untitled

ThinkCentre TIO24Gen3Touch

User Guide

Machine Types: 10QX

First Edition (May 2017)

LENOVO products

, data, computer software, and services have been developed exclusively at private expense and

are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights

to use

, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products

, data, computer software, or services are delivered

pursuant a General Services Administration "GSA" contract

, use, reproduction, or disclosure is subject to restrictions

set forth in Contract No. GS-35F-05925.

Product numbers

10QX-PAR1-WW

Contents ii

Contents

Safety information ............................................................. iii

General Safety guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Chapter 1. Getting started .......................................................1-1

Shipping contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Locating connectors and controls on your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Setting up your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Assembling your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Turning on your monitor and computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Chapter 2. Adjusting and using your monitor .........................................2-1

Adjusting the full-function monitor stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Camera Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Installing the monitor driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Comfort and accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Arranging your work area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Positioning and viewing your monitor: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Quick tips for healthy work habits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Accessibility information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Adjusting your monitor image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Using the user controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Using the OSD controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Using the USB connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Using the Wake on touch Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Selecting a supported display mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Understanding power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Caring for your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Chapter 3. Reference information ..................................................3-1

Disassembling your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Monitor specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Manual image setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Manually installing the monitor driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Installing the monitor driver in Windows 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Installing the monitor driver in Windows 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Getting further help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Product numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Getting further help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Service parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Appendix A. Service and Support ................................................. A-1

Registering your option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Online technical support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Telephone technical support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Appendix B. Notices ........................................................... B-1

Recycling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Disposing of Lenovo computer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Turkish statement of compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Power cords and power adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

iii

Safety information

General Safety guidelines

For tips to help you use your computer safely, go to:

http://www.lenovo.com/safety

Before installing this product, read the Safety Information.

ííí

Chapter 1. 1-1

Chapter 1. Getting started

This User’s Guide provides detailed operation instructions for the user. For quick instruction

overview, please see the Setup Poster for brief information.

Shipping contents

The product package should include the following items:

• AC Power Adapter

• Flat Panel Monitor

• Information Flyer

• Monitor Stand

• Monitor Base

• Power Cord

• Reference and Driver CD

Chapter 1. 1-2

***Your monitor supports the following Tinys that can be installed in your monitor:

ThinkCentre M53, M83

√√

ThinkCentre M600, M700, M900 √√

ThinkCentre Chromebox X √

ThinkCentre M73, M93 √ X

ThinkCentre M900x, M910x, M910,

M715

√√

ThinkCentre M715 √√

Before you install your Tiny into your monitor, ensure that the Tiny is listed above.

Install your computer into the TIO24Gen3Touch

2When using "ALT+P" to power on Tiny, please Connect a Lenovo keyboard the USB port

shown as above on the rear of computer

3Press ALT+P on the keyboard to power on the computer and TIO24Gen3Touch.

Note 1: ThinkCentre M53, M83, M600, M700, M900, M900x, M910x, M910, M715 Tiny may

also be powered on with the TIO24Gen3Touch power button. (See Figure 2)

Note 2: When connect many cables to ThinkCentre M910x w/Gxf, it is recommended to do

cable management or open lift door.

Note 3: Some ThinkCentre M93&M73 can't be powered on with the TIO24Gen3Touch, please

press ALT+P on the keyboard to power on computer.

(2)

Chapter 1. 1-3

Locating connectors and controls on your monitor

Front view

Rear view

1. Volume Down 2. Volume Up

3. Exit

4. Modes switchLeft shift button

5. Brightness control / Right shift button

6. Menu-opening buttonSelection button

7. Power button

1. Security-lock slot 2. AC power adapter connector

3. DisplayPort connector 4. USB 3.0 connector

5 6

Chapter 1. 1-4

Setting up your monitor

This section provides information on how to set up your monitor.

• Assembling your monitor

• Connecting cables

• Turning on your monitor and computer

Note: Before setting up your monitor, ensure that you have read and understood the “Safety

information” on page iii.

Assembling your monitor

To assemble your monitor, follow the four parts below one by one:

Part 1: Install the full-function monitor stand.

Part 2: Install the Tiny.

Part 3: Install the rear Wi-Fi antenna (optional).

Part 4: Install the Kensington-style cable lock (optional).

Part 1: Install the full-function monitor stand.

Note: The full-function monitor stand includes one monitor stand and one stand base.

1. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your monitor

and gently lay it down so that the screen is against the surface and the cover is facing up.

2. Insert the three metal studs on the base into the corresponding holes in the stand. Then,

tighten the screw as shown to secure the stand.

3. Insert the two metal tabs on the stand into the corresponding holes on the rear of the

monitor. Then, pivot the stand downward until it clicks into position.

Chapter 1. 1-5

Part 2: Install the Tiny.

1. Press the decorative cover 1 as shown to remove it. Then, press the button 2 to open the

cable cover.

Note: Keep the decorative cover for future use.

2. With the Lenovo logo facing you, insert your Tiny into the computer bay until it rests on

the stoppers.

3. Press the computer from the front until it completely snaps into position.

Note: Make sure the Tiny is aligned with the back cover.

Chapter 1. 1-6

4. Tighten the screw to secure the Tiny.

Part 3: Install the rear Wi-Fi antenna (optional).

1. Pivot the cable cover as shown to the open position. Then, press the decorative cover 2

from the inner side of the cable cover to remove the decorative cover.

2. Screw the rear Wi-Fi antenna to the antenna connector on the rear of the computer. Then,

adjust the angle of the antenna to 90 degrees.

Chapter 1. 1-7

3. Pivot the cable cover as shown to the closed position.

Part 4: Install the Kensington-style cable lock (optional).

