subscribe to our email newsletter list to make sure you hear
announcements and news as soon as we release them. You can also stay in touch by following
our Facebook and Twitter accounts. For your convenience, I’m including links to all our
communication channels at the bottom of this page. There is also a directory for frequently
contacted city hall departments in the final chapter of this guide.
One of our most important resources is the fantastic people who call Elkins home. Your
neighbors can be a great source of information and help, so make sure to introduce yourself.
When you do, tell them I sent you!
It is my pleasure to serve as your mayor, and I look forward to the opportunity to meet you. If
you should have any questions or concerns, please give me a call: (304) 636-1414, ext. 1110. You
can also reach me at jmarco@cityofelkinswv.com.
Sincerely,
Jerry A. Marco
Jerry A. Marco
Mayor
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City of Elkins Communication Channels
City website: www.cityofelkinswv.com
Facebook: www.facebook.com/ElkinsCityHall
Twitter: www.twitter.com/ElkinsCityHall
Sign up for city text notifications: www.cityofelkinswv.com/emergency-text-notifications
Sign up for the city newsletter/email alerts: www.cityofelkinswv.com/newsletter-signup
2
2
Elkins: Yesterday and Today
Located in West Virginia’s Allegheny Highlands, Elkins—a community of about 7,000—is the
seat of Randolph County.
In addition to serving as a tourism and outdoor-adventure basecamp within easy reach of
numerous recreation opportunities and cultural events, the city is home to a regional hospital
complex (Davis Medical Center), a small liberal arts college (Davis & Elkins), the headquarters
of the Monongahela National Forest, the Jennings Randolph Federal Building, and an excursion
train company that hosts about 30,000 visitors a year (the Durbin & Greenbrier Railroad). Each
fall, some 75,000 people attend the Mountain State Forest Festival—the state’s largest and
oldest festival—which features carnival rides on downtown streets, two major parades, and the
coronation of Queen Silvia, the queen of the forest.
Elkins, which was incorporated as a city in 1890, was founded by Henry Gassaway Davis (1823-
1916) and his son-in-law, Stephen Benton Elkins (1841-1911). These two men, who were also
business partners and at different times served as U.S. senators, developed railroad lines, coal
mines, and timbering businesses in this area. They brought their West Virginia Central and
Pittsburgh Railway into Elkins in 1889, opening a vast territory to industrial development by the
late 1890s. In 1901, Elkins merged with what had been the separate town of South Elkins.
For much of the twentieth century, Elkins was a train town. The railroad established by the
town’s founders merged with the Western Maryland Railway in 1905, and, by 1930, 18
passenger trains were arriving and leaving Elkins daily. Passenger service was discontinued in
1958, but Elkins continued to be a major freight hub, providing a vital transportation link for the
area’s booming timber industry. Today, the city’s once busy railyard is the site of existing and
planned commercial development. The West Virginia Railroad Museum, located at the railyard’s
southeast corner, preserves the history of railroading in Elkins and statewide.
Despite the city’s small size, Elkins has an abundance of structures and neighborhoods on the
National Register of Historic Places, including the Downtown Elkins Historic District, the Wees
District, the Graham-Davis District, and the Davis & Elkins Historic District. The latter
comprises the mansions, outbuildings, and grounds of the grand estates once home to the city’s
founders and later transferred to Davis & Elkins College.
Downtown Elkins is a business and retail district with an eclectic variety of locally owned shops,
restaurants, and bars. The Rotary Amphitheater, located in the Elkins Railyard, hosts a farmer’s
market, festivals, and concerts. Live music can also be found at the Randolph County
Community Arts Center and other venues. Elkins Main Street, the Elkins-Randolph County
Chamber of Commerce, and a business-owners organization work hard to keep the city’s
downtown vibrant and attractive to businesses and visitors alike.
Elkins benefits from a strong spirit of community volunteerism. The city is fortunate to have
multiple voluntary, fraternal, and service organizations that complete beneficial projects each
year (see section 9.2, below), in addition to the many volunteers who help at community events,
serve on nonprofit and governmental boards, and assist with other worthy efforts around town.
In 2018, the Elkins council adopted the city government’s first strategic plan. (See:
www.bit.ly/Elkins-Strategic-Plan) The plan expressed goals such as even more walkable city
streets; further growth in the tourism, healthcare, and wood-products industries; and a robust
community of artists, artisans, and tradespeople who call Elkins home. Accomplishing this
plan’s goals will take work, but the people of Elkins have achieved big things before. We’re glad
you’re here to help—and to enjoy the community we are all building together.
3
3
City Government
The City of Elkins is chartered under a weak mayor/strong council system of government. The
city council exercises ultimate corporate authority over the city government, while the mayor
has more limited powers. Day-to-day management of city functions and operations falls to five
coequal administrative officers, supervised by council: the city clerk, city treasurer, fire chief,
operations manager, and police chief. (See organizational chart near the front of this booklet.)
Elkins mayors and council members serve four-year terms. Elections are held in odd-numbered
years on the first Tuesday in June. (For information about voter registration, see section 3.3.)
The mayor and city council work closely with the city clerk. Among other responsibilities, the
city clerk serves as a liaison between council and the public.
Council’s regular meetings are held at 7 p.m. on the first and third Thursday of each month at
city hall (401 Davis Avenue). Other meeting times may be scheduled as circumstances require.
Although Elkins is inside Randolph County, West Virginia counties exercise no authority over
the governments of the cities they contain. Local schools are administered by the Randolph
County School Board, which operates independently of both the city and county governments.
Elkins participates in the West Virginia Municipal Home Rule Program. For more about home
rule in Elkins, see: www.cityofelkinswv.com/government/home-rule.
3.1
Mayor
The Elkins mayor presides over council meetings but has no vote except in the event of a tie.
