FINANCIAL CRIMES CONTACTS LIST – November2010
(Distribution: LEOs only)
Send updates/corrections to: Paul Libassi, Investigator, San Diego County DA‘s Office
[email protected] 619-531-4349
Absolute Software Corporation
(Responsible for tracing all LoJack installed property from Cricket)
ACC Capital Holdings Corporation (Holding company for Argent Mortgage, Ameriquest)
Diane Tiberend, General Counsel 714-347-4799 x12271
Loan Origination files: Julie Ryan 714-347-4799 x12202
Search warrant: Argent Mortgage Company c/o ACC Capital Holdings Corporation
1100 Town & Country Rd., Suite 1200, Orange, CA 92868
Testimony re: underwriting: Stephen Newcomb is the expert on Argent policies. Can be reached thru Ryan.
Send subpoena to search warrant address for body.
ADP
American Capital Corporation (dba: American Capital, Inc)
2121 Rosecrans Avenue, 6th Floor, El Segundo, CA 90245 www.acbnonline.com
Send SW to: Jacqui Withers, Assistant Vice President
ACE-INA Insurance
P.O. Box 1000, 510 Walnut St. – WB04A, Philadelphia, PA 19106
Investigator Jack Keenan 215-640-1405 fax 215-640-5489 jack keenan@ace-ina.com
Accredited Home Lenders
9915 Mira Mesa Blvd., Ste. 100, San Diego, CA 92131 Company in Chapter 11 BK.
Paralegal Robert Dooley 858-805-6193 fax: 858-805-6239 (Fax sub or sw to Dooley)
Treasurer: Dave Osborn Cell 858-663-2041
ADP
Automatic Data Processing, Inc, Legal Department, Attn: Alice Quinn, 1 ADP Blvd., Roseland, NJ 07068
CA Agent for Service of Process: National Registered Agents, Inc., 2875 Michelle Dr., Ste 100, Irvine, CA 92606
Advanta Bank Corp
Fraud Unit: 866-410-4856
SW: Advanta, Attn: Pam Strenck, P.O. Box 8088, Philadelphia, PA 19101-8088
Aeromexico
3663 North Sam Houston Parkway East, Suite 500, Houston, TX 77032
Tel: 281-372-3465 Fax: 281-219-1626
AIG Insurance Fraud Supervisor Ken Coleman 623-975-2404
SoCal Fraud Investigator Jim Harriger 562-425-1094 Fax: 562-496-2349
jim [email protected]m P.O. Box 781, Lakewood, CA 90714
Airborne Express 619/358-1252
Greg Trinkaus 619/293-7860 fax 619/293-3208
Airline Reporting Corporation
Field Investigations & Fraud Prevention
4100 North Fairfax Dr., Ste. 600, Arlington, VA 22203-1629 www.arccorp.com
Tel: (703) 816-8147 Fax: (703) 816-8138 fifp@arccorp.com
COMPASS database has 39 mos of passenger ticket info from US travel agents and on-line bookings..
Charges $35 per search. Fax in request with reason. Use ARC credit card authorization form.
Air New Zealand
Level 9, Suite 900, 1960 E. Grand Avenue, El Segundo, CA 90256 310-648-7131 Attn: Lynair Beilson
Air Pacific
6080 Center Drive, Suite 490, Los Angeles, CA 90045
(310) 568-8676 Fax: (310) 568-8677 Attn: Richard Yamashita, Airport Manager
Alamo/National Car Rental http://www.carrentalsecurity.com
Alaska Airlines
Search warrants: 19300 International Blvd., Seattle, WA 98188 Tel: (206) 433-3200
Attn: General Counsel; Keith Loveless
Karen Connelly 206/988-9466
Altura Credit Union
2847 Campus Parkway, Riverside, CA
Carole Hernandez 951-571-5180 Fax: 951-571-5884
Albertson’s
Gift cards: Leon Boeglin cell 760-815-3317 fax 760-633-1875
Alliance Title Company, Inc. (Out of Business)
Alliance Title hotline: 925-249-2819 - Records destroyed Summer 2009 per court order
Very limited information may be available via search warrant to:
1st American Title, Attn: Kim Davis, One 1st American Way, Santa Ana, CA 92707
714-250-3212 KimDavis@firstam.com
Ally Bank (formerly GMAC)
Michael O‘Neill, Fraud Manager 215- 734-5966 michael.o[email protected]
1100 Virginia Drive, MC: 190-FTW-I15, Ft. Washington, PA 19034 USA
(formerly GMAC Mortgages)
Amazon.com (also Amazon.co.uk & Target.com)
LE contact: 206-266-1722
SW/Subs: Ph: 206-266-0917
Address sw or subs to Amazon.com, Inc.
Will accept by fax to 206-266-7010, emailed to subpoena@amazon.com, or mailed to their registered agent
at the following address: CSC, 6500 Harbour Heights Parkway Ste 400, Mukilteo, WA 98275
You can also send your request to preserve records to that same email address.
Normal turnaround time for handling subpoena requests is about ten working days.
America West (see US Airways)
American Airlines
P.O. Box 619616-MD5675, Dallas-Fort Worth Airport, Dallas, TX 75261-9616
Attn: Lisa Magdaleno, Corporate Security
American Bank
4800 Montgomery Lane, 10th Floor, Bethesda, MD 20814 301-572-3740
SW: Mike Scully
American Bank Operations Center, 9001 Edmonston Rd., Ste 100, Greenbelt, MD 20770 301-572-3740
American Express
888 S. Figueroa Street, Suite 1770, Los Angeles, CA 90017 Ph: 866-375-3684
Victims call: 800-528-4800
Investigator Russ Young 213-996-4281
Gwen Rodgers-Lee gwen.z rogers-lee@aexp.com
AMEX Gift cards (Issued by AMEX - licensed to over 2000 retailers)
Kim Beckley 208-395-6085
Search Warrants: American Express Cards, Custodian of Records, 43 Butterfield Circle, El Paso, Texas 79906
Attn: Subpoena Compliance (Mail… do not fax)
American Red Cross
Stasha Place 619/542-7604
America Online Legal Department (see ISPs)
Compliance & Investigations
Karen Vukson 703-265-1216 fax 703-265-2305
Ameritrade
David Zeam 402/970-5684 fax 402/970-5518
Amico
Credit cards – see Citigroup – Tony Perez
Amtrak Police 800-331-0008
Los Angeles 213-683-6824
Anaheim Police Department
J. Robinson 714-765 1952 jrobinson@ahaheim net
Ancestry.com, Inc.
Corporate: 360 West 4800 North, Provo, UT 84604 801-705-7000
San Francisco Office: 501 2nd St., Ste. 130, San Francisco, CA 94107
Fraud Investigations: 800-440-8650
Apple Computer
Corporate Security, 1 Infinite Loop Cupertino, CA 95014
Ira Haynes - Senior Investigator , 1030 E. El Camino Real Sunnyvale, CA 94087
Search Warrant contact:
Stan Flemister, Apple Litigation Group, 1 Infinite Loop, M/S 3-SU, Cupertino, CA 95014-2084
Javier Suarez, Regional LPM, Apple Retail Stores
Steve Smith, Apple Inc. / Apple Retail Stores, Regional Loss Prevention Manager
Law Enforcement Support Fax 512-674-2275
(They may accept requests via fax on department letterhead.)
Applied Bank
SW: Applied Bank, Attn: Legal Department, 601 Delaware Ave., Wilmington, DE 19801 fax: 302-467-4994
Arco/BP Security
Stan Embry (Ret. LAPD) 323-737-3650 Desk 805-432-7207 Cell
Argent Mortgage Co. & Ameriquest (see ACC Holding Corp.)
CitiResidential bought some assets/loans.
ACC Capital Holdings is the parent company and retained liabilities
Aria/Providian (now Chase)
Arizona Dept of Transportation
Motor Vehicle Div. – Investigations 602/938-4425 fax 602/938-7086
13021 N. 7th Street, PO Box 2100 Mail Drop 504M, Phoenix AZ 85001-2100
Records Unit 602/712-8866 fax: 602/712-8872
Detective Paul Deem 602-712-6298 [email protected]
AT&T (see also Cingular)
Emergency 800/275-0014
Legal Process
SBC Security & Court Order Bureau (816) 275-8972
For subscriber information, toll call info (business records) send warrant to:
AT&T Custodian of Records, 208 S. Akard, 10th Floor, Dallas, TX 75202
Fax SW to 248-552-1793 Ph: 800-291-4952 or 214-464-8331
SBCSUBPOENA@TXMAIL.SBC.COM
Manager: Tenia Griggers 214-268-8700
For pen registers, traps & traces, full audio orders, etc. send warrant to:
SBC, 500 E. 8th #1302, Kansas City, MO 64106
Investigator Pam Tyler 714- 741-1440
Investigator Mark Topance, Corporate Fraud Management, San Ramon , CA mt1581@sbc.com 925-824-9308
Toni Robinson 310-217-7852
Toni Lenhart 310-217-7854
Buck Carter 858-320-5520
Court orders: Lily Creeks 925/543-8054
To check number you are calling from: (800) 692-6447 tone- 220
ATT Internet Services
Search Warrants: 210-351-3216 fax 707-435 6409
ATT Network Fraud Investigations
800-337-5373; Option 3
AT&T Mobility
Fraud Team 800-635-6840
SW: AT&T, 11760 US Highway 1, North Palm Beach, Florida 33408 fax: 888-938-4715
Aurora Loan Services, LLC
10350 Park Meadows Dr., Littleton, CO 80124
REO Department: Cheryl Wilson 720-945-4625 cheryl.wilson@aurorabankfsb.com
SIU Adrian Conlin 720-945-3835 adrian.conlin@aurorabankfsb.com
"Nicole" Mi Young Kim, Sr. Counsel, Legal Dept. 720- 945-3217 fax 720- 945-3081
nicole.kim@aurorabankfsb.com
SW: Aurora Loan Service, LLC, Attn: Lynette Spohn, 10350 Park Meadows Dr., Littleton, CO 80124
CA Agent for Service of Process: CSC – Lawyers Incorporating Service
PO Box 526036, Sacramento, CA 95852-6036
Auto Zone Loss Prevention
225 Broadway Ave, Chula Vista,CA 91910
Octavio Jara 619/425-9319 fax 619/425-7555 VM 901/495-7555
Autotrader.com
13920 SE Eastgate Way Ste 200, Bellevue, WA 98005 866- 469-7920 Fax 425-748-0603
Corporate Affairs fax: 866-535-8040
Avis Rent-a-Car (also PV Holding Corp) (see http://www.carrentalsecurity.com)
Bank of America
Law Enforcement Assistance 800-900-9044 lawenforcementrequests@bankofamerica.com
Search warrants - Serve on a local branch using local address
Summons and Subpoenas, Mail code CA9-705-05-19,
1000 West Temple St., 5
th
Floor, Los Angeles, CA 90012 213-580-0701 fax: 415-796-5924
Credit Cards:
FIA Card Services, N.A.
Attn: Custodian of Records, AZ9-502-02-04, 1825 E. Buckeye Rd., Phoenix, AZ 85034
602-464-1188
Sandi Hampton, Card Investigative Services Manager
302-458-0959 Fax 302-458-0543 sandi.hampton@bankofamerica.com
Linda Carousa 714-792-6775
Versateller 415-436-4234
Physical Security: Tony Pouyanow 206-358-0328
James (Jim) P. Smith 805-520-5089 or 805-520-5089 fax 805-306-7092
Voicemail Address 805-520-5089 james.p.smith@bankofamerica.com
Fraud Investigators:
(San Diego) Amy Tran 619-744-3201 amy.tran@bankofamerica.com
(Skimming Cases) Barbara Riblet, CA9-702-04-02, 101 South Marango, Pasadena CA
626-599-8476 fax 626/599-7625 barbara.l.riblet@bankofamerica.com
Keith Wombel 980-386-3957
Real Estate Group: 213-345-7380
Legal Department: Karina Buitrago 818-223-5390
Real Estate Loans: 716-635-2364
Loss Mitigation/Estimates:
LP-Risk Management-FW, 7105 Corporate Dr., Mail Code: TX2-981-02-01, Plano, TX 75024
San Diego Contact: Tom Hughes, Investigator, Mortgage Fraud Investigations
Mail Code: CA0-915-04-01, 1455 Frazee Road, Ste. 420, San Diego, CA 92108
Cell: 213- 706-5212 Ph: 619-542-8906 tom.hughes@bankofamerica.com
Corporate Real Estate: 213-240-3413
Commercial Products – Pauline 661-222-2578 213-345-9000
Texas-based cashier‘s checks 888-217-4038
Net Teller – Dave Winhouse 417-235-6652
(Canadian company that you have to write a search warrant for if you want internet electronic deposit or
withdrawal information from Bank of America.)