With the key of the Kensington-style cable lock, attach the lock to the security-lock slot on the

rear panel of your computer as shown. The lock secures your monitor to a desk, table, or other

non-permanent fixture. It also blockV the Tiny so that the Tiny cannot be removed from the

monitor

Chapter 1. 1-8

Connecting cables

After assembling your monitor, you must connect cables correctly to use the monitor and

computer. Your monitor can be used with either the Tiny installed in the monitor or an external

desktop/laptop computer. To connect cables, do one of the following:

1. If you use the Tiny installed in the monitor, connect the ac power adapter cable and power

cord that comes with the monitor. First connect the ac power adapter cable to the ac power

adapter connector on the monitor.Then, connect one end of the power cord to the ac power

adapter and the other end to a properly-grounded electrical outlet.

Note: When usLQJ ThinkCentre M900x, M910x, M910 or M715 it is recommended to

match 135W adapter which bundled with Tiny for better experience.

2. Use a DisplayPort cable of this type as shown. Connect one end of the DisplayPort cable

to the DisplayPort connector on the monitor and the other end to a DisplayPort connector

on the computer. To locate the DisplayPort connector on the monitor, see "Locating

connectors and controls on your monitor"on page 1-3.

Chapter 1. 1-9

3. Use a type B-to-type A USB cable as shown. Connect type B connector of this cable to the

USB 3.0 upstream connector on the monitor. Then, connect type A connector of the cable

to a USB connector on the computer. To locate the USB 3.0 upstream connector on the

monitor, see "Locating connectors and controls on your monitor"on page 1-3.

4. Connect one end of the USB cable to the USB downstream terminal on the side of the

monitor, and connect the other end of the USB cable to an appropriate USB port on your

device.

Note: The USB downstream port does not provide power while the monitor switch is off.

Chapter 1. 1-10

5. User is able to manage the on-screen configurations including applications, menu items

and so on with the touch screen. For information on how to utilize touch screen, please

see: "Touch Screen"on page 2-13

Note: If external system is attached to TIO24Gen3Touch with dual monitors in extended

mode.TIO24Gen3Touch need to set as main screen..

6. To initiate the monitor driver, insert the Reference and Driver CD, click Install driver, and

follow the on-screen instructions.

Chapter 1. 1-11

Turning on your monitor and computer

To turn on your monitor and computer, do one of the following:

• If you only have the Tiny installed in the monitor, press the power button on the monitor

to turn on your monitor and computer. To locate the power button, see"Locating

connectors and controls on your monitor"on page 1-3.

• If you only have the external desktop/laptop computer connected to the monitor, press the

power button on the monitor to turn on your monitor. Then, press the power button on the

computer to turn on your computer. To locate the power button, see"Locating connectors

and controls on your monitor"on page 1-3.

• If you have both the Tiny installed in the monitor and the external desktop/laptop

computer connected to the monitor, do one of the following:

• If you use the Tiny, press the power button on the monitor to turn on your monitor and

computer. To locate the power button, see "Locating connectors and controls on your

monitor"on page 1-3.

• If you use the external desktop/laptop computer, press the mode-switching button on

the monitor to select the DP mode so that the monitor is turned on. Then, press the

power button on the computer to turn on your computer. To locate the mode-switching

button, see "Locating connectors and controls on your monitor"on page 1-3.

Note: When both the Tiny and the external desktop/laptop computer are working, you can

press the mode-switching button to switch between the two computers. When you select the

AIO mode, you will use the Tiny. When you select the DP mode, you will use the external

desktop/laptop computer.

When you switch between the AIO mode and the DP mode, ensure that no data is being

transmitted between your computer and any USB device that is connected to your monitor. If

you switch between the two modes while the USB data is being transmitted, the transmission

will be interrupted and loss of data may result.

When you switch between the AIO mode and the DP mode the following is required to wake

your computer from sleep or hibernation:

• DP mode to AIO mode. If the Tiny installed in your monitor is in sleep or hibernation

mode, press the power button of the monitor to wake up the Tiny.

• AIO mode to the DP mode. If the external desktop/laptop computer is in sleep or

hibernation mode, press the power button of the external desktop/laptop computer to

wake up it.

Note: When you switch between AIO mode and DP mode, the keyboard and mouse that are

connected to your monitor are also switched.

Chapter 2. 2-1

Chapter 2. Adjusting and using your monitor

This section will give you information on adjusting and using your monitor.

Adjusting the full-function monitor stand

You can use the full-function monitor stand to adjust the monitor to your comfortable position.

1. The following illustration shows that you can adjust the monitor at an angle of -5° to the

front and 30° to the rear.

2. The following illustration shows that you can turn the monitor at an angel of 45° to the left

and 45° to the right.

-5

-45

Chapter 2. 2-2

3. The following illustration shows that you can adjust the height of the full-function monitor

stand within a length of 110 mm.

Note: Before you adjust the height, ensure that you pull out the latch that secures the stand

and read the instructions on the label of the latch.

4. The following illustration shows that you can rotate clockwise the monitor at an angel of

-5° to the left and 90° to the right.

Note: Adjust the screen position before rotating the monitor screen. (Make sure that the

monitor screen ascent to its highest point,.

110mm

-5°~90°

Chapter 2. 2-3

Camera Swivel

Please see the illustration below for an example of camera swivel ran.

120

direction of lens

Chapter 2. 2-4

Speakers

Your monitor has integrated 2*2W speakers which can support audio transmitted over the DP

video input as well as USB audio. When you select the DP mode, the USB3.0 cable is required

to connect to the system. When you select the AIO mode, the USB3.0 cable is not needed.

Speaker volume is adjusted using controls on the front of the monitor.

Note: When a Headphone or Speaker connected to Tiny audio port, the monitor speaker would

not mute until the audio playback device is switched.

Chapter 2. 2-5

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit. To convert your LCD display

from a desk-mounted to a wall-mounted display, do the following:

Step 1: Verify that the Power button is turned Off, then disconnect the power cord.

Step 2: Lay the LCD display face down on a towel or blanket.

Step 3: Remove the base and stand from the monitor.

Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm

x100mm distance), the type of VESA mounting screw is M4 x 10 mm.

Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting

kit.

For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

Installing the monitor driver

To enjoy a better monitor performance, it is recommended that you install the monitor driver before using

the monitor.