Other duties include representing the city with outside organizations, attending ceremonial
events, serving on boards and commissions, and issuing proclamations. Mayors are elected to a
four-year term. (The mayor elected in 2021 is serving the city’s final two-year mayoral term, as
one result of recent changes to the city charter.)
3.2
City Council
Elkins City Council adopts legislation and sets city policy and goals. Council exercises ultimate
corporate authority over the Elkins government; members have no individual authority. The
council consists of ten members, two from each of the city’s five wards. Members are elected to
four-year, staggered terms, such that at least one seat from each ward is contested at each of the
city’s biannual elections. (Find out what ward you’re in here: www.bit.ly/ElkinsWardMap.)
Among other things, council has the authority to:
Determine city laws, rules, and regulations concerning, traffic, law and order, public
works, and finance. (See: www.cityofelkinswv.com/government/elkins-city-code.)
Appoint and remove the city’s five administrative officers (city clerk, city treasurer, fire
chief, operations manager, and police chief), the city attorney, and the municipal judge.
Adopt and revise annual budgets, levy taxes, issue bonds collect revenues, and make
appropriations.
Appoint members of city boards, commissions, and authorities.
Inquire into the conduct of any office, department, or agency of the city and make
investigations into municipal affairs.
Council relies on a robust, longstanding committee system. Most of council’s work on
resolutions, ordinances, and city policies occurs in its standing and ad hoc committees, which
recommend appropriate actions to the full council. All council members sit on at least one of the
city’s standing committees and may be asked by the mayor to sit on ad-hoc committees or
outside boards from time to time. The standing committees stipulated in the city charter are:
4
Finance Committee: Recommends an annual budget to council. Supervises budget
management and makes reports to council. Reviews and proposes to council municipal
debt instruments and grants. Makes fiscal forecasts and reports same to council.
Rules & Ordinances Committee: Considers and proposes to council new and amended
ordinances, rules, and policies.
Municipal Properties Committee: Monitors and reports to council on the condition of
and proposed plans for city buildings, real estate, and rights-of-way. Reviews and
proposes to council capital investment in buildings, real estate, and associated
infrastructure.
Public Safety Committee: Monitors and reports to council on the activities of, condition
of, and proposed plans for municipal public safety assets, including police, fire, and
emergency services. Reviews and proposes to council capital investment in public safety
equipment and infrastructure.
Personnel Committee: Reviews and proposes to council employment policies, including
employee compensation and benefits and an employee handbook. Reviews applications
for primary staff positions recommended by the mayor and makes hiring
recommendations to council.
For more information: www.cityofelkinswv.com/government/mayor-city-council.
Your City Councilors
First Ward
Judy Guye (term ends 2023)
107 Sylvester Drive
304-636-4763
jguye@cityofelkinswv.com
Robert Chenoweth (term ends 2025)
208 Bridgewater Dr.
304-614-2676
rchenoweth@cityofelkinswv.com
Second Ward
G. Michael Hinchman (term ends 2023)
116 White Oak Lane
304-636-7139
mhinchman@cityofelkinswv.com
Charles Friddle, III (term ends 2025)
119 Mountain View Drive
681-298-4645
Third Ward
Christopher C. Lowther (term ends 2023)
135 Heavner Avenue
304-614-7970
clowther@cityofelkinswv.com
Clinton J. Higgins (term ends 2025)
639 Capitol Street
304-614-6022
chiggins@cityofelkinswv.com
Fourth Ward
Marilynn Cuonzo (term ends 2023)
160 Guy Street
304-636-5900
mcuonzo@cityofelkinswv.com
Nanci Bross-Fregonara (term ends 2025)
210 Boundary Avenue
304-516-4775
nbross
-
fregonara@cityofelkinswv.com
Fifth Ward
Linda Vest (term ends 2023)
915 S. Henry Avenue
304-636-1220
lvest@cityofelkinswv.com
David Parker (term ends 2025)
108 Henry Avenue
304-614-1669
dparker@cityofelkinswv.com
5
3.3
Voting and Voter Registration
There are two categories of elections in which Elkins voters may participate. The city runs its
own elections for city offices (i.e., mayor and council). City elections, held on the first Tuesday in
June of odd-numbered years, are administered by the Elkins city clerk. There are no primaries
for city offices. Contact the city clerk with questions: 304-636-1414, ext. 1211.
County, state, and national primaries and elections are administered locally by the Randolph
County clerk. The county clerk is also responsible for all voter registration records, even for city
elections. To register or change your voter registration, please contact the county clerk: 304-
636-0543. Note: County elections and city elections use different polling places.
3.4
Boards and Commissions
Many important city policies and projects are designed and managed not by the mayor and
council but by the city’s boards and commissions. Citizen volunteers who serve on these bodies
play a vital role in city governance. Maybe you’d like to get involved!
For more information about a particular board or commission (or to find out if there are any
openings), please call the city clerk: 304-636-1414, ext. 1211. You may submit an application to
be kept on file at the city clerk’s office. Should there be an opening on a board for which you
have indicated interest within two years of receipt, you will be contacted.
City authorities, boards, and commissions
Board of Appeals (hears appeals of building- and maintenance-code citations)
Board of Zoning Appeals (hears appeals of zoning decisions)
Building Commission (acquires, owns, and operates public buildings and facilities)
Firefighters Civil Service Commission (evaluates and certifies applicants for appointment
as firefighters; hears grievances and appeals of certain personnel decisions)
Fire & Rescue Service Fee Appeals Board (hears appeals of charges and other decisions
related to the city’s fire & rescue fees)
Historic Landmarks Commission (education about and advocacy for preservation of
historic properties)
Housing Authority of the City of Elkins (manages Gateway Apartments)
Parks and Recreation Commission (operates city parks and the Phil Gainer Community
Center)
Planning Commission (land-use planning and zoning)
Police Civil Service Commission (evaluates and certifies applicants for appointment as
police officers; hears grievances and appeals of certain personnel decisions)
Sanitary Board (manages city’s sewer system)
Tree Board (advisory board concerning trees in Elkins)
Water Board (managers city’s water system)
External authorities, boards, and commissions with city-appointed members
Airport Authority (city appoints two members)
Elkins-Randolph County Public Library Board (city appoints three members)
Randolph County Board of Health (city appoints two members)
The regular meeting schedules of these authorities, boards, and commissions may be viewed
online or at city hall. Some meet irregularly or as needed. For help verifying meeting times,
please contact the city clerk.