Bank of New York - Mellon Bank
Security: Dan McGartland 412-234-6019 daniel.mcgartland@bnymellon.com
Subpoenas: Mellon Bank, c/o Marcia Street, #2 Bethesda – Metro Center, Suite 200, Bethesda, MD 20814
Bank One (now Chase)
Bank of the West
Corporate Security, 4501 E. La Palma Ave., Mail Code SC-667-01-A, Anaheim, CA 92807
Security 925-926-1445
Clayton Manning – Sr. Investigator - Corporate Security 949-622-0525 Clayton.Manning@bankofthewest.com
Hayley McCormick, Investigator, 701 E. First Street Tustin, CA 92780
714-777-5703 hayley mccormick@bankofthwest.com
Search Warrrants: Legal Processing Dept., 13505 California St., Omaha, NE 68154
Barclay Bank
Investigations: Fax 866-836-6378
Barona Indian Reservation
619-443-2300
BB&T Bank
Investigator Matt Lemke 703-293-3730
Investigator Roby Wilson 703-293-3732 fax: 703-218-3655
Investigator Debbie Godwin 252-246-3508
SW: Patty Williams, P.O. Box 1489, Lumberton, NC 28359 910-272-4229 fax: 910-272-2723
BBVA Compass Bank (formerly Guaranty Bank)
12475 Rancho Bernardo Rd., San Diego, CA 92128 858-451-0760
Main Line: 800-239-2265
Legal Operations Support 888-614-2677
Kathy Roney, Southern CA Regional Fraud Investigator 951-791-9237 Fax 951-791-9263
Bed Bath & Beyond
Loss Prevention: Pete Kim cell 714-624-3622
Best Buy
Big Lots
Christi Piccioni Senior Analyst, Loss Prevention 614- 278-6955
Bloomingdales 800/884-9168 fax 513/573-2148
BlueCross of CA
SIU Investigator Harry Godfrey 818-234-3452
Michigan: Investigator David Castelein 248-514-0385 DCastelein@bcbsm.com
BMW Financial
Peter Petros (deals w/repossessing cars financed thru BMW) 800-398-3939 x 2594 614-718-2594
BP/Amoco credit cards – See Chase
BP/Arco Security
Stan Embry (Ret. LAPD) 323-737-3650 Desk 805-432-7207 Cell
British Airways
Corporate Offices, 75-20 Astoria Blvd., Jackson Heights, NY 11550 800- 247-9297 Fax: 347- 418-7395
Budget Rent-a-Car (see http://www.carrentalsecurity.com)
CATCH Team (County MS C020)
330 W. Broadway, Suite 1020, San Diego, CA 92101 619 619-531-3660 fax 858-715-2366
SDPD Detective Dennis Nickell 858-737-7182 dnickell@pd.sandiego.gov
Cabrillo Credit Union
Dawn Davidson 858-547-7400 x547 d[email protected]m
California State Agencies:
Licensee searches: http://www2.dca.ca.gov/pls/wllpub/wllquery$.startup
Alcoholic Beverage Control
1350 Front Street, Rm. 5056, San Diego CA 92101 619-525-4064 fax 619-231-1171
Jennifer Hill (Supervisor) 619-525-4602 jennifer.hill@abc.ca.gov
334 Via Vera Cruz #204, San Marcos, CA 92078 760-471-4237 fax 760-471-6142
Attorney General
Belinda Johns, Senior Asst Attorney General , 455 Golden Gate Ave., Ste 11000, San Francisco, CA 94102
415-703-1120 Belinda.Jo[email protected]
Board of Equalization
Investigations Division, 450 N St., MIC 42, PO Box 942879, Sacramento, CA 94279-0042
Inv. Tammie Jennings 916-324-2826 fax: 916-324-1578 tammie.tessier-jennings@boe.ca.gov
Board of Professional Civil Engineers and Land Surveyors (Division of DCA)
916-263-2222
Bureau of Automotive Repair
Enforcement Division, 1310 Union Plaza Ct., Ste 100, Oceanside, CA 92054
Bureau of Gambling Control
Compliance and Enforcement Section, 9425 Chesapeake Dr., San Diego, CA 92123
SA Mark Michel 858-268-5469 fax 858-268-5455 Mark.Michel@doj.ca.gov
Bureau of Investigation and Intelligence
9425 Chesapeake Drive, San Diego, CA 92123
Bureau of Medi-Cal Fraud & Elder Abuse
110 West A. St., Ste 1100, San Diego, CA 92101 fax 619-688-4200
PO Box 85266, San Diego, CA 92186
SA Craig Eastep 619-688-6117 Craig.Eastep@doj.ca.gov
Bureau of Narcotics Enforcement (BNE)
9425 Chesapeake Dr., San Diego, CA 92123-1302 858-268-5300 fax 858-268-5353
Consumer Affairs
Investigations Division – San Diego 858-637-7120
Contractors State Licensing Board
5280 Carroll Canyon Rd., Ste. 250, San Diego, CA 92121
Vicki Moore 858-455-7184
Kim Clayton 858-395-9301
Records Certification Unit (Sacramento) Fax: 916-255-3971
9821 Business Park Drive, Sacramento, CA 95827 800- 321-CSLB
Tatiana Leone, Investigator
Inv. Roger Hayes – on temp assignment to SDDA Elder Abuse cell 858-344-1153 roger.hayes@sdcda.org
Controller’s Office www.sco.ca.gov
Kathy Pesut 916- 445 4604 fax 916- 445- 5759
Dental Board
Department of Corporations (CA‘s version of the SEC)
Enforcement Division, 1515 K St., Ste 200, Sacramento, CA 95814 916-322-2050 fax 916-445-6985
San Diego Office: 1350 Front St., Room 2034, San Diego, CA 92101-3697 619-525-4233
Sean M. Rooney SROONEY@corp.ca.gov
Senior Corporations Counsel, Enforcement Division, California Department of Corporations
320 West 4th Street, Suite 750, Los Angeles, CA 90013 213- 576-7613
Department of Corrections & Rehabilitation
Headquarters Personnel: 916-324-0538
Asset Forfeiture Coordinator/Financial Investigations
Victim of Crimes Board (State‘s version of Revenue & Recovery)
P.O. Box 1046, Folsom, CA 95763 916-358-1657
Inmate Locator 916-445-6713
Parole: San Diego: 3502 Kurtz St., San Diego, CA 92110 619-718-7800 fax 619-718-7888
Escondido: 1301 Simpson Way, Escondido, CA 92029 760-737-7925
El Cajon: 1400 North Johnson Ave. #114, El Cajon, CA 92020 619-441-2302
Chula Vista: 765 3rd Ave #200, Chula Vista, CA 91910 619-476-3700 fax: 619-476-3706
Juveniles: Master Files 916-262-1514
Prisons:
RJ Donovan State Prison, 480 Alta Road, San Diego, CA 92719 619-661-6500
Official visits / records: 619-661-7804 x5408
Inmate Interview set-up 619- 671-7350
Investigative Service Unit – Lt. Gabe Hernandez 619-661-7804 (Call re: mail)
Inmate locator 916-445-6713
Central CA Women‘s Prison (P.O. Box 1508, Chowchilla, CA 93610)
California Institute for Men (Chino), 14901 Central Avenue, Chino, CA 91710-9500
Main number: 909-597-1821
Watch Commander: 909-606-7132 (contact for inmate interviews)
Investigations: 909-606-4110
Ironwood State Prison 760- 921-3000
Tracking Unit (Release dates, etc) Fax: 760-921-4369
Department of Health Services (Medi-Cal Fraud)
Provider Fraud Unit: Mark Miranda 619-688-0167
Department of Industrial Relations
Sr. Deputy Labor Commissioner: Ken Madu 619-767-2037
Division of Labor Standards Enforcement, 7575 Metropolitan Dr., Ste 210, San Diego, CA 92108
619-220-5451 fax 619-767-2020 www.dir.ca.gov/DLSE/dlse html
Department of Insurance
1495 Pacific Hwy #400, San Diego, CA 92101 619-699-7100 fax 619/645-2485
Eric Charlick (Supervisor) 619-699-7105 charlicke@insurance.ca.gov
Karon Hastings (Investigator) 619-699-7111 hastingsk@insurance.ca.gov
Corporate Affairs Bureau (to track title files for companies who have gone out of business)
Jo Jacobi 415-538-4426
Maryanne Shulman 415-538-4133
Department of Justice
Arson & Sex Registration Unit 916/227-3288
DOJ Criminal History Unit (for manual raps) (916)227-3244
*they need your department‘s main phone number. SDDA is 619-531-*4040
Department of Motor Vehicles
Investigations
San Diego (North County): 4375 Derrick Drive, San Diego, CA 92117 858-627-3951
La Mesa (East County): 7777 Alvarado Road #616, La Mesa, CA 91941 619-667-8637
Chula Vista (South County): 30 N. Glover Ave, Chula Vista, CA 91910 619-426-8070
Inv. Felipe Chee 619-691-8603 fchee@dmv.ca.gov
El Cajon 619/447-1900
Oceanside 760-941-9300
Stolen Vehicle Hot Line 916-227- 3836
Involuntary Transfer Unit (916) 657-7704 (Forged title issues)
Registration histories 916-657-7827
Financial Responsibility Unit (accident reports) 916-657-6520
Check vehicles registered at an address: Richard Wright fax: 916-657-7877
Soundex 916-657-7590
SDDA requestor code: Q0947 SDDA, 300 W. Broadway, San Diego 92101
After hours 916-657-6543
Confidentiality Unit 916-657-7142
U/C Licenses (Clairemont office) 858-238-3459
Legal Department 916-657-6469
Mail subpoenas to: Department of Motor Vehicles, Legal Affairs Division, Legal Office, Fifth Floor
2415 First Ave, MS C-128, Sacramento, CA 95818
Liaison 916-657-6592
Department of Real Estate
Licensee check: http://www2.dre.ca.gov/PublicASP/pplinfo.aspInvestigations
Investigations – 1350 Front St., Ste. 3064, San Diego, CA 92101 619-525-4192 fax 619-525-4375
Inv. Patricia Davies 619-525-4258
Crisis Response Team, 320 W. 4
th
St., Ste. 350, Los Angeles, CA 90013
Manager: Robin Trujillo 213-620-6510 (Send info on convicted RE licenses)
Office of Real Estate Appraisers
Investigator Randy Mackey 916-552-9026
Employment Development Department – CA
SoCal Law Enforcement request line: 714-782-9207 fax: 714/518-2264
Phones answered 0900-1100 and 1300-1400 hrs Mon-Fri only. Can also fax requests.
*Can‘t report actual wages reported for a person. Can only report if a person (list SSN) has any employers
listed or if the person is listed as an employer for the 12-18 mos. Include your badge #, case # and felony
code violation in request.
****If case involves EDD charges or workers‘ comp fraud, all info can be released to DAIs in IFD
Unemployment Benefits Fraud - Fraud Hot Line: 800-229-6297
Investigators: Debbie Misquez, 2411 Alhambra Blvd., 2
nd
Fl., Sacramento, CA 95817
Frank Waldschmidt 714-518-2268
Law Enforcement MAIN line, Sacramento: 916-227-0116
State of California, Employment Development Department, PO Box 826880, Sacramento, CA 94280-0001
Legal Department: 916-654-8410
Food & Drug Branch
Investigator June Nakagawa 562-590-5391
Franchise Tax Board
Investigations Bureau, 100 N. Barranca St., Ste 500, West Covina, CA 91791
Highway Patrol
San Diego Office, 4902 Pacific Hwy, San Diego, CA 92110 619-220-5492 fax 619-296-6667
Oceanside Office, 1888 Oceanside Blvd., Oceanside 92054 760-757-1675
Dispatch Unit, 7183 Opportunity Rd., San Diego 92111 858-637-3800
El Cajon Office, 1722 East Main St., El Cajon 92021 619-401-2000 fax 619-401-2002
Medical Board – Enforcement Unit
4995 Murphy Canyon Road #203, San Diego, CA 92123 858-467-6830
MD lookup: http://www medbd.ca.gov/Lookup htm
Public Utility Commission
Scott Rains, Investigator, Consumer Protection and Safety Division, Transportation Enforcement Section
619-713-6005 [email protected]
Secretary of State
1350 Front St., Ste 2060, San Diego, CA 92101
Website (complete form and send money order) http://www.ss.ca.gov/business/corp/corp_irc htm
Sr. Investigator Christine Tribolet 916-654-5814
For notary info (copies of applications), fax request to: Investigative Staff Fax: 916-653-8728
State Bar Association
Enforcement Unit: Sr. Deputy Trial Counsel William Fox 213-765-1068
Attorney Search: http://calbar.ca.gov/state/calbar/calbar_generic.jsp?cid=10114
State Lottery
Douglas Hoffman - Investigator - Security / Law Enforcement Division - San Diego District Office
858-492-1707 dhoffman@calottery.com
California Bank and Trust
Fraud Investigations: Mary Jo Courtney, 11717 Bernardo Plaza Ct., San Diego, CA 92128
858/618-2002 fax 858/487-3083
Subpoena Compliance: 5373 S. Arville St. Las Vegas, NV 89118 Patricia Bell 702-855-4059
California Coast Credit Union
Security Supervisor: Audrey Magallanes 858/636-4248 fax 858/495-1693
Natelie Stout 858-636-4269
Ann Des Laurier, Investigator 858- 636-4239 adeslaurier@calcoastcu.org
California Federal Bank (Now Citibank)
Warrants: Address the warrant to California Federal Bank
Contact: Angie Jacobo 916-374-5942
Mail warrants to: Citibank West, c/o CalFed Bank, 830 Stillwater Road, Suite D-1, West Sacramento, CA 95605
California Savings Bank
Director of Security: Patricia McKnight 415-772-7645
Asst: Marna Contreras 415-288-0863
Canada Border Services Agency
Intelligence Division, 1980 Matheson Blvd East, Mississauga, Ontario, Canada – L4W 5R7
Arjeh van der Sluis, Intelligence Officer Arjeh.VanderSluis@cbsa-asfc.gc.ca
Ph: 905-803-5526 Fax: 905-803-5515
Mailing Address: P.O. Box 7000, Station ‗A‘, Mississauga, Ontario, Canada – L5A 3A4
Capital One - Fraud Operations
Law Enforcement Line: 800-239-7054 x4542799 fax requests on letter head to 800-231-9598
ID theft & Car Loans: Kevin Lee 469-241-7873
John Reilly 804-968-6645 (Handles PA, NJ, NY, ME, NH, MA, VT, CT, RI and Virgin Islands)
john [email protected]m
Cristy Dufour 804-968-6644 (Handles CA, WA, AZ, OR, AK, HI, ID, NV, OR, UT, MT and WY)
Christine Razor 804-968-6646 (Handles FL, GA, SC, NC, VA, MD, DE, DC and WV)
Jennifer Mobley 804-968-6647 (Handles IL, CO, ND, SD, NE, IA, MN, WI, MI, IN, OH and Canada)
Allyson Bowling 804-968-6648 (Handles TX, OK, KS, MO, AR, LA, MS, AL, TN, KY, NM and Puerto Rico)
allyson.bowling@capitalone.com
Keri Ward, Fraud Investigator - Specialty Intelligence and Investigations
SW/Subpoenas: Mail only to correct entity
Capital One Bank (USA), N.A.
Capital One, N.A.
Capital One Auto Finance, Inc.
