Steps to Take if Your DACA Renewal Is Delayed

www.nilc.org

Last updated December 2022

Prepared by the National Immigration Law Center and the Immigrant Legal Resource Center

The suggestions in this document are based on feedback we have received primarily from

DACA renewal applicants. If you have any additional suggestions or feedback, please email the

National Immigration Law Center (NILC) at info@nilc.org.

Have your Deferred Action for Childhood Arrivals (DACA) and employ-ment authorization

document (EAD) expired, or will they expire soon?

If you have submitted your renewal application but are concerned because your DACA and

work authorization have expired or will expire before your DACA is renewed, consider following

the steps described below to get information about the status of your renewal application and, if

appropriate, to ask U.S. Citizenship and Immigration Services (USCIS) to process your renewal

more quickly.

USCIS suggests that you submit your completed renewal application at least 150 days (5

months), but no later than 120 days (4 months), before your current DACA and employment

authorization document (EAD) expire. Even if you don’t submit your completed renewal

application at least 120 days before your current DACA and EAD expire, USCIS will still accept

and process the application. But your DACA may lapse for several weeks or months, depending

on how late you applied for renewal.

To help you figure out which specific dates are 150 and 120 days before your DACA expires,

use NILC’s DACA Renewal Calculator, www.nilc.org/dacarenewalcalculator/.

Are you concerned about processing delays?

Currently, two USCIS service centers are handling DACA renewal cases, and application

processing times — “wait times” — vary among the service centers. For the latest information,

see USCIS’s Check Case Processing Times website, https://egov.uscis.gov/processing-times/.

Because USCIS’s processing of renewal applications may be delayed, we recommend that

you apply at least 150 days before your DACA’s expiration date. NILC’s DACA Renewal

Calculator — www.nilc.org/dacarenewalcalculator/— can help you figure out when to submit

your renewal application in time so that your DACA and EAD don’t expire before your renewal

application is processed.

Note: Given the uncertainty of what will happen with DACA, we encourage people requesting

DACA to consult with an accredited representative (at a nonprofit organization that helps people

with immigration matters) or an attorney before they apply for renewal, to discuss the benefits

and risks of applying.

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What factors are likely to cause a longer application processing time?

Certain factors, such as new arrests or criminal convictions, will likely lead to a longer renewal

request processing time. If you have been arrested or convicted since the last time you renewed

your DACA, you should speak with an immigration legal expert before filing a renewal request.

For more information about what “criminal background” issues might trigger a delay, see this

table that lists and describes the crime-related bars to DACA: www.ilrc.org/daca-criminal-bars-

chart.

Also, if you submitted your DACA request early (i.e., if you submitted it more than 150 days

before your current DACA expires), USCIS may wait until closer to your DACA’s expiration date

to process your request. We know that requests submitted “early” have been subject to a 150-

day queue/bar, meaning that USCIS stops reviewing a request when it is ascertained that more

than 150 days are left before the requestor’s current DACA expires and then goes back to

reviewing the request when there are less than 150 days left before the person’s DACA expires.

What can you do if your DACA renewal is delayed?

Some people who’ve previously applied to renew their DACA have not had their application

approved before their DACA and work authorization expired. Others have received their renewal

close to the date their DACA and work authorization expired. The suggestions or tips described

below were developed based on our experience helping people who are in these situations.

Even if you did not submit your DACA renewal application within the time period that USCIS

recommends, you may still be able to take some of the steps described below to be informed

about your application’s progress and possibly speed up its processing. Some of the options

described may be more effective than others, depending on your particular case. Therefore, we

recommend taking as many of these steps as you can.

When you take any of these steps, be prepared to provide:

• your full name

• your alien registration/USCIS number (A-number)

• your application receipt numbers and receipt dates

• the expiration date of your DACA and employment authorization document (EAD)

• information you provided in the renewal application forms (I-821D and I-765)

(If you made copies of the forms before you submitted them, have them on hand so you

can refer to them.)

Below are the steps we suggest you take to follow up on your DACA renewal application.