For more information: www.bit.ly/Elkins-Boards-Commissions.
6
4
Daily Life
Where can I park? Where do I put out my garbage for pickup? Who can I talk to about my utility
services? How do I recycle? What taxes do I owe? The following section will help you find
answers to these and other questions you may have about the daily essentials of life in Elkins.
4.1
Parking
Outside of the Central Business District, parking in Elkins is unrestricted, meaning that no
special authorization or sticker is required for most on-street parking. No-parking zones are
designated by signs and, in some cases, yellow paint on the curb. City code stipulates that, on
two-way streets, vehicles must be parked with their right wheels against the right curb (i.e.,
facing the same direction as traffic on that side of the street). Vehicles parked in one location for
more than 72 hours may be towed.
This section explains downtown parking rules and shares information about city-operated
parking lots as well as the rules for parking during operation of our street sweeper.
4.1.1
Downtown Parking
In the city’s downtown Central Business District (see map to right), parking is limited to three
hours, Monday-Friday, 8 a.m.-5 p.m. There are no meters, but this time limit is enforced by city
police. If you need to stay longer than three hours, there is no restriction against moving your
car to another parking spot after the conclusion of the first three hours. There is also free
parking in the lot behind city hall. If you need to make a quick visit to city hall, you may use the
15-minute parking zone in front of the building, on Davis Avenue.
4.1.2
Parking Lots
In addition to the free parking lot behind
city hall, the city operates two parking lots
where spaces may be rented for $15 a
month. Parking space rentals are
administered by the Treasurer’s
Department.
One of these paid lots is located at Seneca
Mall (near the intersection of Second Street
and Kerens Avenue, or “1” on the map at
right). The other paid lot is located at the
intersection of Third Street and Railroad
Avenue, or “2” on the map at right.
4.1.3
Street Sweeper Parking Rules
To reduce strain on our wastewater
treatment plant and to maintain a visually
attractive streetscape, the City of Elkins
operates a street sweeper from late spring
through early fall. We always announce the
start and end dates of the street sweeper
season on our website, via the city’s
informational email list (subscribe here:
www.cityofelkinswv.com/newsletter-
signup), and on the city’s Facebook page
(www.facebook.com/ElkinsCityHall).
7
The street sweeper operates Monday-Friday during the spring, summer, and fall, visiting each
street once per week. During the street sweeper’s operating season, city police ticket vehicles left
parked on streets scheduled for cleaning. Download this year’s schedule and learn more here:
www.bit.ly/ElkinsStreetSweeper.
4.2
Garbage
This section provides information about weekly garbage collection, special pickups for bulk
refuse, the annual Spring Cleanup event, the annual leaf pickup event, and recycling in Elkins.
4.2.1
Weekly Garbage Collection
The City of Elkins Sanitation Department is responsible for collection of refuse from residences
and businesses within the City of Elkins, five days a week.
Garbage service is billed monthly, on the same bill as water, sewer, and Fire & Rescue Service
Fees. To stop or start these services, including ordering dumpsters and roll-offs, please
contact Utility Billing in the Treasurer’s Department. (For more about utility billing, see section
4.3.2, below.)
The Sanitation Department’s trash-collection schedule changes from time to time in observance
of certain holidays. You can obtain notification of these changes, as well as other city news,
by subscribing to the city email newsletter. We also publish this information on the city
Facebook page and as a display ad in the Inter-Mountain newspaper. (Subscribe to our
newsletter here: www.cityofelkinswv.com/newsletter-signup.)
Where Should You Place Garbage for Collection?
On some streets, the Sanitation Department collects garbage from in front of buildings; on other
streets, from alleys behind buildings. It is not possible to provide a list here. The best thing is to
ask your neighbors. Keep in mind that in some places the answer might be different across the
street, so ask a next-door neighbor to be sure!
What Kind of Garbage Do We Accept?
The Sanitation Department accepts normal household waste. Please place all refuse in trash
bags. To reduce risk of injury, sanitation workers will not dump cans or pull small bags (such as
supermarket shopping bags) from the bottom of trash cans.
Here are some items the Sanitation Department cannot accept:
Appliances
Batteries
Building materials
Free-flowing liquids
Furniture
Hazardous materials
Paint
Tires
Yard waste
Syringes, lancets, and other medical sharps that are not appropriately cased
Please follow these rules to protect our sanitation workers and our environment. (For
information about recycling, see section 4.2.5, below.)
How Do I Dispose of Medications?
If you have old medications you wish to dispose of, there is a secure drop-off box in the lobby of
city hall.
8
4.2.2
Special Bulk Pickups
The City of Elkins also offers special pickups of bulk refuse items. This service is provided by the
Street Department, not the Sanitation Department.
To request a bulk pickup, please contact the Operations Department’s administrative assistant
at 304-636-1414, ext. 1437. The Street Department will schedule the pickup once the request has
been submitted. Equipment such as dump trucks and backhoes are available to use on-site. The
following charges apply:
Minimum charge: $25.00
Pickup truck load: $50.00
Dump truck load: $90.00
Backhoe use: $65.00/hr.
Tires: $5.00 each (no min. charge)
For more information: www.bit.ly/ElkinsSpecialPickup.
4.2.3
Spring Cleanup
Normally, city residents needing to dispose of bulky trash items must request a special pickup
(see section 4.2.2, above).