15000 Capital One Drive, Richmond, VA 23238-1119
Carlsbad Police Department
2560 Orion Way, Carlsbad, CA 92010 760-931-2100
Dispatch 760-931-2197
Records 760-931-2119 fax 760-929-0243
Admin 760-931-2131 fax 760-931-8473
Investigations 760-931-2145 fax 760-930-1264
Carlsbad Water Department
P.O. Box 9009, Carlsbad, CA 92018-9009 Office: 760/602-2420 Fax: 760/602-8553
Car Rental Contacts
List available at http://www.carrentalsecurity.com/
Cass Information Systems
13001 Hollenberg Drive, Brigeton, MO 63044
Nancy Moon 314/506-5810 fax: 314/506-5955
Cell Phones (see Telephones)
Center Bank
4428 Convoy Street, Suite A-200, San Diego, CA 92111 858 874-3333
Mary E. Mikolaitis Ryan, SVP & BSA/AML Officer
Corporate Headquarters, 3435 Wilshire Blvd., Suite 100, Los Angeles, CA 90010
Search warrants: (Address to HQ, but can be dropped off at local branch)
Center Bank, Attn: Legal Process, 3435 Wilshire Blvd., Suite 100, Los Angeles, CA 90010
Fax: 213 365 1399
Legal Process Specialist: Joanne Enamorado 213-251-2289
Central Pacific Bank
Honolulu, Hawaii
Fraud Investigator Joe Miller 808- 544-5432
Centre City Escrow, Inc. (Out of business)
Owner: Michael Patrick Donaldson, 10345 Greystone Ave., Escondido, CA 92026
760-445-7901 fax: 760-741-3168
Records stored at Iron Mountain, 6935 Flanders Dr., San Diego, CA
(Need SW because storage bill has not been paid)
Sheila Jones 858-404-1600 cell: 858-752-0608 fax: 858-455-5389
Certegy Check Services
Tracy Fulmer, Check Fraud Investigator
Fidelity National Information Services, 11601 Roosevelt Blvd. TA-12, Saint Petersburg, FL 33716
877-44-FRAUD www.certegy.com
(Check certifying service like Telecheck. If you see stamps on the front of the check for STATE DL#, DOB &
APP, call Michael Baracz 727-227-5660 for info on where check was cashed etc. Company purchased Gamecash.)
Charles Schwab & Company
Office of Corporate Counsel, Laura Carnero (Custodian of Records)
101 Montgomery St., SF88KNY-04, San Francisco, CA 94104 415/636-1317 fax 415/636-1278
San Diego Office - 8954 Rio San Diego Dr., Ste 100, San Diego, CA 92108
Christopher Chandler (VP) 619-574-4812 fax: 619-574-4815
Search Warrants: Office of Corporate Counsel,
3rd Party Action, 101 Montgomery St., San Francisco, CA 94104 fax: 415-636-5263
Chase, JPMorgan
Chase Investigations Support: 888-282-5867
Kevin Priniski – Investigator 602- 221-4998
Ryan Richards 800-313-5682 x15855
SW for JPMorgan Chase, NA or WAMU:
Use local address on warrant and mail to:
JPMorgan Chase National Subpoena Processing
IN1-4054, 7610 West Washington St. Indianapolis, IN 46231-1335 Ph: 317-757-7422
or fax to 317- 757-7421
Contact: Beverly White 317-757-7386
Mortgages:
Search warrants for loan files:
JP Morgan Chase Bank, NA, Legal Department, Attn: VP Linda Lewis
1 Chase Manhattan Plaza, Floor 26, New York, NY 10081 212-552-0936 fax 212-552-4786
(will accept via fax, but call her to let her know it has been sent)
Debit cards/Checks: Tricia York 888-282-5867 x1 fax 214-965-2653
Credit Cards:
Chase Credit Card for Law Enforcement: 888-563-6586
Cardmember Services 800-313-5682 fax 602-902-7500
Elizabeth Campbell, Regional Fraud Investigator 847-488-8093 Fax: 847-488-2229
Elizabeth.Campbell@chase.com
Ed Catlett Edward.W.Catlett@jpmchase.com 480-902-7566
Karen Trimmer, Ops Mgr Regional Investigations 302- 758-2909.
Chase Card Services, 300 King St. , Flr 2, Wilmington, DE 19801-2544 302-282-5429
---Handles BP/Amoco accounts
Video surveillance: To get photos, complete LE request form and send to 888-282-5867
Check Cashing Store, The
945 5th Ave, San Diego, CA 619- 281-2274
Juan Rendon, Chief Operational Officer 800-479-6677 Ext 210
Check Services
ICS 800/526-5380
SCAN 800/262-7771 (Sister company to ChexSytems)
Telecheck 800/533-1017 303/752-5200 x3831 800/283-4567 x5286
Chevy Chase Bank
Corporate Security, 6151 Chevy Chase Dr., Laurel, MD 20707
Barbara Brissett 301-939-6617 Fax: 301-969-6611
Ray Boone 301-939-6657
Subpoena Compliance, 6200 Chevy Chase Drive, Laurel, MD 20708
Yvette McDuffey 301-953-8064
ChexSystems, Inc.
8501 North Scottsdale Road #300, Scottsdale, Arizona 85253 Ph: 800/513-7125
Search warrants: 7805 Hudson Rd., Ste 100, Woodbury, MN 55125 Ph: 651/361-2425 (cannot accept fax)
Chicago Title (dba: Fidelity National Title Insurance Co.)
Custodian of Records: Dolly Auvil 949-622-4356 Fax: 949-622-5756
17911 Von Karman Ave. #300, Irvine, CA 92614 (Can mail or fax warrants)
Chula Vista Police Department
315 Fourth Ave., Chula Vista, CA 91910
Dispatch 619-691-5222 Jail: 619-691-5220
Records 619-691-5048 fax 619-585-5745 Investigations 619-691-5189
CSO Melissa Trulock 619-691-5242 fax 619-691-5281 MTrulock@chulavistapd.org
Property Room: 315 Fourth Ave., Chula Vista, CA 91910 619-691-5249
Beverly Brauning (Evidence Control Manager) bbrauning@chulavistapd.org
Cingular/AT&T
Internet Fraud - Steven Davis 714/932-2295
Security 866/254-3277
Legal Process: At&T/Cingular Wireless, 11760 US Hwy 1, North Palm Beach, FL 33408
800-635-6840 fax: 888-938-4715 (May use to fax warrant – hard copy not needed)
Circuit City
Regional Loss Prevention
Circuit City Stores, Inc., 680 South Lemon Avenue, Walnut CA 91789
CircuitCity.com:
Margy Hazelton, Sr. Manager - Payments & Fraud 804-486-2509
Michael Schultheis Michael_Schultheis@circuitcity.com 804-486-4939
CIT Group/Sales Financing, Inc.
Search warrants: CIT, Attn: Legal Department, 1 CIT Drive, Livingston, New Jersey 07039 973-535-3564
Citgo
Credit cards – see Citigroup – Tony Perez
Citifinancial
Raquel Gulluarte Colins 760/737-9608 fax 760/737-6193
Citigroup Investigative Services 818/780-0843 fax 818-989-7140
Credit Card Fraud: 6750 Van Nuys Blvd., 2nd Floor, Van Nuys, CA 91405
Tony Perez (San Diego contact) 818-989-7135 cell 714/496-313 tony.x.perez@citigroup.com
Check Fraud Investigators by region:
North Orange County, El Monte, Arcadia… Duane Goetz (714) 634-1893
Riverside, Palm Springs, San Bernardinoa… Diane Herman (909) 920-9824
Las Vegas, Ventura, Oxnard, Thousand Oaks… Tony DiRuscio (818) 947-0040
LA (parts), West Hollywood, Burbank… Brian Kohnle (818) 947-0043
LA (parts), Inglewood, Manhattan Beach… Lauren Elliott (310) 527-7565 lauren.e.ellio[email protected]
LA (parts), Long Beach, Norwalk, Lakewood, Pasadena… Ray Chavez (310) 527-7368
San Fernando, Northridge, N. Hollywood, Encino… (DiRuscio & Kohnle covering)
Sacramento, Reno, Oakland, Alameda, Grass Valley… Rudy Santa Cruz. (916) 374-7482
Fresno, Modesto, Clovis, Visalia, Bakersfield, Hanford… Rick Nelson. (559) 447-7462
Also handles private label cards for Home Depot, Office Depot, Radio Shack, Zales, Shell, Texaco, Citgo,
Conoco, Phillips/Union 76, Sears MasterCard
Citibank Legal Dept (Credit cards) 605-331-1662
CitiMortgage Loan Investigations
Investigator Lydel Walters
CitiResidential Lending;
SW: CitiResidential Lending, Attn: Legal Dept
1100 West Town & Country Rd., 12th Floor, Orange, CA 92868
Send warrant to agent for service of process:
C T Corporation System, 818 West 7th Street, Los Angeles, CA 90017
Citi Federal Savings Bank
Englewood Cliffs, New Jersey (Check Investigations only)
Bob Bodo 201-242-2783
Checking/Savings accounts:
Search Warrants: Citibank, NA., Legal Service Intake Unit 866-582-6249
C=Can serve at local branch or fax to 718-248-1225
ATM Photos: John Campbell (Citishare) 718-248-9690
Citi Security & Investigation Services (Fraud Investigations – Florida only)
Citizens Bank
Corporate Security, 1 Citizens Dr. - RCH200, Riverside, RI 02915
City National Bank
Martha Bedoy - Mgr. of External Investigations 213-673-8105
Mary Snee 213-673-8101
Coinstar http://locator.coinstar.com
No sw required for records.
Email request with: Date of Incident, Timeframe, Location, County involved, Coinage involved
Commerce Bank
2070 Chain Bridge Road, Suite 135, Vienna, VA 22182
Subpoenas: Commerce Bank, Attn: Research, Customer Service Center Building 2
11000 Atrium Way, Mt. Laurel, NJ 08054
Comerica Bank
734-632-5161
Law Enforcement Line: 248-371-6219
Fraud Risk Manager: 248- 371-6333
Search Warrants: 39200 W. Six Mile Rd., Livonia, Michigan 48152 (mail) 732-632-3457
Community First Bank
Connie Gollus 619/593-3350
Commonwealth Land Title Insurance Company (dba: Lawyer’s Title)
SW: Attn: Tina Jones, 1920 Main Street, 5th Floor, Irvine, California 92614 949-223-5579
Compass Bank – see BBVA Compass Bank
Conoco (Credit cards – see Citigroup)
Continental Airlines
1600 Smith St., 41st Fl., Houston, TX 77002 Fax: (713) 324-5175 Attn: Micki Brown
Criteria needed for search: Name; Departure or arrival airport/city; Time frame
Contractors/Carpenters Cooperation Committee, Inc. (CCCC)
8525 Miralani Dr. #C, San Diego, CA 92126 858-689-4991
Coronado First Bank
Coronado Police Department
700 Orange Ave., Coronado, CA 92118-2234
Dispatch 619-522-7350
Records 619-522-7368 fax 619-435-2193
Investigations 619-522-7364
Costco Wholesale Loss Prevention
11000 Garden Grove Blvd., Garden Grove, CA 92843
Regional Loss Prevention - Southwest Division, 4649 Morena Blvd., San Diego, CA 92117
Manager, Keith Paget 858-812-1346 Pager/vm 858-494-4089 Fax 858-812-1359
(Can search Costco for past purchases by any member bought at any Costco going back about 8 years)
Countrywide Financial Corporation (now Bank of America)
Fraud Department (Bank of America): 877-283-7283
Mail search warrants to: Bank of America Legal Order Processing
Mail Code: AZ1-804-01-06
2595 West Chandler Blvd., Chandler, AZ 85224 Ph: 866-344-7255
May be able to provide testimony:
Lanisa Jenkins, Bank of America Home Loans, Business Support Manager
Office: 818-251-7413 Fax: 818-316-8863
8511 Fallbrook Ave., Mail Stop: CA9-911-04-01, West Hills, CA 91304
lanisa.jenkins@bankofamerica.com
Determine Losses:
Brandon Young, Operational Risk Specialist brandon.young@bankofamerica.com
7105 Corporate Dr., Mail Code: TX2-981-02-01, Plano, TX 75024 972-526-3310
Cox Communications
5159 Federal Blvd., San Diego, CA 92105-5486
Fraud Line: 858 569-4644
Anthony Brewski 858-569-1644
Sarah Ettelson - ID Theft Fraud Investigator 858 569-4645 fax: 858 569-4608
Randy Siegel 619-266-5218
Search Warrants: (info: http://www.cox.com/policy/leainformation)
Submit electronically to subpoenar[email protected]
Or fax to: 404-269-1898
Cox Communications, Inc., Legal & Regulatory Dept., 1400 Lake Hearn Dr., Atlanta, GA 30319
Kenya Nelson, Litigation Paralegal 404-269-6646
IP Info: Darno Dejohnette 760-806-2004 fax: 760-806-2142 cell 619-977-7730
Craigslist.org
1381 9th Ave., San Francisco, CA 94122 (415) 566-6394
Clint Powell clint@craigslist.org
Search warrants: Attn - Custodian of Records 415-504-6394
Cricket Wireless (subsidiary of Leap Wireless)
10307 Pacific Center Court, San Diego, CA 92121 Ph: 858-882-6000 Fax 858- 882-6010
compliance@cricketcommunications.com (Records are stored for only six (6) months)
Janet Schawbe- Fraud Investigator Supervisor 858-882-6258
Matt Kase - 858-882-6259
Lauren or Jennifer 858-882-6028
IT Security: Dean Taylor 720-374-9131 dtaylor@cricketcommunications.com
Safety/Security Director: Christopher Maitland 858-882-6374
Absolute Software Corp. (Responsible for tracing all LoJack installed property from Cricket)
Subs/Search warrants: 5887 Copley Drive, San Diego, CA 92111 Fax: 858-882-9237
Crimestoppers – San Diego
619/531-2684
Cross Country Bank
Fraud Unit 561-443-2370
Dell Computer
One Dell Way, Round Rock, TX 78682
Janice Greer - Fraud Unit 512-723-9216 Fax: 512-283-9272
Dell Financial Services
Attn: Steve Hollony, 12234 North 1H35B, Austin, TX 78753
Del Mar Fairgrounds
2260 Jimmy Durante Blvd., Del Mar, CA 92014
Delta Airlines - Corporate Security
1030 Delta Boulevard, Atlanta, GA 30320 (800) 335-8241 Fax: (404) 715-6905
Deutsche Bank Securities, Inc.