To install the monitor driver, do one of the following:

• If the optical drive is available, insert the CD that comes with the monitor into the optical

drive. Then, follow the instructions on the screen.

• If the optical drive is not available, download the driver from the Lenovo Web site at

http://support.lenovo.com/docs/TIO24Gen3Touch. Then, follow the instructions in 4."The

following illustration shows that you can rotate clockwise the monitor at an angel of -5° to

the left and 90° to the right."on page 2-2.

VESA hole

Chapter 2. 2-6

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer and to avoid

discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind

of work that you perform. In addition, use healthy work habits to maximize your performance and

comfort while using your computer.

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to work in comfort.

Organize you work area to match the way you use materials and equipment. Keep your work area clean

and clear for the materials that you typically use and place the items that you use most frequently, such as

the computer mouse or telephone, within the easiest reach.

Equipment layout and setup play a large role in your working posture. The following topics describe how

to optimize equipment setup to achieve and maintain good working posture.

Positioning and viewing your monitor:

Position and adjust your computer monitor for comfortable viewing by considering the following items:

• Viewing distance:

Optimal viewing distances for monitors range from approximately 510mm to 760mm (20 in to 30

in) and can vary depending on ambient light and time of day. You can achieve different viewing

distances by repositioning your monitor or by modifying your posture or chair position. Use a

viewing distance that is most comfortable for you.

• Monitor height:

Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright)

position. If your monitor does not have height adjustments, you might have to place books or other

sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to

position the monitor such that the top of the screen is at or slightly below your eye-height when you

are comfortably seated. However, be sure to optimize your monitor height so the line of site between

your eyes and the center the monitor suits your preferences for visual distance and comfortable

viewing when your eye muscles are in a relaxed stated.

• Tilt&Swivel&Pivot:

Adjust the tilt, swivel and pivot of your monitor to optimize the appearance of the screen content

and to accommodate your preferred head and neck posture.

• General location:

Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby

windows.

The following are some other tips for comfortable viewing of your monitor:

• Use adequate lighting for the type of work you are performing.

• Use the monitor brightness, contrast, and image adjustment controls, if equipped, to

optimize the image on your screen to meet your visual preferences.

• Keep your monitor screen clean so you can focus on the screen’s contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically

look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If

you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.

Chapter 2. 2-7

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain

comfortable and productive while you use your computer.

• Good posture starts with equipment setup:

The layout of your work area and the setup of your computer equipment have a large effect on your

posture while using your computer. Be sure to optimize the position and orientation of your

equipment by following the tips outlined in "Arranging your work area"on page 2-6 so you can

maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of

your computer components and office furniture to best suit your preferences now and as your

preferences change over time.

• Minor changes in posture can help avoid discomfort:

The longer you sit and work in front of your computer, the more important it is to observe your

working posture. Avoid assuming any one posture for an extended period of time. Periodically make

minor modifications in your posture to help deter any discomforts that might arise. Make use of any

adjustments that your office furniture or equipment provide to accommodate changes in posture.

• Short, periodic breaks help ensure healthy computing:

Because computing is primarily a static activity, it is particularly important to take short breaks from

your work. Periodically, stand up in front of your work area, stretch, walk for a drink of water, or

otherwise take a short break from using your computer. A short break from work gives your body a

welcome change in posture and helps to ensure you remain comfortable and productive while you do

work.

Accessibility information

Lenovo is committed to providing greater access to information and technology to people with

disabilities. With assistive technologies, users can access information in the way most appropriate to their

disability. Some of these technologies are already provided in your operating system; others can be

purchased through vendors or accessed at:

https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php

Chapter 2. 2-8

Adjusting your monitor image

This section describes the user control features used to adjust your monitor image.

Using the user controls

Your monitor has four user controls on the front panel. To locate the user controls, see "Locating

connectors and controls on your monitor"on page 1-3. You can use the user controls to adjust some

settings of your monitor on the On Screen Display (OSD) main menu.

• Back button

Used to move back and exit from the OSD menu.

• Left shift button / Mode-switching button

Used to move to the left on the OSD menu and switch between the AIO mode (using the Tiny

installed) and the DP mode (using an external desktop/laptop computer).

• Right shift button / brightness control

Used to move to the right on the OSD menu and adjust the brightness.

• Selection button / menu-opening button

Used to open the OSD main menu and select an option.

Using the OSD controls

The settings adjustable with the user controls are viewed through the OSD, as shown below.

Note: When switching to AIO mode, the monitor and the Tiny share the same power button on the

monitor, However, if the enhanced power saving mode is enabled in the BIOS of the Tiny, you can

only use the power button of the computer to turn on the computer.

To use the controls:

1. Press to open the main OSD menu.

2. Use or to move among the icons. Select an icon and press to access that

function. If there is a sub-menu, you can move between options using or , then

press to select that function. Use or to make adjustments 3ress to save.

3. Press to move backwards through the sub-menus and exit from the OSD.

4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental

adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow

adjustments to the OSD.

5. Enables DDC/CI by default. Use OSD Left Arrow Key, press and hold the buttons for 5

seconds to disable/enable DDC/CI function. The words "DDC/CI Disable/DDC/CI

/Enable" shows on the screen.

Exit

Adjusts overall screen Brightness/Contrast/DCR

Chapter 2. 2-9

Using the USB connectors

Your monitor has USB connectors. To locate the USB connectors, see "Locating connectors and controls

on your monitor"on page 1-3.

• USB 3.0 connectors

Used to attach a device that requires a USB 2.0 or USB 3.0 connection, such as a

keyboard, a mouse, a scanner, or a printer.

Note: The USB 3.0 connector on the panel left side can only be used as USB 2.0

connectors in one of the following conditions:

• You use the Tiny installed in the monitor and the 3-in-1 cable is connected to a USB 2.0

connector on the computer.

• You use an external desktop/laptop computer and the USB cable is connected to a USB

2.0 connector on the computer.

• USB 3.0 upstream connector

Used to transfer signals from the external desktop/laptop computer to the monitor.