However, as a courtesy to residents, the City of Elkins collects bulky items at no cost during the
annual Spring Cleanup. The dates for this event fluctuate, so keep an eye out for announcements
on our website home page, the city’s Facebook page, and/or in the Inter-Mountain newspaper.
(We also announce this and similar events on our email newsletter. Sign up here:
www.cityofelkinswv.com/newsletter-signup.)
This service is only offered to residential properties, not businesses. Each ward is assigned two
days during the two-week Spring Cleanup period. To take advantage of this service, please have
all items at the curb (even if you normally place garbage out for collection in an alley) no later
than 5:30 a.m. on the first assigned day for your ward. Crews might not return to the part of the
ward they visited on the first day, so placing your items out on the second day may result in their
being left behind.
Crews will only accept one level pickup-truck load from each residence. The following items will
not be picked up: appliances, batteries, free-flowing liquids, hazardous materials, tires, and yard
waste. (For information about recycling yard waste, see section 4.2.5, below.) Please make all
items as easy to collect as possible, such as by bagging or boxing smaller items. Crews will not
collect loose trash.
For more information: www.bit.ly/Elkins-Spring-Cleanup.
4.2.4
Leaf Pickup
Each fall, City of Elkins collects leaves from throughout the city. This service starts around mid-
October and continues for the rest of the fall, until either all leaves have been collected or snow
has started falling.
What to do with your leaves
To make use of this service, rake leaves into piles in the grassy area between the curb and the
sidewalk or bag leaves for pick up.
Please do not place leaves in the street, as this causes problems with storm drains as well as
parking and traffic concerns. City employees will not go into yards to collect leaves.
9
Is There a Schedule?
In the interest of efficiency, we do not schedule leaf collection by area but instead target the
heaviest concentrations of leaves on any given day.
However, we also collect bagged leaves within 48 hours upon notice. Place bagged leaves at the
curb and contact the Operations Division at (304)-636-1414, ext. 1437 to report the location of
bagged leaves for pick up. Bags must contain only leaves, no yard waste or trash.
Other Information
Please remember that this process is weather dependent. For example, we can’t effectively pick
up leaves in pouring rain.
Also, keep in mind that we only have one leaf truck to cover the city. Please be patient—we will
get to each property as soon as we can.
Yard-waste Drop-off
At any point, you may bring leaves to the city’s yard-waste (and glass recycling) drop-off site.
For information about recycling yard waste, see section 4.2.5, below.
4.2.5
Recycling in Elkins
City of Elkins does not offer curbside pickup of recyclables. However, the city does operate a
drop-off location for glass and yard-waste recycling at 31 Jones Drive, off Robert E. Lee Avenue
Extension. (See map, below.)
10
Only glass and yard waste are accepted at the City of Elkins drop-off location. The Randolph
County Recycling Center, a private business, accepts aluminum, steel, white paper, magazines,
corrugated cardboard, and #1 and #2 plastic.
To learn how to recycle other materials in the Elkins area, please consult the Randolph County
Solid Waste Authority: www.rcsolidwaste.com.
At the city’s drop-off location, we accept clear, brown, and green container glass. Please rinse
bottles and remove caps. It is helpful but not necessary to remove all labels.
Because yard waste is composted, we can only accept the following categories of materials:
Grass, tree, and shrub trimmings
Vegetative landscaping materials
Leaves and hay
Plant debris
Branches and brush (limits: no thicker than 2 inches; no longer than 8 feet) tied with a
string or twine in manageable bundles (no wires or plastic ties)
We cannot accept the following:
Plastics
Treated wood
Construction/demolition debris
Household trash
Animal waste
Non-organic material
Yard waste containing concrete, rocks, sod, or dirt
Items over 50 pounds
Any other items unsuitable for composting
Glass and yard waste may be dropped off during the following hours:
Monday, Tuesday, Thursday, and Friday: 6:30 a.m.-2:00 p.m.
Wednesday: 6:30 a.m.-6:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
For more information: www.bit.ly/ElkinsRecycling
4.3
Utility Services & Billing
The City of Elkins operates its own water and sewer utilities and provides sanitation (trash-
collection) service. All occupied city buildings must have active water, sewer, and sanitation
accounts. Water, sewer, trash, and in-city Fire & Rescue Service Fees are all billed on the same
monthly statement.
4.3.1
Utility Services
Utility services in Elkins are provided by our Water Treatment Plant, Water Distribution
Department, Wastewater Collection Department, and Wastewater Treatment Plant.
Our drinking source water is the Tygart Valley River. Water from this river is pumped to our
water treatment plant, located on Reservoir Hill off High Street, above the Wees District
neighborhood. Treated drinking water is then gravity fed through the underground distribution
system to your house or business. The water-treatment plant is newly constructed and went into
service in 2017.
11
Wastewater is treated at the plant located next to River Bend Park.
For more information:
Water Treatment Plant: www.cityofelkinswv.com/living/public-service-
utilities/water-treatment-plant
Wastewater Treatment Plant: www.cityofelkinswv.com/living/public-service-
utilities/waterwastewater-department
(For information about trash collection, see section 4.2, above.)
4.3.2
Utility Billing
The Utility Billing office provides customer service to the city’s water, sewer, and sanitation
customers, including starting and stopping service, ordering roll-off dumpsters, and responding
to inquiries about billing.
The Utility Billing office does not handle special bulk trash collection. Instead, contact the
Operations Department at 304-636-1414, ext. 1437 for this service. (See section 4.2.2 for more
information about this service.)
For questions about Fire & Rescue Service Fees, contact (304) 636-1414, ext. 1721.
Starting and Stopping Service
New water, sewer, and sanitation service may be arranged in-person at city hall. You will need to
fill out an application and provide photo identification. Stopping these services must be
requested in writing.
Billing Schedule
Water, sewer, trash, and in-city Fire & Rescue Service Fees are all billed on the same statement.
Bills are issued monthly on the last business day of the month. Payments
are due no later than 19 days after the bill date.
Unpaid accounts will have water shut off 32 days after the bill date.