Search warrants: 60 Wall St., 36
th
Floor, NY, NY 10005 Fax: 212-797-4566 (also mail a copy)
DHL Express
150 South Wacker Dr., Suite 2750, Chicago, IL 60606
Scott S. Kamlet, Fraud Manager U.S., 515 West Greens Rd., Houston, Texas 77067
Diners Club
After hours 1-800-525-9040
Discover Card/Novus Services
Corporate HQ, 2500 Lake Cook Rd., Riverwoods, IL 60015
Fraud Investigations – Western Region 800/347-7611 x7500
24 hr law enforcement line: 800/347-3102
Dan Castro 805-984-2530 cell 805-377-8077
Erin Whitfild - Fraud credit card 800-347-7611 ext. 19203
Dollar Rent-a-Car http://www.carrentalsecurity.com
Downey Savings & Loan … taken over by US Bank (Nov08)
Send warrants to US Bank but specify you are looking for Downey accounts
eBay, Inc. (also see PayPal)
2145 Hamilton Ave., San Jose, CA 95125
LEO web site: http://pages.ebay.com/securitycenter/law_enforcement.html
Fraud Investigations Team, 173 W. Election Rd., Draper, UT 84020 Fax: (408) 967-9915
Michael Lefavor mlefavor@ebay.com 801-545-2766
Rob McBryde RMcBryde@ebay.com
Fax request on agency letterhead asking for contact information and listing history for (screen name) & any related
accounts. If you need PayPal information, credit card, or buyer contact information you will need a subpoena. You
can sub/sw eBay and PayPal at the same location on one warrant.
Edward Jones
Jim Kettnerink 314/515-6498
El Cajon Police Department
100 Fletcher Parkway, El Cajon CA 92020
Dispatch 619-579-3311 Records 619-579-3367 fax 619-444-8312
Investigations 619-579-3321
Electronic Processing
8787 Complex Dr., San Diego, CA 92123
Christianna Connell 619/712-1685 fax 619/712-1602
EMC Mortgage Corporation (subsidiary of JP Morgan Chase)
2780 Lake Vista Drive, Lewisville, TX 75067-3884 800- 695-7695
Tanya Jones 214-626-7265 (May be able to direct to proper contact.)
Employers Compensation Insurance Company
500 North Brand Boulevard, Suite 800, Glendale, Ca, 91203-4707
Rose Ramirez, Fraud Investigations Assistant 818-549-4655 818-549-4582 fax 800-750-3939
Enterprise Rent-A-Car http://www.carrentalsecurity.com
Escondido Police Department
700 West Grand Ave., Escondido, CA 92025
Records 760-839-4718 fax 760-839-4919
Dispatch 760-839-4719
Financial Crimes Investigations: Det. Tom Phelps 760/839-4730 or CSO Lynn Feeley
Equifax
Pat Lyons 678-795-7068
Search Warrants: Latanya Munson, Custodian of Records, 211 Perimeter Center Pkwy, #300, Atlanta, GA 30346
678-795-7972 fax 678-795-7954 (Fax or mail but not both)
E*TRADE Financial
440 S. LaSalle St. #3030, Chicago, IL. 60605
Terry A. Paggi, Manager, Corporate Security Investigations
312-986-8289 Office 703-236-4801 Fax
George Quiroga, Investigator, Corporate Security Investigations
312-986-8371 Office 678-624-6780 Fax
E*TRADE Bank - Investigations:
Jo Ramsay 703-236-8721 571-227-7511
Expedia.com (also Hotels.com)
Expedia, Inc., Global Fraud Operations , 333 108th Avenue NE, Bellevue, WA 98004
Experian Information Solutions
Search warrants: Experian Information Solutions, Attn: Rick Haas,
P.O. Box 1240, 701 Experian Pkwy., Allen, TX 75013 972-390-4079 (Do not fax sw)
Facebook, Inc.
SW: Legal Process Department
Prefer all subpoenas/warrants be scanned and emailed to [email protected]m.
Alternative: Fax to 650- 644-3229 & mail a hard copy to:
Facebook, Inc., Attention: Security Department, 1601 S. California Avenue, Palo Alto, CA 94306
650- 543-4938 – call to check status of warrant.
Normal response time is 2-4 weeks. (Emergency requests re: serious bodily harm or threat to life is 24 hrs.)
Ms. Niloofar NAFICI, Law Enforcement Response Team Liaison 650-543-4972 niloofar@facebook.com
LE Liaison Tina Doshi 650-543-4945 tina@facebook.com
Far East Bank
Cindy Diaz, Operations Administration, Fraud & Loss Prevention Mgr
Farmers Insurance
4215 Tierra Rejada #224 Moorpark, CA 93021
Kevin Letson, Sr. Special Investigator 805-338-6694 kevin.letson@farmersinsurance.com
Farmers Insurance Exchange
3041 Cochran St., Simi Valley, CA 93099 800-583-7025 fax: 805-583-7879
Farmers and Mechanics National Bank
Subpoenas: Attn: Robert Smetzer, P.O. Box 518, 110 Thomas Johnson Dr., Frederick, MD 21705
301-694-4074 Fax: 301-624-4209
FBI
San Diego Field Office, 9797 Aero Drive, San Diego, CA 92123 858-565-1255
San Diego North County Office 760-602-3950
El Centro Office 760-353-4743
Federal Express
San Diego 858-552-0614
Arthur Morales (Temecula, Victorville, Ontario, etc.) 909-605-8549
Todd Ondra (Director-Corporate Security–Tennessee) 901-434-3859
Search warrants: Legal Deparment, 620 Hacks Cross Road, Building B, Memphis, TN 38125
Federal Express Employee Credit Union
2124 Demont Rd, Memphis Tennessee 38132
Federal Reserve Bank of New York
33 Liberty Street, 7th Floor, New York, NY 10045
To subpoena Fedwire documents: Fax 212-720-8709
Attn: Sean O‘Malley 212-720-5573 or Robert Amenta 212-720-1858.
FIA Card Services, N.A.
(Credit card servicer for Bank of America)
SW: Attn: Custodian of Records, AZ9-502-02-04, 1825 E. Buckeye Rd., Phoenix, AZ 85034 602-464-1188
Fidelity Investments
Corporate Office: 617/563-7000
Search warrants: Fidelity Investments, Regulatory Response Team, Attn: Michael Dunn
82 Devonshire St., Mail Zone G12A, Boston, MA 02109 Fax: 617/476-0595
Investigator: Dick Egan (617)563-1851
Fidelity National Title Insurance Co. (also dba: Chicago Title)
San Diego Title Office 619-295-7332
Custodian of Records: Dolly Auvil 949-622-4356 Fax: 949-622-5756
17911 Von Karman Ave. #300, Irvine, CA 92614 (Can mail or fax warrants)
Madeline Barewald, AVP/Corporate Legal Dept. 949-622-5050 Fax 949-622-5060
madeline.barewald@fnf.com
Fidelity National Information Services (see Certegy Check Services)
Fieldstone Mortgage Company
SW: Attn: Legal Department, 11000 Broken Land Parkway, Suite 900, Columbia, Maryland 21044
Fifth Third Bank
1000 Town Center, 13th Floor MD-JTWN3J, Southfield, MI 48075
S/W: Legal Entry Department, 5050 Kingsley Dr., Cincinati, OH 45263 513-358-4556 fax: 513-358-1279
FinCEN (Financial Crimes Enforcement Network)
P.O. Box 39, Vienna, Virginia 22183-0039
Mark Greenfield, Southwest Law Enforcement Liaison 703-905-3816 FAX 703-905-3755
CA Gateway: California Department of Justice/Financial Investigations Program
State FinCEN Coordinator
1102 Q Street, 6th Floor, Sacramento, CA 95811-6548 (or P.O. Box 161089, Sacramento, CA 95816-1089)
Ph: (916) 319-8460 Fax: (916) 319-9446
Financial Title Company
Out of business. 1
st
American Title has limited info.
Files with Bankruptcy Trustee Michael Pankow 303-223-1100
Fireside Bank
Legal Department, 5050 Hopyard Rd., Ste. 200, Pleasanton, CA 94588
Attn: Verna Jones Ph: 800-825-1862 x57279
Local contact: Loan Buyer - Sandra Yale 619-542-0180
First American Title Company
Kim Davis, One 1st American Way, Santa Ana, CA 92707 714-250-3212
RE: Alliance Title or Financial Title 925-249-2819
San Diego Office: First American Title Company, 11512 El Camino Real, Suite #350, San Diego, CA 92130
Mgr: Laurie Carpenter 858-509-2110 Fax: 866-446-0326
First Bank
Fraud Investigations - Gail Williams - 314-592-6851
Subpoena/SW: First Bank Subpoena Dept., 600 McDonnell Blvd., Hazelwood, MO 63042
314-592-5000 (Main number)
First Consumers 800/444-8799
First Franklin Financial
2150 North First Street, Suite 600, San Jose, California 95131
First Future Credit Union
5890 Pacific Center Blvd., San Diego, CA 92121
Search warrants (Prefer service in person):
Compliance Department, 5890 Pacific Center Blvd., San Diego, CA 92121
Angela Rodriguez Ph: 858-320-4224
Mike Serrano – Collections Manager Ph: 858-320-4247
Alejandra Holmes – Card Services 858-320-5823 fax 858-566-8327 [email protected]
First Premier Bank
Janet Brown 800-987-3661 X 3543
First USA (changed to Bank One, now Chase)
Fleet Bank Corporate Security (908) 709-6333
Credit cards: Fraud Investigator Pamela Strenk (215) 444-7640
Access Cards: Investigator Jay Vasilik (610) 709-0136
Ford Credit
Becca McBride 619-281-0400 x626
Fort Sill National Bank (FSNB)
3825 Mission Avenue, Suite D9, Oceanside, CA 92058
SW: Deliver or mail to the Oceanside branch. Bank HQ is in Oklahoma.
Main Office: 580- 357-9880
Franklin Mint Federal Credit Union
Laymen R. Grant - Security Officer 610-325-5131 610-355-2878 laymeng@fmfcu.org
Fraud Ban
David Blust David.Blust@thomsonmedia.com
Fremont Investment & Loans (now Signature Holdings)
FSNB see Fort Sill National Bank
Future Credit Union
Vicki Mion (858) 450-4400
Gaia (gaiaonline.com)
Main Ph: 408-436-9205 fax: 408-573-1045
Customer Billing: Tracey Luke x223 tluke@gaiaonline.com
After hours contact: 408-313-1971 (cell phone)
General Counsel for Gaia Interactive:
Jessica L. Margolis, Wilson Sonsini Goodrich & Rosati Professional Corporation
1301 Avenue of the Americas, 40th Floor, New York, New York 10019
212- 497-7709 fax 212-999-5899 jmargolis@wsgr.com
Search warrants/subs/preservation requests:
Fax a copy for immediate consideration and mail hard copy
Game Cash - see Certegy
HQ: 800/363-3321 San Diego: 619/445-893
Gateway Computers
Rob Butler 605/232-2624 fax: 605/232-2112
610 Gateway Dr., P.O. Box 2000, North Sioux City, South Dakota 57049-2000
GE/Capitol Card Services
Adrienne White 877/878-4115 x4638
Home Depot Card
Connie George 877/493-3768 x4601 fax 513/459-6698
Banana Republic, Mont. Wards, J Crew
Theresa Kowal 877/878-4115 x4590
Carolyn Powell 434/316-5842 fax 434/316-5842
GE Money Bank (also handles Wal-Mart Financial Bank)
Janine Movish, Sr. Mgr. Fraud 513-459-6987 cell 513-633-8022 e-fax 866-283-2080
Pat Weber, Special Investigations Law Enforcement Team
950 Forrer Blvd., Kettering, Oh 45420 937-534-6458 Dial com-8*908-6458
GEICO
2302 Moser Dallas, TX 75206
Ronda McPherson, SIU Sup., PO Box 4515, Sunland, CA 91041 818- 890-3838 Rmcpherson@GEICO.com
Gifts.com
Ellen Castellini 800/828-1334 x414 fax 503/249-0708
GiftCertificates.com
Gillespie Field (Operated by San Diego County)
Airports Manager (for Gillespie Field, Agua Caliente, Jacumba & Ocotillo Airports)
Roger Griffiths 619-956-4805 Roger.Griffiths@sdcounty.ca.gov (MS S-119)
Global Cash Advance
105 East Reno Street Suite 11, Las Vegas, NV 89119 800/644-0439 or 702/736-1015 x2246 fax 702/736-1187
GMAC
Auto Financing: Denise Woodworth 800-540-6821 Ext 4525
GMAC Mortgage Corporate Headquarters (now Ally Bank – see that listing)
Search Warrants: Legal Staff 190-FTW-L95
1100 Virginia Drive, Fort Washington, PA 19034 215- 734-8899
James Gallagher – Investigator 215-682-3122 James.Gallagher@GMACM.COM
Golden 1 Credit Union
BSA Department 916-733-5650
Christine Singh 916-732-2945
Google, Inc.
Google Voice number: 650-450-9497
Serve subs to: Ms. Nicole Wong, Senior Compliance Counsel, Google, Inc.,
2400 Bayshore Parkway, Mountain View, CA 94043
Preservation Letters: Google, Inc., Attention: Custodian of Records
1600 Amphitheatre Parkway, Mountain View, CA 94043 Fax: 650-649-2939
Greater Bay Bancorp
5010 Old Ironsides Dr., Santa Clara, CA 95054
Green Dot
Issued by Columbus Bank in Trust in Gerogia. Fraud investigations done by Next Estate Communication
Security Contact: Jennifer Wills, Mgr Nancy Doughtery [email protected]m
Green Tree Servicing, LLC
Recovery Department: 800-643-0202 x32299 http://www.gtservicing.com/
SW: Green Tree Servicing, LLC, 1100 Landmark Towers, 345 St. Peter Street, St. Paul, Minnesota 55102
No CA address. Will accept sw mailed to MN address.