1. Check your case status online

You can monitor your case’s status by using USCIS’s online “My Case Status” tool, at

https://egov.uscis.gov/casestatus/landing.do. You will need to enter the receipt number for

either your DACA application or your employment authorization application. (You should have

received a receipt for each application after you submitted your renewal application.) USCIS’s

online case status tool may show that your renewal application has been approved before you

receive your new EAD in the mail, so we recommend you check your case status online

regularly.

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You can also create a USCIS Electronic Immigration System (USCIS ELIS) online account to

track the progress of your case — at https://myaccount.uscis.gov/.

Note: Some people have reported problems using USCIS’s “My Case Status,” such as the

online tool being inoperable or not showing the case information. If you experience such

problems, you can contact USCIS online at https://my.uscis.gov/account/needhelp.

2. Submit an “outside normal processing time” inquiry by contacting the National

Customer Service Center (NCSC)

You can also submit an “outside normal processing time” inquiry with USCIS if your DACA

renewal has been pending for a period that is outside the normal processing times of the service

center where your application is being processed, by contacting USCIS at 1-800-375-5283 or

by submitting an inquiry online using this USCIS form.

To see what is considered the normal processing time, go to https://egov.uscis.gov/processing-

times/ and complete and submit the online form.

3. Contact the USCIS Ombudsman’s office

Note: Contact the Ombudsman’s office only after you have contacted USCIS to inquire about a

delay. The Ombudsman’s office recommends that you do not contact it until after you’ve

completed steps 1 and 2, above.

The Ombudsman’s office reviews cases and may be able to provide you with information about

yours. You can file a Case Assistance Form DHS-7001 online with the USCIS Ombudsman at

https://cisomb.dhs.gov/oca/form7001.aspx.

When you fill out the form, you should describe the effects that the delay in the processing of

your DACA application will have on you. When you file the DHS-7001 form online, state in the

form (a) the reason(s) you are making the request (for example, if you are at risk of losing a

current or prospective job), (b) the steps you have already taken to learn about the status of

your case, and (c) what the local USCIS field office has told you about your case.

Once you have completed and submitted the online form, you should be issued an

Ombudsman-specific case number. For further assistance, you can contact the office by email

at cisombudsman@hq.dhs.gov.

4. Contact your congressional representative

Applicants who have not had success in getting a response from USCIS or the USCIS

Ombudsman should contact the people who represent them in Congress for assistance, since

their representative and senators have direct contacts with USCIS.

Call your representative’s and senators’ offices and ask to speak with their immigration

caseworker. You can find out who your congresspeople are and get their contact information by

entering your zip code at www.house.gov/representatives/find/ (to find your representative) and

www.senate.gov/senators/index.htm (to find your senators).

We recommend that you start by getting the contact information for the congressperson’s district

or field office (their office that’s closest to where you live) and call that office first to ask for help.

https://egov.uscis.gov/e-

request/displayONPTForm.do;jsessionid=06151D5F9AF09188FB9B8AB22BBC4672?sroPageType=onpt&entryPoint

=init.

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Then if you can’t get the help you need from the local office, you should contact the

congressperson’s office in Washington, DC, and follow that office’s process for submitting an

inquiry about your case.

Be prepared to provide information about your case, the reason you are calling, as well as your

name, A-number, receipt numbers and dates, type of case, etc. If you believe your case needs

to be handled on an emergency basis, explain the urgency of your case up front and request

that its handling be expedited. State the problem you are facing as clearly as you can.

NOTE: Each congressional office has its own structure, and some issues might be handled only

by a congressmember’s Washington, DC, office. If, after calling the local office, you feel you

want more help, try calling the congressmember’s DC office for additional support. In either

case, explain your problem to the caseworker, who may be able to ask USCIS for information

about your case.

5. Contact a legal service provider

If you’ve followed all the suggestions we make above but still haven’t gotten the information or

help you need, you may want to contact a legal service provider. To find a legal service provider

in your area, visit https://www.informedimmigrant.com/help/. You can also find more information

about how to renew your DACA here: https://www.informedimmigrant.com/guides/daca-

renewals-2021/.