Chapter 2. 2-10

Using the Wake on touch Function

You can wake up your monitor from sleep mode through touch. To use the function:

• Setting OSD.

Press to open the main OSD menu.Use or to select and press to access that

functionThen you can use

or to select Wake on touch and press to access that

function

Use or to select On

• Setting Computer.

Open the Device Manager window by clicking Start, Control Panel, Device Manager icon.

Click the HID-compliant device button to open the HID-compliant device Properties window.

Select Allow this device to wake the computer

Cancel OK

Accessibility

Wake on

Touch

Information

On Off

Chapter 2. 2-11

Table 2-1. OSD functions

OSD Icon on

Main Menu

Submenu Description

Controls and

Adjustments

(DP)

Brightness/Contrast

Brightness Adjusts overall brightness.

ˇ

Contrast Adjusts difference between light and dark areas.

ˇ

Image Properties

Input Signal

AIO Mode:

Switch between the AIO mode (using the Tiny

installed) and the DP mode (using an external

desktop/laptop computer).

Use the source from the Tiny.

DP:

Use the source from DP connector of external

desktop/laptop computer.

Color

Adjusts intensity of red, green, and blue.

Preset mode

• Neutral

• sRGB

• Reddish

• Bluish

Custom

• Red: Increases or decreases the saturation

of ‘red’ in the image.

• Green: Increases or decreases the

saturation of ‘green’ in the image.

• Blue: Increases or decreases the saturation

of ‘blue’ in the image.

Scaling

• Original AR

Same Aspect Ratio with input signal

• Full

Expand image to full screen

Over Drive

•Off

• Normal

• Extreme

Low blue light • On

•Off

Chapter 2. 2-12

Options

Information

Shows resolution, refresh rate, and product

details.

Note: This screen does not allow any changes

to the settings.

This section lists the languages supported by

your monitor.

Language

Note: The language chosen only affects the

language of the OSD. It has no effect on any

software running on the computer.

Menu Position

Menu position adjusts menu location on the

screen.

• Default

• Custom

Returns the menu position to the default

settings.

• Horizontal: Changes the horizontal

position of the OSD

• Vertical: Changes the vertical position of

the OSD.

• Save

Factory Default

Resets monitor to the original factory settings.

• Cancel

• Reset

Accessibility

Controls button and menu settings for

accessibility preferences.

Button repeat rate: Select

or to change.

•Off

• Default

• Slow

Menu time out: Sets the length of time the OSD

will remain active after the last time a button is

pressed.

Wake on Touch

Wake up monitor from sleep mode through

touch.

*Low Blue Light Mode is reducing the blue light content.

*The use of Extreme Mode (response time) may result in reduced display quality when fast moving video

graphics are displayed.

Users should check Extreme Mode (response time) to verify if it is compatible with any applications they

would like to use it with.

OSD Icon on

Main Menu

Submenu Description

Controls and

Adjustments

(DP)

Chapter 2. 2-13

Touch Screen

Touch screen will optimize your monitor experience. Please use with OS like Windows 7/10.

• You can use either single finger touch, or multi-finger touch up to maximum simultaneous

10 touch points.

• To activate touch functionality, you need to connect USB cable to your computer in DP

mode. You don’t need USB cable when select AIO mode.

• You do not need to install any other software.

Note:

• Do not touch the screen with sharp objects, it may result in damage, and void warranty.

• Do not push hard, or rest anything on the glass surface (if in horizontal position) as it will

damage the screen and void warranty.

• Please keep your hands clean and dry before touching the screen to ensure fluid touch

operation.

• The touch function works only on OS and applications which can support touch function.

Take the steps outlined below to wake up the system and display when the latter is in standby

mode:

AIO mode

 Tiny PC running and display off: move your mouse or tap the screen to wake up your PC.

2. Tiny PC in standby mode and display off: click the mouse, tap the screen, press the power

button on the front of the monitor, or press the power button on the Tiny PC to wake up

your PC.

 Tiny PC in sleep mode and display off: press the power button on the front of the monitor,

or press the power button on the Tiny PC to wake up your PC.

DP mode

1. PC running and display off: move your mouse or tap the screen to wake up your PC.

2. PC in standby mode and display off: click the mouse, tap the screen, or press the power

button on the Tiny PC to wake up your PC.

3. PC in sleep mode and display off: press the power button on the Tiny PC to wake up your

PC.

Note: Turn on the wake on touch function, the power consumption will increase in sleep mode.

See "Using the Wake on touch Function"on page 2-10 to turn on the wake on touch function

Procedures Descriptions

Left edge swipe Swipe from the left edge of the screen to shuffle your running apps.

Right edge swipe Swipe from the right edge of the screen to launch the Charm bar.

Finger slide

Slide your finger to scroll up and down and slide your finger to pan the

screen left or right.

Single Tap/Double Tap

Touch the target on the screen with one finger tip for one/two quick

taps, then release.

Chapter 2. 2-14

Selecting a supported display mode

The display mode that monitor uses is controlled by the computer. Therefore, refer to your computer

documentation for details on how to change display modes.

The image size, position and shape might change when the display mode changes. This is normal and the

image can be readjusted using automatic image setup and the image controls.

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel

technology is inherently flicker-free.

Note: If your system has previously been used with a CRT monitor and is currently configured

to a display mode outside the range of this monitor, you may need to re-attach the CRT monitor

temporarily until you have re-configured the system; preferably to 1920x1080 at 60Hz, which

is the Native Resolution Display mode.

The display modes shown below have been optimized at the factory.

Table 2-2. Factory set display modes

Addressability Refresh rate

640x350 70 Hz

640x480 60Hz, 66Hz, 72Hz, 75Hz

720x400 70 Hz

800x600 60Hz, 72Hz, 75Hz

1024x768 60Hz, 70Hz, 75Hz

1152x864 75 Hz

1280x768 60 Hz

1280x800 60 Hz

1280x1024 60Hz, 72Hz, 75Hz

1366x768 60 Hz

1440x900 60Hz, 75Hz

1600x1200 60Hz, 70Hz, 75Hz

1680x1050 60 Hz

1920x1080 60Hz

Chapter 2. 2-15

Understanding power management

Power management is invoked when the computer recognizes that you have not using your mouse or

keyboard for a user-definable period. There are several states as described in the table below.