Handwriting Experts
Dave Oleksow 619/595-7095 (Private expert), 1901 First Ave., 1st floor, Rm 158, San Diego, CA 92101
SDPD Lab: Hugh Curfman 619-531-2594 Randy Gibson 619-531-2624
Hartford, The
Customer Relations Law Unit, One Hartford Plaza-HO-GL-42, Hartford, Connecticut 06155
Ph 866-467-8730 Fax: 860-547-6343 Lawcustomerrelations@thehartford.com
Hawaiian Airlines
3375 Koapaka, Ste. G-350, Honolulu, HI 96819 Attn: Legal Dept. Tel: 808-835-3613 Fax: 808-835-3690
Hertz Corporate Security (see http://www.carrentalsecurity.com)
Hollywood Video - Fraud Investigation
Kim Mann 888/456-4599 x1960 fax 503/570-5015
Home Depot
Credit cards – see Citibank – Tony Perez
Home Shopping Network (HSN)
HSN Security Department 800-436-6767 –
Ramon Lebron 800-436-0082 ext 7269 ramon.lebron@hsn.net
Home Street Bank
Seattle Ph: 206-442-5300 corporate.security@homestreet.com
Hotels.com (see Expedia.com)
Hotel Security
Security Directors - San Diego County Hotel-Motel Association
Household Bank
Regional Field Office, 23152 Verdugo Dr. #207, Laguna Hills, CA 92653
Ambrose Jimenez 949/837-0599 fax 949/837-0399 azjimenez@household.com
Household Credit Services
P.O. Box 80055, Salinas, CA 93912
Marty Goss 800/395-8141 x2641 fax 831/759-7091
Household Finance
Ralph Ciotkowski 847/843-6193 (Ikea, Comp USA, Costco, Best Buy, most motorcycle & furniture stores)
H&R Block Bank
One H&R Block Way, 8th Floor South, Kansas City, MO 64105
Mark Bigler, Fraud Specialist Ph: 816-854-7983 mark.bigler@hrblock.com
HSBC
Investigations
Chris Bohn 847-843-4336.
Subpoenas: HSBC Finance Corp., ATTN: Customer Resolution Department, Custodian of Records
961 Weigel Dr., Elmhurst, IL 60126
Shahad Mohammed 630-617-2176 (No faxed subpoenas accepted.)
Subpoenas (Mortgages) HSBC Mortgage Services, 636 Grand Regency Blvd., Brandon, FL 33510
Dana St. Clair 813-571-8625
General Mortgage Line 716-841-7651
Huntington Beach Police Department
Records 714-536-5641 fax: 714-375-5167
Huntington Beach Jail 714-536-5691
Identity Theft Resource Center
Linda Foley 858-693-7273 Jay Foley 858-444-3283
Impact General, Inc.
1405 East Chapman Ave., Orange, CA 92866 http://www.impactgeneral.com/
Can evaluate injuries to match them to claimed injuries
Independent Bank Corporation
230W. Main St., Ionia, MI 48846
Search Warrants: Attn: Rosemary Atwood fax (616) 902-0421
IndyMac Federal Bank (now OneWest Bank, FSB)
Infistar Bank
(Handles credit card accounts for North County Credit Union)
Fraud Unit: 888-254-3723 - transfer to fraud unit Fax: 800-436-5003
Scot Mayo – Collection/Recovery Supervisor
157 Technology Pkwy., Ste 910, Norcross, GA 30092-2913 404-965-6249 fax: 678-533-3530
ING Direct
(Primarily assigned to mortgage fraud cases.)
Subpoenas & search warrants send to:
ATTN. Legal Department , 1 South Orange Street, Wilmington, Delaware, 19801
Insurance Company of the West
11455 El Camino Real, San Diego, CA 92130-2045 800-877-1111
Intelius Inc.
500 108th Ave NE, 16
th
Floor, Bellevue, WA 98004 425-974-6100
Will accept subpoena/sw by email. Can used stolen cc info to track purchases, IP addresses,
related accounts, etc.
Inter Mountain Mortgage www.immwholesale.com
1740 Gillette Road, Pomona, CA 91768 Ph: 909-397-0900
CEO Gregory Lucas
Assistant: Lisbeth 909-525-9845 lisbeth@loanfund.com
Internet Service Providers (see Telephones)
http://www.search.org/programs/hightech/isp/ - ISP contact list (contacts and search warrant addresses)
Intuit
Payroll Fraud Issues: Inv. Michael Magness 775-424-8534 sbdmanagement@intuit.com
Irvine Police Department
J.C. Penny Fraud Unit 800/542-0800
Local loss prevention
Dana Neubauer, 6987 Friars Rd. San Diego 619/291-6050 x235
J. Crew
Carolyn Powell 434/316-5842 fax 434/316-5842
J.P. Morgan Chase (see Chase)
Jack In The Box (JNB)
8911 Balboa Ave. #150, San Diego, CA 92123
Tom Dechandt - Regional Asset Protection Manager for So Cal and AZ
Tom.Dechandt@jackinthebox.com 858-505-3840 Msg 858-354-3607 cell 858-268-7966 fax
Jet Blue Airways
Corporate Headquarters, 118-29 Queens Blvd., Forest Hills, NY 11375 718-709-3700
Nicole L. Gurdoglanyan, Manager, Legal Department 646-920-7464 Fax 718-732-2330
Kelly Temporary Services
Fritz Delinski 248/244-5617
Kinko’s
LP: Don Rollings 805-652-3642
Kmart (See Sears)
RSO (bad check unit), P.O. Box 8130, Palatine, IL 60078-8130 847/202-2334 fax: 847/202-8198
Kohl’s Fraud Unit: 888-343-1560
LA CLEAR
800-522-5327
Jeff Sharon, Criminal Intelligence Specialist, Research Analysis Group
Laguna Beach PD
Detective Tim Kleiser tklei[email protected]
La Mesa Police Department
8181 Allison Ave., La Mesa, CA 91941 619-667-1400
Communications 619/469-6111 fax 619/667-1419
Records – fax request on letterhead to 619-667-1419
Lasalle Bank (now Bank of America)
Law Enforcement Coordination Center (LECC)
4181 Ruffin Road, San Diego CA 92123
(Mailing address: 4560 Viewridge Ave., San Diego, CA 92123)
Watch Center 800-400-9559 or 858-495-7200 Fax: 858-495-7223
Lawyer’s Title
dba: Fidelity National Title Insurance Company
Leap Wireless (see Cricket)
Level 3 Communications
Broomfield, CO 800-348-5457 Fax 720-888-5631
Wholesale numbers (landline) to other phone companies. Info takes two warrants to get to subscriber.
Lexis Nexis 800/543-6862
Libraries
San Diego County Library IT Security Director Dave Lyons 619-685-2359
Long Beach Police Department
Det. Greg McMullen - Fraud Detail (562) 570-7399 Cell (562) 577-2559 [email protected]v
Los Angeles County DA’s Office
Los Angeles County Sheriff’s Department
Identity Theft Detail, 11515 S. Colima Rd. #M-104, Whittier, CA 90604
Intelligence: Larry Richards 323/864-8457
Identity Theft Detail-North Team , 29300 The Old Road, Castaic, CA. 91384-2905
Lowe's Home Improvement
M & T Bank (Manufactuers & Traders Trust Co)
Corporate Security, 255 East Ave., Rochester, NY 14604
Bruce Amo, Regional Security Mgr 585/258-8428 fax 585/258-8432 pgr 585/263-8702
Security Department, One M & T Plaza, Buffalo, NY 14203
Mike Poch 716/842-5895 fax 716/842-4669
Macy’s
Call local store and ask for Loss Prevention
(formerly with Robinsons‘May) Carol Briscoe 562/601-5003
Marin County District Attorney’s Office
3501 Civic Center Drive Room 130, San Rafael, CA. 94903
Inspector Sara Nelson 415- 507-4078 sanelson@co.marin.ca.us cell: 415-747-2239
Massachusetts Office of Attorney General
One Ashburton Place, 19
th
Fl., Boston, MA 02108
Insurance and Unemployment Fraud Division
Sr. Criminal Inv., Criminal Bureau: Sallyann Nelligan 617-727-2200 x2673 or 617- 963-2673
MasterCard International
MasterCard Law Enforcement Hotline 800-231-1750.
(For issuing bank information: Leave a message. A specialist will call you back & you can send your
request directly to them.
Debbie Orta 305-536-9434
Jim Steele 936-344-9433 (Houston TX area)
Debbie Orta 305.536.9434
Tom Quinn 636-722-2896
MBNA America Bank (acquired by Bank of America)
MCC-San Diego 619/232-4311
Records x430
Mechanics Bank
Investigator Lisa Owen 510-262-7351 lo[email protected]m
Medical Mutual of Ohio
2060 E.9th Street, Cleveland, Ohio 44115
Mellon Bank (see Bank of New York)
Merrill Lynch (taken over by BofA... check for current info)
Warrants: contact Stacy Gross 609-274-4023
Merrill Lynch & Co., Attn: 3
rd
Party Processing, 1800 Merrill Lynch Dr., 2
nd
Floor, Pennington, NJ 08534
Michael Truigian 609-274-9543
Checks: 212-670-4166
Credit cards – serviced through Bank of America
Meta Bank
605-782-0740
Subpoenas: Meta Bank, Attn: Subpoena Compliance, 5501 South Broadband Lane, Sioux Falls, SD 57108
Fax 605-338-0604
Martha Poll 866-782- 0890
Metro Arson Strike Team – San Diego
SDFD (Station 1), 1222 First Ave., MS 120, San Diego, CA 92101 619-236-6815 fax: 619-234-9611
MetroPCS
2250 Lakeside Blvd., Richardson, Texas, 75082
LE phone: (800) 571-1265 Fax: (972) 860-2635
Mexicana Airlines
9841 Airport Blvd., Ste. 400, Los Angeles, CA 90045 Tel: (310) 258-0393 Fax: (310) 216-9554
M&I Bank
Linda Pecanic, Arizona Regional Security Manager
Marshall & Ilsley Corporation, Mail Code: AZ098-4012, One E. Camelback Rd., Phoenix, AZ. 85012
602-650-3812 Fax: 602-650-3719 Linda.Pecanic@micorp.com
M&T Bank (formerly AllFirst)
Investigations: Randy Bottenus 240-632-7868 Fax: 240-632-2648
Subpoenas: M&T Bank Legal Document Processing, 1100 Wehrle Drive, 2nd Floor, Williamsville, NY 14221
Mission Federal Credit Union
Alisha Tjaden 858-524-2642
MLS: San Diego County - see Sandicor
LA, Orange and Riverside Counties - see Southern California Multiple Listing Service
Money Gram International
Compliance Dept. 800-328-5678 x3385 fax 763-549-7349
Alex Miguel (720) 568-8641
Brad Walcher-Director of Fraud Operations (720) 568-8606
Mortgage Store Financial, Inc (The)
707 Wilshire Blvd., 28
th
Fl., Los Angeles, CA 90017
Agent for Service of Process: Joseph Nourmand 213-688-2888
660 So. Figueroa St., 24
th
Fl., Los Angeles, CA 90017
MSF is out of business. Some records in storage. May not have paid bill.
Mossy Corporate Office
9755 Clairemont Mesa Blvd., San Diego, CA 92124 858-654-2850 Fax: 858-614-0264
MSN (MicroSoft Corporation)
1 MicroSoft Way, Redmond,WA 98052 425-727-3490 fax: 425-708-0096
Rhonda Sifford ronda.sifford@microsoft.com 425-703-4054
Andrew Naumann andrew.naumann@microsoft.com 425-707-9855
MSN TV: "Kathryn" 425-705-2995
MTS (Metropolitan Transit System)
1255 Imperial Ave., Suite 1000, San Diego, CA 92101
General Counsel: Tiffany L. Lorenzen 619-231-1466 x4512 (will accept sub by fax: 234-3172)
www.sdmts.com Per website, MTS owns San Diego Trolley, Inc. (SDTI), San Diego Transit Corporation (SDTC),
San Diego & Arizona Eastern (SD&AE)and San Diego Vintage Trolley, Inc.
MySpace.com
24/7 HOTLINE: 888-309-1311 Fax: 310-356-3485
EMAIL: LawEnforce[email protected]m
Custodian of Records: MySpace.com, 407 N. Maple Drive, Beverly Hills, CA 90210
Search engine for MySpace: http://www.icerocket.com/?tab=myspace
NIN (see LECC)
National Bank of Arizona
Don Thomas 602/212-5572
National Car Rental (also Alamo) (see http://www.carrentalsecurity.com)
National City Corporation (National City Bank)
Fraud Investigator Sany Saikaly 412-442-5416 sany.saikaly@nationalcity.com
National City Mortgage (Subsidiary of National City Bank)
Search warrants for all National City Corp entities:
National City Summons & Subpoena Team, 4100 West 150th Street, Locator #01-6151,
Cleveland, Ohio 44135 Fax: 216-257-9197
(CA agent for service of process: C.T. Corporation, 818 West 7th Street, Los Angeles, CA 90017)
Local: 6333 Greenwich Dr., Suite 100, San Diego, CA 92122 858-552-4500 Fax: 858-552-4515
National City Police Department
1200 National City Blvd., National City, CA 91950
Records 619/336-4400 fax 619/336-4460
Investigations 619/336-4460
National Insurance Crime Bureau (NICB)
National Investors Services Corp (See TD Waterhouse)
Naval Criminal Intelligence Service (NCIS)
San Diego - Joel Mullen, Special Agent 619- 556-1206 fax: 619- 556-0999 joel mullen@navy mil
Navy Federal Credit Union
820 Follin Ln., Vienna, VA 22180
Main Security Number 888-503-7105
Chris Kitchow 703-255-7916
Lorissa Jones 703-206-3717
Charlie Gardner 703-255-8650
Subpoenas: Attn: Teresa Roe, P.O. Box 2464, Merrifield, VA 22116-2464 fax: 703- 206-3168
Johanne Robichaud-Shields, Investigator, Financial Crimes & Risk
5550 Heritage Oaks Drive, Pensacola, FL 32526 850-912-0958
Neighborhood National Bank
3511 National Ave., San Diego, CA 92113 619-239- 3360
Net Teller
Dave Winhouse 417-235-6652
(Canadian company that you have to write a search warrant to if you want internet electronic deposit or
withdrawal information from Bank of America.)