Bill Payment
You may pay your bill online, via U.S. mail, by dropping payment in the
payment box located behind city hall (see photo at left), or in-person at
the front counter on the main floor of city hall.
You may pay your bill by phone by calling 304-636-1414, ext. 1720/1715.
Acceptable forms of payment include cash, money orders, personal
checks, and credit cards.
Electronic billing and automatic payments are available.
For more information: www.cityofelkinswv.com/living/utility-billing.
Other Local Utilities
The city does not provide electrical, gas, internet, cable, or satellite TV services. The information
below is provided as a courtesy and does not constitute an endorsement.
Locally, electrical service is provided by Mon Power, a First Energy company. To start service
with Mon Power, please visit this web page:
www.firstenergycorp.com/corporate/contact_us.html.
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Gas service is provided by the Mountaineer Gas Company. To start service with Mountaineer
Gas, please visit this web page: www.mountaineergasonline.com/new-service-request.php.
Area internet providers include Suddenlink, Frontier, Micrologic, and Lynx WV. Suddenlink and
Frontier also provide television and landline phone services. There may be other providers as
well. Check with neighbors for recommendations, as these companies’ service levels vary.
4.3.3
Fire & Rescue Service Fee
The City of Elkins charges a Fire & Rescue Service Fee to all property owners served by the
Elkins Fire Department (EFD). This fee, which is charged not only to city property owners but
also property owners throughout the EFD’s 150-square-mile “first-due area,” is billed to in-city
property owners on their monthly utility statements.
Fee Structure
Owner-occupied homes: $100 per year.
One-unit and two-unit rentals: $100 per unit (charged to owner).
Rentals with three units or more: $0.05 per foot (charged to owner).
Commercial and industrial buildings: $0.05 per foot (charged to owner).
Trailer parks: $100 per trailer.
Why is this fee being collected?
To ensure that all property owners protected by the Elkins Fire Department (EFD) help
pay for that protection.
To enable increased staffing and faster emergency-response time. Since the
implementation of the fee, in 2015, the department has added six paid, civil service
firefighter positions, for a total of nine, in addition to a full-time chief. As a result, the
department now has a full shift present and on-duty twenty-four hours a day.
4.4
Building Permits, Signs, and Zoning
The city’s building inspector enforces building codes, issues sign and building permits, and
performs zoning determinations. (The building inspection department also houses code
enforcement. For more about code enforcement, see section 7.1, below.)
4.4.1
Building Permits & Inspections
Elkins City Code requires issuance of a building permit before any work to erect, construct,
install, repair, alter, or enlarge any building or structure as well as before any work on electrical,
gas, or plumbing systems or fixtures which are or will become part of any structure.
Types of work for which building permits are needed include, but are not limited to, storage
buildings, additions, repairs, renovations, and new construction. Items of work include, but are
not limited to, electrical, plumbing, carpentry, masonry, concrete, drywall, windows and doors,
roofing, and HVAC.
When making an application for a building permit, detailed construction plans must be
provided. Your form and accompanying fee may be submitted by mail or in person at city hall.
For a comprehensive list of city building codes, schedule of building permit fees, and other
information, please visit: www.bit.ly/ElkinsBuildingPermits.
4.4.2
Sign Permits
Legislation adopted in June of 2015 prospectively prohibits certain categories of signs (including
billboards) inside Elkins city limits. Some size and placement restrictions apply as well. Please
review Chapter 150 of the Elkins City Code to learn more. Sign permits are issued by our
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building inspector. (Access city code here: www.cityofelkinswv.com/government/elkins-city-
code.)
For more information: www.bit.ly/Elkins-Sign-Permits.
4.4.3
Zoning Determinations
To obtain a copy of the city’s current zoning code or to view the zoning map, please visit the City
of Elkins website. Zoning determinations needed for real estate, business, or other official
purposes should be obtained from the office of the building inspector. Please contact the
building inspector with questions about allowed uses or to appeal a zoning decision.
For more information: www.cityofelkinswv.com/living/zoning
4.5
Municipal Court
The Elkins Municipal Court hears cases concerning parking and traffic violations as well as
other misdemeanor violations of city laws.
Court is in session on Wednesdays and Thursdays, 2:00 p.m.-4:30 pm. Also, for individuals
wishing to contest traffic and/or parking citations, the judge is available by appointment on
Mondays, Tuesdays, and Fridays, 3:00 p.m.-4:00 p.m. Please contact the municipal court clerk
to make an appointment: (304) 635-7142; mm[email protected].
Pay a Fine
The Elkins Municipal Court accepts credit and debit cards, cash, money orders, cashiers’ checks,
and personal checks (accompanied by a valid legal ID). You may pay either in person, by mail, or
online.
Pay In Person
Bring your payment to the municipal court clerk in city hall at the leftmost walk-up window on
the first floor. The court clerk’s hours are 8:00 a.m.-4:30 p.m., Monday-Friday. If the court clerk
is out of the office, a drop box is provided. Please include your first, middle, and last name;
citation or case number; and date of birth.
Pay By Mail
When paying by mail, do not send cash. Personal checks (including driver’s license number or
SSN), money orders, and cashier’s checks are accepted. Send a copy of any citations (or note the
case/citation number) with plea and payment to: Elkins Municipal Court, 401 Davis Avenue,
Elkins WV 26241.
Pay Online
Pleas and payments for non-jailable offenses, such as parking citations, can be entered online.
See: www.municipalonlinepayments.com/elkinswv.
4.6
Local Tax Structure
Elkins property owners pay real-estate taxes imposed by the state, county, school system, and
city. There is a local sales tax, in addition to the state sales tax. There is no local income tax.