For optimal performance, switch off your monitor at the end of each working day, or whenever you

expect to leave it unused for long periods during the day.

Table 2-3. Power indicator

State Power Indicator Screen Restoring Operation Compliance

Solid green

(AIO Mode/DP)

Normal

Standby/

Suspend

Blinking green (AIO Mode)

Note: If Tiny is in sleep, the

LED is blinking green

Solid green (AIO Mode)

If Tiny is on, the LED is solid

green

Blank

Press a key or move the mouse

There may be a slight delay

reappears.

Note: Standby also occurs if

there is no image output to the

monitor.

ENERGY

STAR

Solid amber (DP)

Off

(AIO Mode/DP)

Off

Press power key to switch on.

There may be a slight delay

before the image reappears.

ENERGY

STAR

Chapter 2. 2-16

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not:

• Apply water or liquid directly to your monitor.

• Use solvents or abrasives.

• Use flammable cleaning materials to clean your monitor or any other electrical equipment.

• Touch the screen area of your monitor with sharp or abrasive items. This type of contact

may cause permanent damage to your screen.

• Use any cleaner which contains an anti-static solution or similar additives. This may harm

the coating of the screen area.

Do:

• Lightly dampen a soft cloth with water and use this to gently wipe the covers and the

screen.

• Remove grease or finger marks with a damp cloth and a little mild detergent.

Chapter 3. 3-1

Chapter 3. Reference information

This section contains Disassembling your monitor, monitor specifications, instructions to

manually install the monitor driver, troubleshooting information, and service information.

Disassembling your monitor

To disassemble your monitor, follow the four parts below one by one:

Part 1: Remove the Kensington-style cable lock (optional).

Part 2: Remove the rear Wi-Fi antenna (optional).

Part 3: Remove the Tiny.

Part 4: Remove the full-function monitor stand.

Part 1: Remove the Kensington-style cable lock (optional).

With the key of the Kensington-style cable lock, unlock the lock that is attached to the rear

panel of your computer.

Part 2: Remove the rear Wi-Fi antenna (optional).

1. Press the cable cover 1 to open it. Then, pivot the cable cover as shown to the open

position.

2. Pivot the rear Wi-Fi antenna downward at an angle of about 90°. Then, hold the thicker

end of the rear Wi-Fi antenna and unscrew it from the computer.

Chapter 3. 3-2

Part 3: Remove the Tiny.

1. Release the screw that secures the computer.

2. Push the computer from the rear as shown to disconnect it completely from the 3 in 1

cable.

3. Pull the computer out of the computer bay. Then, pivot the cable cover as shown to the

closed position.

4. If the two decorative covers of the computer bay are available, insert the two covers into

the corresponding slots.

Chapter 3. 3-3

Part 4: Remove the full-function monitor stand.

1. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your monitor

and gently lay it down so that the screen is against the surface and the cover is facing up.

2. Slide the latch upward as shown. Then, pivot the monitor stand upward to remove it.

3. If you want to hang your monitor on the wall, you can install a VESA mount bracket that

can be ordered from Lenovo.

Chapter 3. 3-4

Monitor specifications

Table 3-1. Monitor specifications for type-model 10QX-PAR1-WW

Dimensions Depth

Height

Width

282.3 mm (11.11 in.)

399.4 mm (15.72 in.)

539.8 mm (21.25 in.)

Stand Tilt range Range: -5°/+30°

Stand Swivel Range: -45°, +45°

Stand Pivot Range: -5°, 90°

Stand Lift Range: 110.0 mm

VESA mount Supported 100 mm (3.94 in.)

Image Viewable image size

Maximum height

Maximum width

Pixel pitch

605 mm (23.8 in.)

297 mm (11.69 in.)

527 mm (20.74 in.)

0.275mm (H) x 0.275 mm (V)

Power input

Power consumption

Note: Power consumption

figures are for the monitor and

the power supply combined

Supply voltage

Max supply current

Max Consumption

Typical Consumption

Standby/Suspend

Off

20VDC

4.5 A

32 W (max)

19 W (typ)

<0.5 W

≤0.3 W

Video input (Analog) Interface

Horizontal addressability

Vertical addressability

Clock frequency

1920 pixels (max)

1080 lines (max) 205 MHz

10.8 Gbps (max)

Communications VESA DDC CI

Altitude Test Operation 16404.2 ft

Supported Display Modes

(VESA Standard modes

between noted ranges)

Horizontal frequency

Vertical frequency

Native Resolution

DP: 30 kHz – 83 kHz

30 Hz – 75 Hz

1920 x 1080 at 60 Hz

Temperature Operating

Storage

Shipping

0° to 40°C (32°F to 104° F)

-20° to 60°C (-4°F to 140° F)

-20° to 60°C (-4° F to 140° F)

Chapter 3. 3-5

Humidity Operating

Storage

Shipping

8% to 80%

5% to 90%

Table 3-1. Monitor specifications for type-model 10QX-PAR1-WW

Chapter 3. 3-6

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself.

Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your

problem.

Table 3-2. Troubleshooting

Problem Possible cause Suggested action Reference

The words "Out of

Range" are shown

on the screen, and

the power

indicator is

flashing green.

The system is set to a

display mode which is

not supported by the

monitor.

• If you are replacing an old

monitor, reconnect it and

adjust the display mode to

within the specified range

for your new monitor.

• If using a Windows system,

restart the system in safe

mode, then select a

supported display mode for

your computer.

• If these options do not work,

contact the Support Center.

"Selecting a

supported display

mode"on page 2-14

The image quality

is unacceptable.

The video signal cable

is not connected with

the monitor or system

completely.

Be sure the signal cable is firmly

plugged into the system and

monitor.

"Assembling your

monitor"on page 1-4

The color settings

may be incorrect.

Select another color setting from

the OSD menu.