Newport News Catalog Sales 800/828-2672
John Neimyer 757/825-4112 x5966
Next Card 877/492-8951 x56811 fax 925/245-7420
Nextel Communications
Law Enforcement Administrative Center: 703-433-4398
Warrants: Nextel Communications, 2000 Edmund Haley Dr., MS D31, Reston, VA 20191 Fax: 703-433-8842
New Century Mortgage (now New Century Liquidating Trust)
Diane Denny 949-517-1696
Most loans have been sold. Denny can tell you which company now owns/services them.
New Money Express
4202 El Cajon Blvd, San Diego, CA 619-281-2274
Juan Rendon , Chief Operating Officer, 945 5th Ave, San Diego, CA 800-479-6677 x210
Newport Beach Police Department
J. Cartwright 949 644 3799 jcartwright@nbpd.org
NewStar/Number Portability Administration Center (NPAC) (Use to determine phone number provider)
Npac.com - set up an account to get passcode number which will allow you to call an electronic hot line
Ph: 571-434-5781
SDDA PIN: 20340935
Also:
http://www.nationalpooling.com - find where numbers are assigned after customer changes services
http://fonefinder.net - find phone companies assigned to numbers
http://www.fcc.gov/wcb/iatd/locator html - FCC website for phone company addresses
Nissan Motor Acceptance Corporation
8900 Freeport Parkway Irving, TX 75063
Nordstrom
Nordstrom FSB, 13531 E. Caley Ave Englewood, CO 80111
Helene Coontz, Fraud Investigator 866-543-4209 ext. 4687 or 303-397-4687
Fax 303-397-4685 helene.coontz@nordstrom.com
Nordstrom.com (not the store locations)
Louise Knopf 800-499-0104
Adam McCasland 206-215-7221 / 206-215-7000
North County Fair - Security
Fay Bloom 760/489-2359
North County Credit Union
17045 Via Del Campo, San Diego, CA 92128
Collections: Diane Vanfield (VP) 858-487-1880 fax: 858-485-7753
Credit cards: See Infistar Bank
North Island Credit Union (Formerly NI Federal CU)
5898 Copley Drive, San Diego, CA 92111
Search warrants: North Island Credit Union,
Attn: Legal Department 619-656-1600 fax: 619-656-4052
Northwest Airlines, Inc./KLM Royal Dutch Airlines
2700 Loane Oak Parkway, Dept. A1180, Eagan, MN 55121 612-726-8869 Fax: 612-726-7123
Novus Services, Inc.. see Discover Card
Oceanside Police Department
3855 Mission Ave., Oceanside, CA 92054
Dispatch 760/435-4900 Records 760/435-4944 fax 760/435-4938
Detective Micheal Brown 760-435-4245 [email protected]side.ca.us
Office Depot
Credit cards – see Citigroup – Tony Perez
Ohio LEO:
Westerville Division of Police Investigations
Old Republic Title Company
450 North Brand Blvd., 8th Floor, Glendale, CA 91203 818- 247-2917
Administration Fax: (818) 543-6566
Title Fax: (818) 549-4393
Search Warrants: Legal Department (Sarah Craig 866-417-7800 x255)
475 Sansome St., Ste 1700, San Francisco, CA 94111 fax: 415-398-5813 (will accept by fax)
Olivenhain Water District
Karen Mortensen 760-632-4204 kmortensen@olivenhain.com
SW/Subs: Fax Send to the attention of the General Manager 760-753-1578.
OneWest Bank, FSB
888 E. Walnut St., Pasadena, CA 91101
On-Star Corporation
Search warrants: c/o CT Corporation
Attn: Emily/Legal Department, P.O. Box 0217, Troy, MI 48099 248/577-7320 fax: 248/577-7320
Orange County Sheriff’s Department
Records 714-647-6063
Emergency 714-935-7411
Warrants 714-834-6470
Pacific Bell… see AT&T
Pacific Bell Mobile.... see Cingular Wireless
Pacific Marine Credit Union (Camp Pendleton)
Risk Management/Fraud Department, 3355 Mission Avenue Suite #116, Oceanside, Ca. 92054
Carrie Smith 760-430-7511 x1401
Paetec Communications (cell phone provider)
SW: Paetec, Fraud & Subpoena Compliance, One Paetec Plaza, 600 Willowbrook Office Park, Fairport, NY 14450
Or fax warrant to (585) 770-2418
Pala Casino
35008 Pala Temecula Rd., Pala CA 92059
George Jenkot – Security Director Margie Lopez 760.510.5151
Palm Springs Police Department
P.O. Box 1830, Palm Springs, CA 92262
Detective Denise Judd - Financial Crimes Unit
760- 323-8157 fax: 760- 323-8176 Denise.Judd@palmspringsca.gov
Paychex, Inc.
Fraud Investigator Peter L‘Abbate, 1175 John St. West Henreitta, NY 14586
San Diego Office: 8520 Tech Way, Ste. 200, San Diego, CA 92123
Margaret Laird 858-467-7000 x52256 fax: 858-569-0639 mlaird@paychex.com
PayPal
Credit accounts – See GE
Fraud Investigations Team: 408-967-9919
To formally request records: fax your request to eBay/PayPal FIT at 408.967.9915
Info on how to accurately request records, email stopfraud@ebay.com
Court Orders: eBay/PayPal Fraud Investigation Team, 2211 North First Street, San Jose, CA 95131
PETCO Park
Head of Security: Larry Moratto 619-851-5154
PFF Bank & Trust
Maria Montenegro maria montenegro@pffb.com
Phone Numbers (see Telephone):
National pooling access to get company servicing a cell number: 571--434-5781 code 13781609
Also see: NewStar/NPAC (Number Portability Administration Center)
OR: North American Numbering Plan Administration
http://www.nanpa.com/nas/public/assigned_code_query_display.do?method=displayAssignedCodeQueryData
PNC Bank
Investigations: Cynthia Lee 301-497-1778 Fax: 703-506-2707
Sheri Mandrgoc 703-506-2818
Point Loma Credit Union
9420 Farnham St., San Diego, CA 92123
Dennis Rathborn (858) 268-7229
Anthony Baithin (858) 495-7111
Debra Foley (Internal Auditor/Search Warrants) 858/268-7205 fax: 858/268-7279
Priceline.com
Fraud line: 877-477.8013.
Peter Upson 203-299-8295 Fax 203-299-8975
Upson would like a call prior to sending any warrants or court orders so he could get the documents.
Privacy Rights Clearing House
Beth Givens 619/298-3396
Progressive Insurance Company
SIU Investigator Dan Blair, 7676 Hazard Center Dr. #900, San Diego, CA 92108 619-610-2071
Daniel_Blair@Progressive.com
SIU Investigator Chip Moren 760-250-3354
Claims Rep: Matt Cunningham, 7676 Hazard Center Dr. #900, San Diego, CA 92108 619-610-2114
Providian National Bank/Aria
800/356-4390 x7041
Lalesh Muni 800/999-7597 x4384
Investigations: Celeste Soucy 800-821-9049
Prudential Securities
Special Investigation Unit, PMB #397, 2588-F El Camino Real, Carlsbad, CA 92008
M. ―Mic‖ Kathryn Kelly 760/439-2548 fax 760/897-2129
Bruce Right (Military death benefit cases) 904-313-5000
Q-Chex
10710 Thornmint Rd, San Diego CA 92127
Jim Danforth 858-673-0387 x202 Cell 858-663-2811 Fax 858-675-0694
Qualcomm
5775 Morehouse Dr., Dan Diego 92121-1714
Lee Spadoni 858/651-5874
Steven Davis 858/651-9523 stevend@qualcomm.com
Security Office 858/658-4220 fax 858/658-4203
Rabo Bank
Investigator George Martin 805-474-6244 (Anti-Money Laundering)
Investigator Dean Goodlette 805-473-6880 (Fraud)
Radio Shack
Rod Taylor 909/354-1945 fax 909/353-1949
Brenda Cress 714/296-3762
Credit cards – see Citigroup – Tony Perez
Ralph's
Check clearing center: 800/607-7001
To get info on club card numbers: 310/884-4818
Regional Computer Forensics Lab (RCFL)
9797 Aero Drive, San Diego, CA 92123 858-499-7799 (24 hr # – will go to the on-call CFE)
fax 858-499-7798
Service requests: http://www.sdrcfl.org/index.cfm?fuseAction.display
Recording Industry Association of America
10842 Noel St, Unit 106, Los Alamitos, CA 90720
John Langley or Ron Ayala 714/236-0830 fax 714/236-0930
Regions Bank (Regions Financial)
SW for mortgages (including Union Planters Bank mortgages):
Regions Mortgage, Attn: Denise McLaurin, PO Box 18001
Hattiesburg, MI 39401 (Send by certified mail) 601-554-2386
SW for other records: Paul Thompson-Custodian of Records
1901 6th Avenue North, Birmingham, AL. 35203 205-264-7283
Rite Aid
John Holzapfel Hm: 619/522-9746 (emergency only)
Riverside County DA’s Office
4075 Main St., Riverside, C A92501
Insurance Fraud – DAI Joseph Delgiudice 951-955-5491 jdelgiudice@co.riverside.ca.us
Murietta Office - DAI Kim Robinson 951- 955-0818 KimRobinson@RivCoDA.org
Riverside County Sheriff's Department
Law Enforcement: 951-780-9894
Public: 800-950-2444
Robinsons-May (see Macy’s)
Road Runner
Search warrants: attn: Christine Dzujna 203-328-0645 fax: 203-328-4840
Subsidiary of Time Warner Cable, 8949 Ware Ct., San Diego 92121
Ross Stores
District Offices 858/451-9716 National Office 510/505-4567
Edna Suarez 858/451-7851
Royal Bank of Scotland National Bank
Fraud Department, 1000 Lafayette Blvd., Bridgeport, CT 06604
Safeway (also dba: Vons)
Loss Prevention, PO Box 513338, Los Angeles, CA 90051-1338 626-821-7545
Chris Fulkerson Christopher.fulkerson@safeway.com 626-821-7492
Doug Morgan 626-821-747
San Bernardino County Sheriff’s Department
Detective Brandon Rio, Narcotics Division/Asset Forfeiture, 655 E. Third Street, San Bernardino CA 92415
SANDAG
SW: SANDAG, Custodian of Records, 401 B St., Ste. 800, San Diego, CA 92101
Attn: Julie Wiley 619-699-6966
MTS trolley records, COMPASS cards etc., including travel records
See MTS... SANDAG does not have all records.
San Diego City Attorney’s Office
Civic Center Plaza, 1200 Third Ave., #1620, San Diego, CA 92101
Civil Division 619-236-6220
Criminal Division 619-533-5500
Consumer and Environmental Protection Unit, 1200 Third Avenue, Suite 700, San Diego, CA 92101
Inv. Renée Wharton 619- 533-5866 fax 619-533-5504 rwharton@sandiego.gov
San Diego City Library
Sr. Clerk: Delia Carol 619-236-5825 fax: 619-236-5811
San Diego City Schools Police
4100 Normal St., San Diego,CA 92103 619-725-7000 Dispatch 619-291-7678
Chief Don Braun 619-291-7678
San Diego County Credit Union
Search warrants: Attn: Jill Hernandez, Records, 6545 Sequence Drive, San Diego, CA 92121
San Diego County Agencies:
Assessor-Recorder-County Clerk’s Office
1600 Pacific Hwy., Ste 103, San Diego, CA 92101 (Mail Sta A-4)
http://arcc.co.san-diego.ca.us/online_services.aspx
Recorder‘s Office: Lucia Siebern, Assistant Division Chief Lucia.Siebern@sdcounty.ca.gov
Notary records: Evelyn Hunnewell 619-531-5247
Certified recorded docs (for SDDA cases): E-mail request to Cyndee Rash AND Angie Garcia. Indicate
whether you want them returned to you via inter-office mail or if they will be picked up.
Cyndee rash@sdcounty.ca.gov
Angie.garcia@sdcounty.ca.gov
District Attorney’s Office
330 W. Broadway, San Diego, CA 92101
DA’s Check Enforcement Program (see Bounceback)
P.O. Box 129011, San Diego, CA 92112 888-240-6495 fax: 800-704-54 info@hotchecks.net
Health & Human Services
Will go out to SW locations to handle issues with children that need custody arrangements.
Juvenile Hall
Records 858-694-4319 Probation 858-694-4600
Court Clerk 858-694-4601 Intake 858-694-4505 or 858-694-4514
San Diego County Housing Authority
Dwight Flesher 858-694-4869
Office of Revenue and Recovery
625 Broadway, 2nd Floor, San Diego, CA 92101-3886
Collection Division 619-515-6212
Enforcement Division 619-515-6111
Ester Babauta 619-515-6122
Probation Department
Brian Berry (Juvenile Division) 619-337-2049
Work Furlough Oversight Unit 858-505-6445
Office of the Public Guardian (Health & Human Services Agency)
5201-A Ruffin Rd., San Diego, CA 92123-1699 858-694-3500
Debbie Fasano 858/694-3520 fax: 858/495-5127
Sheriff’s Department
Communications 858-565-5030
Licensing 858-974-2020
Personnel 858 974 2001
Warrant Desk: 858-974-2457 or 858-974-2100
Records 858-974-2456 (Cases) Fax: 858-974-2122
Records 858-974-2455 (Bookings) fax: 858-974-2123
Fugitive Unit 619-531-3762
Regional Crime Lab, 5255 Mt. Etna Dr.., San Diego 858-467-4464
Document Examiner: Linton Mohammed 858-467-4592 fax: 858-467-4650
4
th
Waivers 619-515-8204
Encinitas 760-966-3500
Alpine Sub-Station, 1347 Tavern Rd. Suite 2, Alpine, CA 91901-3820
Lemon Grove Sub-Station, 3240 Main St., Lemon Grove, CA 91945 Main: 619/337-2000
Santee Sub-Station, 8811 Cuyamaca St., Santee, CA 92071 619/956-4000
Jails: Central Detention Facility, P.O. Box 12295, San Diego, CA 92112-2952 (mnemonic: LGZ0)
Intake 619/615-2420 Fax 619/615-2576
Watch Commander 619- 615-2472
BP hold at Central Jail 619-615-2520 or 2532
LCDF (mnemonic: JAR0) fax 619/258-1514 Booking fax: 619- 778- 9517
VDF - Control 760-940-4483
Watch Commander 760-940-4820 fax: 760-940-4848
George Bailey – Control 619-661-2657; Watch Commander 619- 661-2626 fax 619/661-2890
also Facility 8 (next to George Bailey)
**OTP contact: Sheri 619-661-2650 fax 619-661-2890
South Bay/Chula Vista 619/691-4815 fax 619/691-4896
Detention Investigations Unit 619-531-3666
Jail Medical Records 858-974-5968
Court Security Unit - Downtown: SDSD Deputy Bruce Falconer cell 619-823-4679
SDSD Deputy Scott Seitz cell: 619-540-4676
San Diego County Superior Court - Downtown
http://www.sdcourt.ca.gov/portal/page?_pageid=55,1056871&_dad=portal&_schema=PORTAL
Court Assignments: http://www.sdcourt.ca.gov/portal/page?_pageid=55,1056977&_dad=portal&_schema=PORTAL
Information Desk: (619) 450-5700
Central Records: (619) 450-7361
Criminal Records (General): (619) 450-5400
Criminal Records (Limited): (619) 450-5400
Family Support Division: (619) 450-5799
Family Law Facilitator: (619) 450-5200
Appeals/Appellate Division: (619) 450-5348
Executive Office: (619) 450-5500
Court Security: SDSD Deputy Bruce Falconer cell (619) 823-4679
San Diego Harbor Police
3380 N. Harbor Drive, San Diego, CA 92101
Dispatch 619-686-6272 Airport (Terminal 1) 619-231-5260
Watch commander 619-686-6595 Administration 619-686-6570 fax: 619-686-6522
Records – fax request to 619-686-6522
San Diego Housing Authority (Section 8)
619-231-9400
San Diego Medical Federal C.U.