Properties in Elkins are subject to real-estate taxes, as follows:
Owner-occupied residential properties (class II): $0.9244/$100 assessed value
o State property tax: $0.0050/$100
o County property tax: $0.2814/$100
o School property tax: $0.3880/$100
o Municipal property tax: $0.2500/$100
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Other properties (class IV): $1.8488/$100 assessed value
o State property tax: $0.0100/$100
o County property tax: $0.5628/$100
o School property tax: $0.7760/$100
o Municipal property tax: $0.5000/$100
You can learn the assessed value of your property from the Randolph County Assessor:
www.randolphassessorwv.com.
The sales-tax rate in Elkins is 7 percent. This includes:
State sales tax: 6 percent
Municipal sales tax: 1 percent
The authority to levy a municipal sales tax has been granted to Elkins under home rule. For
more about home rule in Elkins, see: www.cityofelkinswv.com/government/home-rule.
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5
Recreation
Parks and related recreation resources and activities in the City of Elkins are managed by the
Elkins Parks and Recreation Commission (EPRC).
Although the EPRC is appointed and funded by city council, it is a legally autonomous governing
body with final authority over most parks-related decisions.
5.1
Parks
EPRC provides year-round recreation opportunities with programs and facilities on over 70
acres in the city’s five parks: Bluegrass Park, Davis Street Park, Elkins City Park, Glendale Park
and River Bend Park. The EPRC also operates the Phil Gainer Community Center (see section
5.2, below).
Residents and visitors can use the extensive park system for picnics, walks, fishing, organized
athletics, or just a little peace and quiet. The five different parks are visited by over 200,000
people annually. Davis Street Park, Elkins City Park, Glendale Park and River Bend Park all
feature children’s play equipment. In addition, Glendale Park and River Bend Park have soccer
fields, Glendale has a football field, and River Bend has a baseball diamond and two sand
volleyball courts. Bluegrass Park also features a baseball diamond. There is a loop walking trail
joining Glendale and River Bend Parks.
Park Pavilion Reservations
Park pavilions are available to rent from May-October, first-come, first-served.
Pavilions can be reserved beginning the first working day in January for that year.
Rental fees must be paid within two weeks of placing the reservation or the date will be
reopened. Fourteen days’ notice must be given to the EPRC office in the event of a
cancellation. Reservation fees will not be returned after this date.
The pavilion fees cover events with up to 150 people. Prices will be set by the EPRC for
any event over 150 people. Special conditions may apply.
For pavilion reservations, forms, and additional information, please call the EPRC office
at 304-636-3960. If no one answers, please leave a message and a staff member will call
you back.
For more information: www.cityofelkinswv.com/living/parks-recreation.
5.2
Phil Gainer Community Center
The building that is known today as the Phil Gainer Community Center was constructed in the
1960s as the Elkins National Guard Armory. The city purchased the armory in 2016, and the
Elkins Parks and Recreation Commission set about renovating and updating the building to
make it into the full-featured community resource it is today.
Located at 142 Robert E. Lee Avenue Extension, the Phil Gainer Community Center sits on eight
acres near downtown Elkins. The updated facility includes a 10,000-square-foot multipurpose
room and a meeting room, both of which are available for event rentals.
The building also houses the Randolph County Family Resource Network and Parents as
Teachers. Various clubs and churches use the building on a regular basis.
The facility’s kitchen is fully functional, thanks to a generous donation from the Rotary Club of
Elkins. Ample parking is available in an adjacent parking lot.
For more information: www.philgainercommunitycenter.com.
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5.3
Other Local Recreation Resources
Other local recreation resources include:
Allegheny Highlands Trail (trailhead in Elkins Railyard): www.highlandstrail.org
Davis & Elkins College (tennis courts, Robert E. Urban Nature Trail): www.dewv.edu
Elkins Depot Welcome Center (brochures, maps, excursion planning):
www.elkinsdepot.com and www.elkinsrandolphwv.com
Elkins-Randolph County YMCA: www.elkinsymca.com
Fox Forest Wildlife Management Area (on southern edge of town, near Scott’s Ford
Road)
Mon Forest Towns website: www.monforesttowns.com
Scott’s Ford Fishing Pier and Boat Launch (park here for Fox Forest, above)
U.S. Forest Service (Monongahela Forest headquarters, on Sycamore Street)
Local sports leagues and clubs:
Bengals Youth Football (practices at Glendale Park)
Elkins Little League (practices at River Bend Park)
Elkins Babe Ruth League (practices at Bluegrass Park)
Seneca Soccer (practices at Glendale Park and River Bend Park)
Summer Sand Volleyball League (plays at River Bend Park)
Ultimate Frisbee (pickup games at River Bend Park on summer Sundays)
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6
Arts and Culture
Elkins features a rich and varied arts community, with many opportunities to enjoy musical
performances, plays, storytelling, clogging and other dancing, art installations, classes and
workshops, and festivals.
Following is a list of local arts, educational, and cultural organizations and resources.
Appalachian Forest Heritage Discovery Center: www.appalachianforestnha.org/visit.
Artists at Work (store featuring local arts and crafts):
www.facebook.com/ArtistsAtWork.us.
Augusta Heritage Center & Festival: www.augustaartsandculture.org.
Elkins Depot Welcome Center Calendar: www.elkinsdepot.com/events/calendar.
Elkins-Randolph County Library: www.elkinslibrary.com.
Interact Children’s Museum: www.interactchildrensmuseum.org.
Mountain Arts District: www.madwv.com.
Old Brick Playhouse: www.theoldbrickplayhouse.org.
Pickin’ in the Park: www.elkinsrandolphwv.com/place/pickin-in-the-park.
Randolph County Community Arts Center (classes, performances, exhibits)
www.randolpharts.org.
Randolph Elkins Area Community Theatre (REACT):
www.facebook.com/REACTplayers.
Rotary Amphitheater (behind Elkins Depot Welcome Center, in the railyard)
Stirrup Gallery at Davis and Elkins College: www.dewv.edu/about/community-
connections/the-stirrup-gallery.
West Virginia Railroad Museum: www.wvrailmuseum.com.