"Adjusting your

monitor image"on

page 2-8

The automatic image

setup function was not

performed.

Perform automatic image setup. "Adjusting your

monitor image"on

page 2-8

The power

indicator is not lit

and there is no

image.

• The monitor’s

power switch is

not switched on.

• The power cord

is loose or

disconnected.

• There is no

power at the

outlet.

• Be sure the power cord is

connected properly.

• Be sure the outlet has power.

• Power on the monitor.

• Try using another power

cord.

• Try using another electrical

outlet.

"Assembling your

monitor"on page 1-4

Screen is blank

and power

indicator is amber.

The monitor is in

Standby/Suspend

mode.

• Press any key on the

keyboard or move the

mouse to restore operation.

• Check the Power Options

settings on your computer.

"Understanding

power

management"on page

2-15

The power

indicator is amber,

but there is no

image.

The video signal cable

is loose or

disconnected from the

system or monitor.

Be sure the video cable is

connected with the system

properly.

"Assembling your

monitor"on page 1-4

The monitor

brightness and

contrast are at the

lowest setting.

Adjust the brightness and

contrast setting on the OSD

menu.

"Adjusting your

monitor image"on

page 2-8

Chapter 3. 3-7

Manual image setup

If automatic image setup does not establish the image that you prefer, perform manual image

setup.

Note: Have your monitor powered on for about 15 minutes, until the monitor warms up.

1. Press at the bottom of the monitor to open the OSD menu.

2. Use or to select and press to access.

3. Use or to select Clock or Phase adjustment.

• Clock: (pixel frequency) adjusts the number of pixels scanned by one horizontal

sweep. If the frequency is not correct, the screen shows vertical stripes and the picture

does not have the correct width.

• Phase: adjusts the phase of the pixel clock signal. With a wrong phase adjustment,

the picture has horizontal disturbances in light picture.

4. When the image no longer looks distorted, save the Clock and Phase adjustments.

5. Press to leave the OSD menu.

One or more of the

pixels appear

discolored.

This is a characteristic

of the LCD

technology and is not

an LCD defect.

If there are more than five pixels

missing, contact the Support

Center.

Appendix A."Service

and Support"on page

A-1

• Fuzzy lines in

text or a

blurry image.

• Horizontal or

vertical lines

through the

image.

• Image setup has

not been

optimized.

• Your system

Display

Properties setting

have not been

optimized.

Adjust the resolution settings on

your system to match the native

resolution for this monitor: 1920

x 1080 at 60 Hz.

"Adjusting your

monitor image"on

page 2-8

Perform automatic image setup.

If automatic image setup does

not help, perform manual image

setup.

"Selecting a

supported display

mode"on page 2-14

When working in the native

resolution, you may find

additional improvements by

adjusting the Dots Per Inch (DPI)

setting on your system.

See the Advanced

section of your

system’s display

properties.

The image is not

acceptable when

switching to dual

mode

It has not set the

optimum resolution

for each mode

• Use ThinkVision® Duo

software to optimize the

dual screen operation

• Adjust graphic card

resolution manually

"Using the user

controls"on page 2-8

Table 3-2. Troubleshooting

Problem Possible cause Suggested action Reference

Chapter 3. 3-8

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 7 and

Microsoft Windows 10.

Installing the monitor driver in Windows 7

To use the Plug and Play feature in Microsoft Windows 7, do the following:

Note: You must download file from the Reference and Driver CD to use the Plug and Play

feature in Windows 7.

1. Turn off the computer, all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then the system unit. Allow your computer to start the

Windows 7 operating system.

4. Open the Display Properties window by clicking Start, Control Panel, Hardware and

Sound icon.

5. Click the Display icon.

6. Click the Adjust Resolution button.

7. Click the Advanced Settings icon.

8. Click the Monitor tab.

9. Click the Properties button.

10. Click the Driver tab.

11. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on

Update Driver and then click the "Browse my computer for driver software" button.

12. Select “Let me pick from a list of device drivers on my computer”.

13. Insert the Lenovo Monitor CD into the CD drive and click the Have Disk button.

14. Click on the Browse button and navigate to the following directory:

X:\Monitor Drivers\ (where X is the drive letter designator for the CD-ROM drive).

15. Select the “tio24gen3t.inf”file and click the Open button. Click the OK button.

16. Select TIO24Gen3T and click Next. The files will be copied from the CD to your hard

disk drive.

17. Close all open windows and remove the CD.

18. Restart the computer.

The system will automatically select the maximum refresh rate and corresponding color

matching profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.

Lenovo recommends using either 1920 x 1080 at a refresh rate of 60 Hz, or 640 x 480 at a

refresh rate of 60 Hz.

Chapter 3. 3-9

Installing the monitor driver in Windows 10

To use the Plug and Play feature in Microsoft Windows 10, do the following:

Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature

in Windows 10.

1. Turn off the computer and all attached devices.

2. Ensure that the monitor is connected correctly.

3. Turn on the monitor and then turn on the computer. Allow your computer to boot into

Windows 10 operating system.

4. On the Desktop, move mouse to low-right corner of screen, choose Setting, double click

Control Panel, then double click the icon of Hardware and Sound, and then clicking

Display.

5. Click the Change the display settings tab.

6. Click the Advanced Settings icon.

7. lick the Monitor tab.

8. Click the Properties button.

9. Click the Driver tab.

10. Click Update Driver, then click Browse the computer to find the driver program.

11. Select Pick from the list of device driver program on the computer.

12. Click the Have Disk button. Click the Browse button and navigate to the following

directory:

X:\Monitor Drivers (where X is the drive letter designator for the CD-ROM drive).

13. Select the "tio24gen3t.inf "file and click the Open button. Click the OK button.

14. Select TIO24Gen3T and click Next. The files will be copied from the CD to your hard

disk drive.

15. Close all open windows and remove the CD.

16. Restart the system. The system will automatically select the maximum refresh rate and

corresponding Color Matching Profiles.

Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display quality.