Chris Whitney (manager) 619/641-1100 x318
San Diego Metropolitan Credit Union
Investigator Meg McManus 619-278-5739 mmcmahon@sdmcu.org
San Diego Metropolitan Transit Board
Taxicab Administration Office, 1501 National Ave., San Diego, CA 92113 619.595.3086 fax 619.595.3083
Luis Cesena 595-7037 Taxi Cab - Regulatory Analyst
San Diego National Bank (now US Bank... taken over 10/30/09)
619-233-1234
Search warrants: San Diego National Bank, Attn: Operations Support/Custodian of Records
1420 Kettner Blvd., San Diego, CA 92101
San Diego Police Department
1401 Broadway, San Diego, CA 92101
Lab/Handwriting experts: Hugh Curfman 619-531-2594 hcurfman@pd.sandiego.gov
Randy Gibson 619-531-2624
Narcotics Vault (test results) 619/531-2608
San Diego Regional Fraud Task Force (at USSS)
550 West C St. #660, San Diego, CA 92010 619-557-5920 fax 619-557-6658
San Diego Zoo
PO Box 120551, San Diego, CA 92112-0551
Cesar Ruiz – Security Operations Manager 619-231-1515 x4202 cruiz@sandiegozoo.org
Sandicor, Inc.
5414 Oberlin Drive, Suite 150, San Diego, California (Has MLS listings)
SW: Address to CEP Ray Ewing. Will accept by mail, fax or in person
Santa Ana Police Department
Economic Crimes Unit, 60 Civic Center Plaza Santa Ana, CA 92702
Det. Anthony Nguyen 714.245.8417 fax 714.245.8562 anguyen2@santa-ana.org
Santa Clara Police Department
Det. Tom Leipelt 408-615-4819 TLeipelt@santaclaraca.gov
Santa Clara Sheriff’s Office
Sgt. Deborah Johnson, Investigative Services West Valley Division
SCAN 800/262-7771
Schools First Federal Credit Union
Donald Fox, Senior Investigator dfox@schoolsfirstfcu.org 714.258.4000 X8410 714.258.4229 Fax
Sears
Sears National Bank, P.O. Box 2050, Tempe, AZ 85280
Fraud Warning Hotline: 800-335 1517
Sears.com – Internet Fraud: Rhonda Olney – 515 440-5428
Handles internet (only) for Sears and K Mart
Sears MasterCard - see Citigroup – Tony Perez
Seacoast Commerce Bank
678 3rd Avenue, Suite 101, Chula Vista, CA 91910 619-476-7776
****Uncooperative: call Paul Libassi 619-531-4349 for info before getting warrant.
Section 8 Housing – See City and County Housing Departments
Security Directors - San Diego County Hotel-Motel Association
Sempra Energy (SDG&E)
Corporate Security, 101 Ash St., HQ03D, San Diego, CA 92101
Steven Hancock, 619-696-1866
Mark S. Meyer, Manager 619-696-2713 MMeyer@sempra.com
Pete Acevedo 619-696-2131 pacevedo@sempra.com
Search warrants/subs: Sempra Energy, Attn: Sarah Ball or Sharmaine Hamilton
101 Ash St., HQ11, San Diego, CA 92101 619-699-5021 will accept by fax: 619-696-4838
Shell Oil Company
Credit cards – see Citigroup – Tony Perez
Signature Group Holdings
Attn: Subpoena Compliance Department/Deborah Gershown
175 N. Riverview Drive, Anaheim Hills, CA 92808 714- 283-6500 (www.fremontgeneral.com)
Formerly Fremont Investment & Loan/Fremont General Corp.
Southern Bell Corporation
Court Order Bureau, 500 E. 18
th
#1302, Kansas City, MO 64106 800-813-6442
Southern CA Edison
Jim Robertson 626-633-3165
Legal Department: Fax S/W‘s to (626) 302-6988
Southern California Multiple Listing Service (SoCalMLS)
101 E. Lincoln Ave., Anaheim, CA 92805 (714) 517-2600
SW: Mail attn: CEO Russ Bergeron 714-517-2626
Southland Title of San Diego
dba: Lawyer‘s Title as a division of Fidelity National Title Insurance Company
(see Fidelity for custodian of records)
Southwest Airlines
2702 Love Field Drive, Dallas,TX 75235
Vance Toller, Director of Security 214/792-7782 fax: 214/792-4151
Corporate Security, P.O. Box 36611, Dallas, TX 75235
Attn: Lisa Stewart 214-792-4223 Fax: 214-792-4842
Subpoenas/SW for customer information: Mark Wolston 214-792-4252 fax 214-792-6200
Southwest Riverside County Association of REALTORS
41831 McAlby Court, Suite C, Murrieta, CA 92562 951- 894-2571 fax: 951- 894-2572
Spiegel
3500 Lacey Road, Downers Grove, IL 60515
Jim Mullany 630/769-3021 fax 630/769-2023
Sprint
Law enforcement lines 800/877-7330 or 877/324-1925
Custodian of Records: Attn: Melanie Hall
Sprint Subpoena Compliance, MS KSOPHM0216-2B700, 6480 Sprint Pkwy, Overland Park, KS 66251
Ph: 913-315-0660 Will accept via fax: 816-600-3111
Good contacts for general questions:
John Schuepbach 913-315-7683
Cheryln Renner, Director Fraud Mgmt 913-307-3009
St. Paul Travelers Insurance
21688 Gateway Center Dr., Diamond Bar, CA 91765
Inv. John G. Garcia 909-612-3342 fax 909-612-3349
Inv. Michael Cuellar 909-612-3347
Starbucks
HQ: 2401 Utah Avenue South, P.O. Box 34067, Seattle, WA 98134
800-782-7282 (Starbucks Card)
800-235-2883 (Retail Customer)
800-334-5553 (Warranty)
Contact person to request surveillance video and other issues
State Compensation Insurance Fund (SCIF)
10105 Pacific Hieghts Blvd., San Diego, CA 92121
Send demand letters to: State Compensation Insurance Fund, San Diego District Office Fraud Unit
Attn: Nichelle Epps, P.O. Box 85531, San Diego, CA 92186-5531
Nichelle Epps 858-552-7370 fax: 858-334-7707
Kathy Lowe (Sr. Auditor) 858-552-3358 fax: 858-334-7707
State Farm Insurance
Special Investigations Unit (Auto): Investigator Alison Nguyen 949-553-5898
Workers‘ Comp: Section Mgr. Steve White, 900 Old River Rd., Bakersfield, CA 707-588-6652
State Farm Bank and Insurance
637 Wyckoff Ave. #326 Wyckoff, NJ
Gerald A. Justin, Analyst, Investigator 734-523-2652 jerry.justin.g4u4@statefarm.com
Stater Bros Corporation
Todd Fernandez (Corporate Security) 909-733-5148
Stearns Lending, Inc.
Victoria (Legal Department) 714-513-7273 fax 714 -513-7274
Send search warrants to: Stearns Lending Inc., Legal Department
4 Hutton Centre Drive, #500, Santa Ana, CA 92707
Sunrise Bank of San Diego
4445 Eastgate Mall, Suite 110, San Diego, CA 92121
Carla Kraft, VP/Operations Officer 858-625-9050 fax 858-625-8844
SunTrust Bank
Inv. Mark Koenigsburg, 14401 Sweitzer Ln., Laurel, MD 20707 301-497-3336 fax: 301-497-3832
Subs: SunTrust Banks, Inc., Attn: Subpoena Services, P.O. Box 620577, Orlando, FL 32862-0577
877-220-9402
Sycuan Casino
5469 Casino Way, El Cajon, CA 92019
Bill Burnerman 619-445-6002 x1416
Ed Magdaleno 619-659-3336
Sycuan Gaming Commission 619-445-8932 x1102
Player History: Erin Miller 619-445-6002 x1171
Gaming: Ed Cervantes 619-659-3328
Tapes (to enhance/clear up cassette recordings):
Shoreline Audio: Gary Zucuto 310-394-4932 fax: 310-458-7802
Target – Fraud Investigations
Adriana Rivas 714-420-6332
Target.com (see Amazon.com)
LE contact: 206-266-1722
Target Financial Services
3701 Wayzata Blvd, Mailstop 8CB, Minneapolis, MN 55416-3400
Law Enforcement: 800-480-8236 x75585
TD Waterhouse
Search warrants: Attn: Ryan Fitzpatrick, 100 Wall St., 20
th
Floor, NY, NY 10005
Phone: 212-806-3627 Fax: 212-785-7370
San Diego Fraud Investigator: Ken Skolnick 858-458-8021
Telecheck
800/533-1017 303/752-5200 x3831
800/283-4567 x5286 713/403-6789 (Debt assistance)
Telecheck Corporate Security - Toni Sirles, Sr. Fraud Investigator 713-331-6476 cell: 281-682-6132
toni.sirles@telecheck.com
Telephone Numbers:
The SEARCH Group in Sacramento is the current host of the Internet Service Provider (ISP) and cellular/landline
phone carrier contact list. This list, which is maintained for law enforcement use and is usually current, contains the legal
contacts for most ISP‘s and cell phone / landline carriers in the nation. There is often other information associated with each
contact, such as after hours procedures, procedures for different legal processes, etc.
The direct link to the list is http://www.search.org/programs/hightech/isp/. If you visit the SEARCH home page
first, just look in the right panel for the ISP List. The list is alphabetical, and updates on old information are made with the
instructions posted on the list page. If you do find outdated information, please email SEARCH with any updates so that the
next investigator has current info.
As always, before serving subpoenas, court orders or search warrants on the ISP/carrier in question, the
investigator/DDA/paralegal should contact the entity to verify that the IP number, email address, website, or telephone
number still belongs to them. Numbers are ported to other carriers and organizations frequently, so you may save yourself an
extra search warrant or two with a phone call or email.
See NewStar/NPAC (Number Portability Administration Center)
Also: http://www.nationalpooling.com - find where numbers are assigned after customer changes services
http://fonefinder.net - find phone companies assigned to numbers
http://www.fcc.gov/wcb/iatd/locator html - FCC website for phone company addresses
North American Numbering Plan Administration
http://www.nanpa.com/nas/public/assigned_code_query_display.do?method=displayAssignedCodeQueryData
National pooling access to get company servicing a cell number: 571-434-5781 code 13781609
Toll-free numbers: Call Verizon 800-483-0722 to ask them to search their directory to determine which company
owns/provides service for 800 numbers
Temecula Valley Bank
Closed by FDIC – Contact First-Citizens Bank & Trust Company, Raleigh, NC
Previous sw contact:
O.S.S. Department, Attn: Teresa Peters, 27710 Jefferson Ave., Ste. A-100, Temecula, CA 92593
Tennessee Dept. of Safety
Records Section, 1150 Foster Ave., Nashville, TN 37210
TIB Bank of the Keys (Southern Florida)
Pam Andrews - Loss Prevention Manager 305-248-4051
T-Mobile
Law Enforcement Relations Group 973-292-8911
Search Warrants:
Custodian of Records, 12920 SE 38th Street, Bellevue, WA 98006 (Fax SW: 973-292-8697)
Agent for Service of Process: CSC-Lawyers Incorporating Service
PO Box 526036, Sacramento, CA 95852-6036
Email .pdf format subpoenas to: LER@T-Mobile.com
Use your agency, office location, and your subpoena tracking number as Subject line.
3
rd
party handling prepaid phone payments:
SW: Vesta Corporation, 11950 SW Garden Place, Portland, OR 97223
Fax: 971-404-2644 Attn: Melissa Lester
General #: 503-790-2500
Thrift Savings Plan Service Office
P.O. Box 385021, Birmingham, Alabama 35238
Will accept sw issued out of state. Mail
Thrifty Car Rental http://www.carrentalsecurity.com
Time Warner Cable
Subpoena Compliance Team, 13820 Sunrise Valley Drive, Herndon, VA 20171
Tel: (703) 345-3422 Fax: 704-697-4911
Subpoena Instructions website: http://www.timewarnercable.com/corporate/subpoenacompliance html
Lorraine M. Gilmore, 290 Harbor Drive, Stamford, CT 06902 203-351-2069 Fax: 704-697-4565
Toll-free numbers:
Call Verizon 800-483-0722 to ask them to search their directory to determine which company owns/provides service
for 800 numbers
Torrey Pines Bank
9295 Farnham St; Suite #200, San Diego, CA 92123
Toyota/Lexus Financial Services
19001 S. Western Ave., Mail Drop #WF22 Torrance, CA 90509
Anthony G. Ko, Supervisor, Fraud Department 310-468-8382 anthony_ko@toyota.com
Toys R Us
District Loss Prevention Manager, 1110 W. Merrill Ave, Rialto CA 92376
Jeff Writer Desk 909-873-0155 x384 writerj@toysrus.com
Transit Systems Security
1260 Morena Blvd Suite #200, San Diego, CA 92110 619-595-4960
Video cameras are installed at some stations. Contact TSS for specific station information.