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7
Public Safety and Emergency Services
City of Elkins operates a code enforcement department, a fire department, and a police
department.
7.1
Code Enforcement
Our code enforcement officer strives to preserve the quality and value of public and private
property using both education and enforcement tools to maintain a healthy, safe, and clean
environment for all Elkins residents, businesses, and visitors. The code enforcement officer also
oversees the vacant-property and rental-property registration programs.
For a better understanding of the process of code enforcement, you can review the City of Elkins
Code Enforcement Protocol (available on our website). If you have information regarding a
potential code enforcement violation, please report this to the city’s code enforcement officer on
a Request for Investigation form, available online or at the front desk of city hall.
Common code violations:
Abandoned vehicles
High grass
Property maintenance
Sidewalk obstructions
Zoning violations related to animals
Vacant structures
Backflow prevention
Code enforcement does not enforce the following:
Unattended and/or unlicensed animals (contact Randolph County Animal Control at
304-636-2521)
Barking dogs (contact EPD at 304-636-0678)
Cars parked illegally (contact EPD at 304-636-0678)
Fire code violations (contact EFD at 304-636-3433)
Illegal drug sales (contact EPD at 304-636-0678, or if an emergency, 911)
For more information: www.bit.ly/Elkins-Code-Enforcement
7.2
Fire & Rescue
The Elkins Fire Department (EFD) offers fire, EMS, and rescue services throughout its 150-
square-mile first-due area, serving over 15,000 residents and businesses. (Rescue services in
Elkins are also provided by Randolph County EMS, which is not a city agency.)
Through mutual aid agreements with nine other Randolph County fire departments, EFD may
be called even farther afield to protect lives and property, answering an average of 650 calls per
year.
EFD staff consists of a fire chief, nine paid fire-fighters, and about two dozen volunteers. The
majority of EFD funding comes from the Fire & Rescue Service Fee charged to all property
owners served by the department (see section 4.3.3, below).
The fire department’s non-emergency number is: 304-636-3433. In an emergency, call 911.
Qualifications
Department personnel are qualified to provide emergency medical services; vehicular
extraction; trench, high-angle, and swift-water rescue; and HAZMAT containment. There are
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also ten certified divers. Multiple times per year, EFD visits area schools to instruct students
about smoke detectors and fire safety.
Equipment
EFD operates 4 pump trucks, one heavy rescue truck, and one 100-foot tower truck (you can
easily recognize the department’s blue trucks). They also operate several auxiliary vehicles,
including two rescue boats.
Hiring
The city operates a civil service fire department. For information about testing to become a paid
firefighter in the City of Elkins, please contact the city clerk.
For more information: www.cityofelkinswv.com/living/public-safety/fire-department.
7.3
Police
The Elkins Police Department protects public safety and maintains order while upholding the
United States Constitution and the West Virginia Constitution. The department provides full
law-enforcement services to the city of Elkins and may respond to surrounding areas under
mutual aid agreements with other jurisdictions. (Elkins is also within the jurisdiction of the
Randolph County Sheriff’s Office and the West Virginia State Police.)
The department consists of a certified police chief, 15 sworn law-enforcement officers, and two
non-sworn administrative personnel (a dispatcher and parking enforcement attendant). Officers
are responsible for responding to a wide range of calls for service as well as conducting traffic
enforcement and investigation.
The police department’s non-emergency number is 304-636-0678. In an emergency or for after-
hours calls for service (e.g., noise complaints, reporting suspicious activity, etc.), call 911.
Qualifications
The Elkins Police Department is committed to ongoing training to provide high-quality police
services. All officers are required to attend the WV State Police Academy to attain certified
officer status and to complete required in-service training on an annual basis. Officers may also
be selected to perform specialty assignments including SWAT, K9, bicycle patrol, interagency
task forces, and special investigations.
Hiring
The city operates a civil service police department. For information about testing to join the
Elkins Police Department, please contact the city clerk.
For more information: www.cityofelkinswv.com/living/public-safety/police-department.
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8
Business Licensing and Taxes
This section provides information about city business licensing, business taxes, and the city’s
sales and use tax. (Learn more about the local tax structure in section 4.6, above.)
City of Elkins is committed to welcoming new businesses and supporting existing ones. Read on
to learn about business licensing and taxes. Additional information about operating a business
in Elkins is available from:
Elkins-Randolph County Chamber of Commerce: www.erccc.com.
Elkins Main Street: www.downtownelkins.com.
Randolph County Development Authority: www.randolphwv.com.
Woodlands Community Lenders: www.wdgwv.org/community-lenders.
West Virginia Small Business Development Center: www.wvsbdc.com.
8.1
Business Licensing
All businesses located or performing work in Elkins must have and display a city business
license, even businesses located in Elkins that transact business outside of Elkins. Business
licenses are issued for the duration of the city’s fiscal year, i.e., July 1 of one year through June
30 of the following year.
Businesses operating as street vendors must obtain an additional license for this purpose.
Vendors participating in approved fairs and festivals within the city will not be required to
obtain a separate license for those events.
You must obtain your state business license before applying for a city business license. To
register your business with the state, please consult www.business4.wv.gov.
For more information: www.cityofelkinswv.com/working/business-licensing-taxes.
8.2
Business Taxes
Business and occupation (B&O) taxes are charged against your gross business income, at
different rates for different categories of businesses. If you operate a business licensed in Elkins,
you must file business tax returns even for quarters in which you had no business income.
Revenues from this tax go into the city’s general fund.
B&O tax returns may be submitted by mail or in person at City Hall. Acceptable forms of
payment include cash, money orders, personal checks, and debit or credit cards.
The city also charges hotel and motel operators a tax on the cost of each occupied room.
Hotel/motel tax is due and payable monthly, on or before the fifteenth day of the calendar
month next succeeding the month in which the tax accrued.
For more information: www.cityofelkinswv.com/working/business-licensing-taxes.