Lenovo recommends using either 1920 x

1080 at a refresh rate of 60 Hz, or 640 x 480 at a

refresh rate of 60 Hz.

Getting further help

If you still can’t solve your problem, please contact the Lenovo Support Center. For more

information on contacting the Support Center, please see Appendix A."Service and Support"on

page A-1

Chapter 3. 3-10

Service information

Product numbers

The product number for your monitor is located on the side of the display bezel as shown

below.

Customer responsibilities

The warranty does not apply to a product which has been damaged due to accident, misuse,

abuse, improper installation, usage not in accordance with product specifications and

instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.

The following are examples of misuse or abuse and not covered by warranty:

• Images burned on to the screen of a CRT monitor. Burned image is preventable by

utilizing a moving screen saver or power management.

• Physical damage to covers, bezel, base and cables.

• Scratches or punctures on monitor screens.

• Pivot the monitor when working in AIO mode.

Getting further help

If you still can’t solve your problem, please contact the Customer Support Centre. For more

information on contacting the Customer Support Centre, please see Appendix A."Service and

Support"on page A-1.

Chapter 3. 3-11

Service parts

The following parts are for use by Lenovo service, or Lenovo authorized dealers to support the

customer warranty. Parts are for service use only. The table below shows information for

model 10QX-PAR1-WW.

Table 3-3. List of service parts

FRU (Field

Replaceable Unit)

Part number

Description

Machine Type

Model (MTM)

Color

00PC117 TIO24Gen3Touch-Monitor

(24inch Touch Monitor, DP&

3in1 port)

10QX Raven Black

54Y8966 90w Power Brick (DT&AIO

Common 90W with CMN)

10QX Raven Black

01YY006 TIO24Gen3Touch-Monitor -

FRU Stand and Base

10QX Raven Black

Appendix A. A-1

Appendix A. Service and Support

The following information describes the technical support that is available for your product,

during the warranty period or throughout the life of the product. Refer to your Lenovo

Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.

Registering your option

computer Accessories and content. Go to: http://www.lenovo.com/support

Online technical support

Online technical support is available during the lifetime of a product at:

http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during

the warranty period, assistance for replacement or exchange of defective components is

available. In addition, if your option is installed in a Lenovo computer, you might be entitled to

service at your location. Your technical support representative can help you determine the best

alternative.

Telephone technical support

Installation and configuration support through the Customer Support Centre will be withdrawn

or made available for a fee, at Lenovo’s discretion, 90 days after the option has been

withdrawn from marketing, Additional support offerings, including step-by-step installation

assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following

information as possible:

• Option name

• Flat Panel Monitor

• Option number

• Proof of purchase

• Computer manufacturer, model, serial number, and manual

• Exact wording of the error message (if any)

• Description of the problem

• Hardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you

through the problem during the call.

Appendix A. A-2

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current phone numbers, go

to http://www.lenovo.com/support/phone

Country or Region Telephone Number

Africa Africa: +44 (0) 1475-555-055

South Africa: +27-11-3028888 and 0800110756

Central Africa: Contact the nearest Lenovo

Business Partner

Argentina 0800-666-0011 (Spanish)

Australia 131-426 (English)

Austria Warrant service and support: 01-211-454-610 (German )

Belgium Warrant service and support: 02-225-3611 (Dutch, French)

Bolivia 0800-10-0189 ( Spanish)

Brazil Sao Paulo region: (11) 3889-8986

Outside Sao Paulo region: 0800-701-4815

(Brazilian Portuguese)

Brunei 801-1041 (English, Bahasa Melayu)

Canada Toronto:416-383-3344

Outside Toronto: 1-800-565-3344

(English, French)

Chile Toll Free: 188-800-442-488

800-361-213

(Spanish)

China 86-10-58851110

800-990-8888

(Mandarin)

China

(Hong Kong S.A.R.)

(852)3071-3561

(Cantonese, English, Mandarin)

China

(Macau S.A.R.)

ThinkCentre Commercial PC: 795-9892

Multimedia Home PC: 0800-336

(Cantonese, English, Mandarin)

Colombia 1-800-912-3021 (Spanish)

Costa Rica 0-800-011-1029 (Spanish )

Croatia 0800-0426

Cyprus +357-22-841100

Czech Republic +420-2-7213-1316

Denmark Warranty service and support: 7010-5150 (Danish)

Dominican Republic 1-866-434-2080 (Spanish)

Ecuador 1-800-426911(Spanish)

Egypt +202-35362525

El Salvador 800-6264 (Spanish)

Estonia +372 6776793

+372 66 00 800

Finland Warranty service and support: +358-800-1-4260 (Finnish)

Appendix A. A-3

France Warranty service and support (hardware): 0810-631-213

Warranty service and support (software): 0810-631-020

(French)

Germany Warranty service and support: 01805-00-46-18 (German)

Greece +30-210-680-1700

Guatemala 1800-624-0051 (Spanish)

Honduras Tegucigalpa: 232-4222

San Pedro Sula: 552-2234

(Spanish)

Hungary +36-1-382-5716

+36-1-382-5720

(English, Hungarian)

India 1800-425-2666

+91-80-2535-9182

(English)

Indonesia 021 5238 823

Local number only: 001-803-606-282

DID (Direct Inward Dialing): +603 8315 6859

(English, Bahasa Indonesia)

Ireland Warranty service and support: 01-881-1444 (English)

Israel Givat Shmuel Service and Center: +972-3-531-3900 (Hebrew, English)

Italy Warranty service and support: +39-800-820094 (Italian)

Japan Toll Free: 0120-20-5550

International: +81-46-266-4716

The above numbers will be answered with a Japanese language voice

prompt. For telephone support in English, please wait for the Japanese

voice prompt to end, and an operator will answer. Please say “English

support please”, and your call will be transferred to an English-speaking

operator.

PC software: 0120-558-695

Overseas calls: +81-44-200-8666(Japanese)

Kazakhstan Call center: +77273231427(Standard charges Apply) (Russian, English)

Kingdom of Saudi Arabia 800 85 000 52 (Standard Charges Apply)

Korea 1588-6782 (Korea)

Latvia +371 7070360

Lithuania +370 5 278 66 00

Luxembourg +352-360-385-343(French)

Malaysia Local number only: 1800-88-1889

DID: +603 8315 6855

(English, Bahasa Melayu)

Malta +35621445566

Mexico 001-866-434-2080(Spanish)

Middle East +44 (0)1475-555-055

Netherlands +31-20-514-5770 (Dutch)

New Zealand 0800-733-222 (English)

New Zealand 001-800-220-1830 (Spanish)

Country or Region Telephone Number

Appendix A. A-4

Norway Warranty service and support: 8152-1550(Norwegian)

Panama Lenovo Customer Support Center: 001-866-434-2080 (Toll Free)

206-6047(Spanish)

Peru 0-800-50-866 (Spanish)

Philippines 1800-1601-0033 (English, Filipino)

Poland +48-22-878-6999 (Polski)

Portugal +351-21-892-7046 (Portuguese)

Romania +4-021-224-4015

Russia Moscow: +7-(495)-258-6300

Toll Free: +8-800-200-6300 (Russian)

Singapore Local number only: 800-6011-343 DID: +603 8315 6859 (English)

Slovakia +421-2-4954-5555

Slovenia +386-1-200-50-60 (Slovenian)

Spain 91-714-7983,0901-100-000 (Spanish)

Sri Lanka +9411 2493547 +9411 2493548 (English)

Sweden Warranty service and support: 077-117-1040 (Swedish)

Switzerland Warranty service and support: 0800-55-54-54 (German, French, Italian)

Taiwan 886-2-8723-9799,0800-000-700 (Mandarin)

Thailand Local number only: 1-800-060-066

66 2273 4088

DID: +603 8315 6857 (Thai, English)

Turkey 02123360366

00800448825165 (Turkish)

Ukraine 044 362 42 81 (Standard Charges Apply)

United Arab Emirates 800035702810 (Standard Charges Apply)

United Kingdom Standard warranty support: 08705-500-900 (English)

United States 1-800-426-7378 (English)

Uruguay 000-411-005-6649 (Spanish)

Venezuela 0-800-100-2011 (Spanish)

Vietnam For Northern Area and Hanoi City: 844 3 946 2000 or 844 3 942 6457

For Southern Area and Ho Chi Minh City: 848 3 829 5160 or 844 3

942 6457(Vietnamese, English)

Country or Region Telephone Number

Appendix B. B-1

Appendix B. Notices

Lenovo may not offer the products, services, or features discussed in this document in all

countries. Consult your local Lenovo representative for information on the products and

services currently available in your area. Any reference to a Lenovo product, program, or

service is not intended to state or imply that only that Lenovo product, program, or service

may be used. Any functionally equivalent product, program, or service that does not infringe

any Lenovo intellectual property right may be used instead.

However, it is the user 's responsibility to evaluate and verify the operation of any other

product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in

this document. The furnishing of this document does not give you any license to these patents.

You can send license inquiries, in writing, to:

Lenovo (United States), Inc.

1009 Think Place - Building One

Morrisville, NC 27560

U.S.A.

Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow disclaimer of express or implied warranties in certain

transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are

periodically made to the information herein; these changes will be incorporated in new editions

of the publication. Lenovo may make improvements and/or changes in the product(s) and/or

the program(s) described in this publication at any time without notice.

The products described in this document are not intended for use in implantation or other life

support applications where malfunction may result in injury or death to persons. The

information contained in this document does not affect or change Lenovo product

specifications or warranties. Nothing in this document shall operate as an express or implied

license or indemnity under the intellectual property rights of Lenovo or third parties. All

information contained in this document was obtained in specific environments and is presented

as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes

appropriate without incurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only

and do not in any manner serve as an endorsement of those Web sites. The materials at those

Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at

your own risk.

Any performance data contained herein was determined in a controlled environment.

Therefore, the result obtained in other operating environments may vary significantly. Some

measurements may have been made on development-level systems and there is no guarantee

that these measurements will be the same on generally available systems. Furthermore, some

measurements may have been estimated through extrapolation. Actual results may vary. Users

of this document should verify the applicable data for their specific environment.

Appendix B. B-2

Recycling information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle

their equipment when it is no longer needed. Lenovo offers a variety of programs and services

to assist equipment owners in recycling their IT products. For information on recycling

Lenovo products, go to http://www.lenovo.com/recycling. The latest environmental

information about our products is available at http://www.lenovo.com/ecodeclaration.

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is

the property of the company, you must do so in accordance with the Law for Promotion of

Effective Utilization of Resources. Computers and monitors are categorized as industrial waste

and should be properly disposed of by an industrial waste disposal contractor certified by a

local government. In accordance with the Law for Promotion of Effective Utilization of

Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the

collecting, reuse, and recycling of disused computers and monitors. For details, visit the

Lenovo Web site at

www.ibm.com/jp/pc/service/recycle/pcrecycle/. Pursuant to the Law for Promotion of

Effective Utilization of Resources, the collecting and recycling of home-used computers and

monitors by the manufacturer was begun in October 1, 2003. This service is provided free of

charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web

site at:

www.ibm.com/jp/pc/service/recycle/personal/.

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy

metals or other environmental sensitive substances. To properly dispose of disused

components, such as a printed circuit board or drive, use the methods described above for

collecting and recycling a disused computer or monitor.

Appendix B. B-3

Turkish statement of compliance

The Lenovo product meets the requirements of the Republic of Turkey Directive on the

Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment

(EEE).

Trademarks

The following terms are trademarks of Lenovo in the United States, other countries, or both:

Lenovo

The Lenovo logo

ThinkCenter

The ThinkCentre logo

ThinkVision

Microsoft and Windows are trademarks of the Microsoft group of companies. DisplayPort is a

trademark of the Video Electronics Standards Association. Other company, product, or service

names may be trademarks or service marks of others.

Power cords and power adapters

Use only the power cords and power adapters supplied by the product manufacturer. Do not

use the ac power cord for other devices.