8.3
Sales and Use Tax
Under home rule authority, the City of Elkins started imposing a 1-percent local sales tax in
2018. This is in addition to the statewide 6-percent sales tax. The city collects approximately $1
million a year via this tax, the proceeds of which are restricted by state law to our general fund
(i.e., sales tax proceeds can’t be used to support our water or sewer utilities). To date, this in-
city sales tax has helped fund the demolition of dilapidated houses, a new police officer position,
improvements to the public parking lot behind city hall, renovations of both the police
department and the Phil Gainer Community Center, and the creation of our GIS Department.
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9
Contact Information
This chapter provides contact information for local agencies and organizations and for a
selection of City of Elkins departments.
9.1
Frequently Contacted Organizations
American Red Cross 877-385-4803
Centers Against Violence 304-636-8433
Children’s Advocacy Center 304-630-2214
Country Roads Transit 304-636-6472
Davis & Elkins College 304-637-1900
Davis Medical Center 304-636-3300
Elkins Depot Welcome Center 304-635-7803
Elkins Inter-Mountain 304-636-2121
Elkins Main Street 304-637-4803
Elkins-Randolph County Chamber of Commerce 304-636-2717
Family Resource Network 304-636-4454
Health Department 304-636-0396
Home Ownership Center 304-636-6495
Legal Aid 304-635-7600
Office of Emergency Services 304-636-1945
Randolph County Board of Education 304-636-9150
Randolph County Clerk 304-636-0543
Randolph County Commission 304-636-2057
Randolph County Development Authority 304-637-0803
Randolph County Animal Control 304-630-6191
Randolph County Homeless Shelter 304-636-5193
Randolph County Housing Authority 304-636-6495
Randolph County Humane Society 304-636-7844
Randolph County Senior Center 304-636-4747
Randolph County Sheriff 304-636-2100
Randolph County Tax Assessor 304-636-2114
Tygart Valley United Way 304-636-0516
Women, Infants, & Children (WIC) 304-636-8100
Workforce WV 304-637-0257
WV Department of Health & Human Resources 304-637-5560
9.2
Service, Volunteer, and Fraternal Organizations
Elks Lodge 1135 304-591-3791
Independent Order of Odd Fellows – Boone Lodge 170 304-369-5819
Kiwanis Club of Elkins 304-642-7956
Lions Club (club president) 304-704-5725
Mountain State Forest Festival Association 304-636-1824
Our Town (at Delmonte Market) 304-636-4400
Randolph County 4-H (WVU Extension Service) 304-636-2455
Rotary Club of Elkins (club treasurer) 304-636-1156
The following clubs are also active in the Elkins area but do not publish contact information.
Most have an active Facebook or other online presence. This is not an all-inclusive list; Elkins is
fortunate to have an abundance of such organizations.
Emma Scott Garden Club
Grand Knights of Pythias
Junior Women’s Club
Women’s Club
Knights Templar
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9.3
City of Elkins Contact Information
Following is contact information for the City of Elkins departments most commonly contacted
by the public. All offices are in city hall unless otherwise noted. Additional contact information
can be found here: www.cityofelkinswv.com/government/departments-divisions.
City Clerk
City Clerk: Jessica R. Sutton
jsutton@cityofelkinswv.com
Phone: 304-636-1414, ext. 1211
Code Enforcement/Building Inspections
Code Enforcement Officer: Phil Isner
pisner@cityofelkinswv.com
Phone: 304-636-1414, ext. 1431
Fire Department
Acting Chief: Steve Himes
tmeader@cityofelkinswv.com
Phone: 304-636-3433
Fax: 304-637-1777
www.elkinsfdwv.org
216 Fourth Street, Elkins, WV 26241
Mayor’s Office
Mayor: Jerry Marco
jmarco@cityofelkinswv.com
Phone: 304-636-1414, ext. 1110
Secretary: Rachel Wickham
rwickham@cityofelkinswv.com
Phone: 304-636-1414, ext. 1110
Municipal Court
Judge: Robert Jones
Court Clerk: Michelle Metheny
mmetheny@cityofelkinswv.com
Phone: 304-635-7142
Operations Division
Operations Manager: Robert Pingley
bpingley@cityofelkinswv.com
Phone: 304-635-7021
Operations Assistant: Melody Himes
mhimes@cityofelkinswv.com
Phone: 304-636-1414, ext. 1433
Operations Admin. Assistant: Shanna Poe
Phone: 304-636-1414, ext. 1437
Fax: 304-635-7132
spoe@cityofelkinswv.com
External Affairs
External Affairs Specialist: Sutton Stokes
sstokes@cityofelkinswv.com
Phone: 304-636-1414, ext. 1212
Parks and Recreation
Director: Tom Tesar
Phone: 304-636-3960
ttesar@cityofelkinswv.com
142 Robert E Lee Ave Ext., Elkins, WV 26241
PGCC Manager: Chris Lee
Phone: (304) 591-1410
clee@cityofelkinswv.com
142 Robert E Lee Ave Ext., Elkins, WV 26241
Police Department
Chief: Travis Bennett
tbennett@cityofelkinswv.com
Phone: 304-636-1414, ext. 1535
Dispatcher/Communications: Steve Poage
spoage@cityofelkinswv.com
Phone: 304-636-0678 (8:00 a.m.-4:30 p.m.)
Fax: 304-636-7866
Treasurer’s Department
Treasurer: Tracy Judy
tjudy@cityofelkinswv.com
Phone: 304-636-1414, ext. 1317
Deputy Treasurer: Jennifer Shreve
Phone: (304) 636-1414, ext. 1318
Utility Billing
Manager: Carolyn Dolly
cdolly@cityofelkinswv.com
Phone: 304-636-1414, ext. 1720
Clerk: Dan Stemple, Utility Billing Clerk
dstemple@cityofelkinswv.com
Phone: 304-636-1414, ext. 1715
Notes
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