Video retained for 14 days unless TSS is called a can pull the video.
Transportation Security Agency
OPS Center 619-687-3188 fax: 619-230-7577
TransUnion
Fraud Victim Assistance Department, P.O. Box 6790, Fullerton, CA. 92834
Victim Hotline: 800-680-7289
Fraud Unit: Etha 714-738-3800 x6070
Search warrants: Rhea Brown, Custodian of Records, 555 W. Adams St., Chicago, IL 60661
312-985-3978 fax 312-985-2030 (Fax or mail but not both)
TU prefers you send them via email to: subpoenamail@transunion.com
Trash Collection
EDCO 619/287-7960 (Jose Hernandez)
Laidlaw 619/637-5661 or 486-2230
Waste Management/Coast 760/753-9412
Ray Serda 760/268-7154
Mashburn 619/744-2700 x115 (John Spangles)
Escondido Disposal 760/745-3203
Bill Thompson 760/740-5118
Pacific Waste Management 637-5653
San Diego… to determine collection days http://interapp1.sannet.gov/econtainer/control/searchaddressinfo
Travelers Cheques
American Express 800/525-7641 Citicorp 800/645-6556
Interpayment 800/221-2426 MasterCard 800/223-9920
Thomas Cook 800/223-7373 Visa 800/227-6811
Travelers Express
Rob Blum 800/328-5678 x3394
Travelers Insurance (St. Paul Travelers)
21688 Gateway Center Dr., Diamond Bar, CA 91765
John G. Garcia 909-612-3342 fax 909-612-3349
Michael Cuellar 909-612-3347
Travelocity
Fraud Unit 866-488-6333 fax: 210-258-2063
Tropical Financial Credit Union
3050 Corporate Way, Miramar, FL 33025
Tustin Police Department
G. Mayfield 714-573 3246 gmayfield@tustinca.org
21st Century Insurance Company
6301 Owensmouth Ave. Woodland Hills, CA 91367
Claims/SIU unit: Kathy Szalay 818-710-2321 Fax: 818-710-2390
U-Haul
Tony Walters 310/532-9432 x310 fax: 310/532-9503
April Williams-Woghiren 310/532-9434 x520
SD Regional Office: Peter Regan 619/464-6023
Union 76/Phillips Gas
Credit cards – see Citigroup – Tony Perez
Union Bank (formerly Union Bank of CA)
Risk Services 415-765-2815 (choice #2) or 714-985-2440 (option #1 – LEO line)
Warrants: Union Bank, N.A., attn: Legal Process Department (RC#81420/MB)
400 California St., 14th Floor, San Francisco, CA 94104 323- 278-4770 Fax: 415-765-2440
*serve warrant at local branch
April Coronado, Loss Prevention and Investigations, 1455 First Ave., San Diego, CA 92101
Steve Albee, VP, Information Technology Group, 8954 Rio San Diego Dr Ste 500, San Diego, CA 92108-1663
Union Planters Bank (now Regions Bank)
United Airlines
Norm Hoppe 847/700-5508 fax 630/238-8433
Search Warrants: WHQLD, 1200 East Algonquin Rd., Elk Grove Village, IL 60007
847-700-4000 Fax: 847-700-4683 Attn: Cheryl Spataro
United Bank
Investigations: Erica Fowler 703-653-8432
Subpoenas: United Bank, 14426 Albemarle Point Place, Chantilly, VA 20151
Jill Shifflett 703-653-8432 Fax: 703-449-1187
United Parcel Service (UPS)
7925 Ronson Road, San Diego,CA 92111
Security 858/967-7384
Inv. Nick Gerache 858-541-2319
Send search warrants/subs to: Corporations Service Company, PO Box 526036, Sacramento, CA. 95852
UCSD Police
Mailing address: 9500 Gilman Drive, Mail Code 0017, San Diego CA 92093-0017
Campus location: Campus Services Complex — Building B
Records 858-534-4361 Dispatch 858-534-4357
USA Federal Credit Union
9999 Willow Creek Rd., San Diego, CA 92131
Kim Vermilyea, Loss Prevention 858-831-8100 x1353 kvermilyea@usafed.org
Colleen Scruggs, Director of Card Services 858- 831-8100 x1202 fax 858-790-5346
Search Warrants: Attn: Emma Buncab, Supervisor of Records x1271 (drop off or mail)
USAA
800-531-8111 Ext. 37077 Fax: 1-888-666-9054
Fraud Investigations Law Enforcement Line 800-280-1129
Carlos R. Isarraras, Fraud & AML Investigator
USAA Federal Savings Bank
Frank Martinez 210-443-6925 800-531-8722 x36925
Subpoenas: USAA Federal Savings Bank, Attn: Bank Counsel
9800 Fredericksburg Road, San Antonio, TX 78288
US Airways
2345 Crystal Drive, Arlington, VA 22227 703- 872-7000 Fax: 703- 872-7979
Corporate Security, 799 Hanes Mall Blvd., Winston-Salem, NC 27103
Fraud Analyst Donna Williams 336-760-7744 donna_williams@usairways.com fax 336-760-7770
U.S. Bureau of Alcohol Tobacco & Firearms (also contact Metro Arson Strike Team)
San Diego Office 619-446-0700 http://www.atf.treas.gov/
Group I 858-966-1010
Group II 858-966-1020
Group III - Industry Operations 858-966-1030
U.S. Bureau of Immigration & Customs Enforcement (ICE)
INS Investigations Division, 880 Front St. #1234, San Diego, CA 92101
619/557-6011 fax 619/557-7758
SA David Whitacre (VCTF) 619/557-6011 x455
Parole & Warrants Unit, 720 E. San Ysidro Blvd., San Ysidro, CA 92173 619/662-7112
Communications 1-800-XSECTOR
Boat Information/Records: Howard Gayle 619-557-5170 x113
Customs Service
POE 619/428-7336
ICAT Supervisor 619/690-8920 (office) 800/264-7453 (pgr) 619/719-7354 (cell)
Watch Commander 619/690-4100
Surveillance Aircraft 619/522-6100 (Dial 0 for command)
Cybercrimes: 185 West F St. #600, San Diego, CA 92101 619-744-4627
Border Patrol
Enforcement Technology, 2411 Boswell Rd., Chula Vista, CA 91914
Dispatch 619-662-7321
BP Hold: 619-615-2520 or 2532
Outbound Operations Team
Supervisor Monica Williams 619-690-8887 monica.williams@cbp.dhs/gov
U.S. Bureau of Prisons
Prisoner Locator 202/307-3126 or http://bop.gov
Donna Pearcy, Intelligence Operations Officer
VCTF, 808 Union St., San Diego, CA 92101 619-557-6200 fax 619-235-4736 DPearcy@bop.gov
U.S. Coast Guard
Investigative Service, 2710 N. Harbor Dr., San Diego, CA 92101
http://www.st nmfs.noaa.gov/st1/CoastGuard/index html - Boat registration
U.S. Department of Defense - Defense Criminal Investigative Service
San Diego Resident Agency, 4542 Ruffner St., San Diego, CA 92111 858-569-1510 fax 858-569-6401
Julie Moyle, Sr. Financial Investigator, San Diego, CA 858-569-1497 Ext. 211
U.S. Department of Education – Office of Inspector General
One World Trade Center, Investigation Services, Ste. 2300, Long Beach, CA 90831
U.S. Department of Health & Human Services (Medicare)
SA Adrian Bubb 619-557-5810 x223
U.S. Department of Homeland Security (includes FEMA)
Office of Inspector General, Investigations Division, 701 B Street, Suite 560, San Diego, CA 92101
SA Sterling Scott 619- 235-2508 Fax: 619- 687-3144 sterling.scott@dhs.gov
U.S. Department of Housing and Urban Development
OIG, 611 West 6
th
St., Ste. 3700, Los Angeles, CA 90017
SA Herminia Neblina 213-534-2522
Local contact: Kathy Happer 858-694-4832
John Rodriguez 213-216-4094
U.S. Department of Justice – Asset Forfeiture & Money Laundering Section
1400 New York Ave., N.W., Bond Bldg., Rm 10100, Washington, D.C. 20530 202-514-1263
Deputy Chief (acting) and Special Counsel – Asset Forfeiture Program Management
Alice W. Dery: 202-514-1320
Agreement Certifications & Audits: For California: Razia Ahmad 202-305-4572
(For other states, see http://www.justice.gov/criminal/afmls/pdf/04-12-10aca-team-state.pdf)
AFMLS website that shows all the state and local agencies that are currently compliant:
http://www.justice.gov/criminal/afmls/agency-list/
Permissible Use Contact: Molly Brugge – 202-307-2096
Law Enforcement Training Questions: Stephanie Johnson 202-305-7494
Money Laundering inquiries/assistance: John Hyland 202-616-2264
Susan Smith 202-514-1434
Sr. Special Investigator Laurie Bender 202-307-1341 laurie.bender@usdoj.gov
U.S. Department of Labor - ESA Wage & Hour Division
San Diego District Office. 5675 Ruffin Rd., Ste. 320, San Diego, CA 92123 619-557-5606 fax 619-557-6375
U.S. Department of Veterans Affairs - OIG
San Diego Resident Agency
SA Rebeccalynn Staples 619-400-5472
SA Lisa Mantione 619-400-5326
U.S. Drug Enforcement Administration
San Diego Field Division, 4560 Viewridge Ave., San Diego, CA 92123 858-616-4100 fax 858-616-4326
Radio Room: 858-616-4042 (24 hour watch)
San Ysidro Resident Office: 619-671-4500
Carlsbad Resident Office: 760-268-5700
U.S. Fish & Wildlife Service
U.S. Food & Drug Administration- Office of Criminal Investigations
201 Avenida Fabricante, Ste. 200, San Clemente, CA 92672 949-366-4600 fax 949-366-4627
LA Field Office: SA Deborah Raboin 949-366-4611
U.S. Internal Revenue Service - Criminal Investigations Division
880 Front St., Rm. 3237, San Diego, CA 92101 619-615-9001 fax: 619-615-3710
U.S. Marshal’s Service
U.S. Courthouse, 940 Front St., Rm. LL B-71, San Diego, CA 92189 619-557-6620
San Diego Regional Fugitive Task Force, 101 W Broadway, Ste. 450, San Diego, CA 9210
Prisoner Services: USMS SA Cathy Carson 619-557-6620
Wade Gregg 619- 778-6891
U.S. NCIS
32nd St. Naval Station 619-556-1364 Duty pager: 619-580-3095
SA Spinks 619/556-2132
Miramar 858-577-4355 Duty pager: 760-430-6206
Camp Pendleton 760-725-5150 Duty pager: 760-430-6206
To coordinate prosecution of USN personnel:
Region Legal Service Office Southwest, 3395 Sturtevant Street, Suite 9, San Diego, CA 92136
CO: Capt. Kirk A. Foster, JAGC, USN Office: 619-556-5052 CDO Mobile: 619-851-5129
Fax: 619-556-1674 kirk.foster@navy mil
Executive Officer: Andrew Henderson, JAGC, USN Office: 619-556-1719
Drew.Henderson@navy mil
Assistance in locating records/service members, etc:
LCDR Brian Ellis, JAGC, USN, Command Services Department Head
Region Legal Service Office Southwest Office: (619) 556-6318 [email protected]
U.S. Office of Foreign Asset Control:
U.S. Department of the Treasury, 2nd Floor Annex, 1500 Pennsylvania Ave., N.W., Washington, D.C. 20220
Chief Counsel‘s Office 202-622-1654
U.S. Postal Inspection Service
815 E St., Floor 2, P.O. Box 122110, San Diego, CA 92112-2110 Fax 619- 531-8201
Address checks: Fax directly to PO in question using agency letterhead unless joint investigation with USPIS.
24 hr hot line 877-876-2455
Melisa Llosa 619-531-8202 MLlosa@uspis.gov (T/L Mail Theft)
Richard Tanael 619-531-8222 (T/L Prohibited Mailings, Narcotics)
Antonio Villarreal 858-674-0684 Avillarreal@uspis.gov (Prohibited Mailings, Narcotics)
Victor Figureroa 858-674-0050 (Workers‘ Comp Fraud)
Jody Kowahl Jakow[email protected] (T/L Fraud and Revenue Protection)
Postal Records – Postal Police Ph: 702-737-6310 Fax: 702-796-8193
Handles records for CA & Nevada region
U.S. Probation & Parole Office
101 W. Broadway, Ste. 700, San Diego, CA 92101-7991 619-557-5510/6650 fax 619-557-6138
Chula Vista Office: (Investigation Unit & Supervision Unit covering East County and Southbay)
303 H Street, Suite 500 Chula Vista, CA 91910-5501 619-409-5100 fax 619-422-4669
Vista Office: (Supervision Unit covering North County)
495 La Tortuga Drive, Suite 200, Vista, CA 92081-4321 760-806-9353 fax 619-806-9359
El Centro Office: (Supervision Unit covering Imperial Valley)
2003 W. Adams Ave, Suite 110, El Centro, CA 92243 760-352-2138 fax 619-352-3897
U.S. Secret Service
550 West C St. #660, San Diego, CA 92101 619-557-5640 or 557-5642 fax 557-6658
U.S. Social Security Administration-OIG
750 B St., Suite 1730, San Diego, CA 92101 619-234-0794 Fax: 619-234-0716
SSN information: Fax letter for assistance on agency letterhead with reason, case #, etc.
For info on cases where SS did not generate the case:
Center for Program Support - San Francisco Region
Bill Zuroff - RSI Team (510) 970-8101 FAX LE Request (510) 970-8248
District Manager, Kearny Mesa -D41, 8505 Aero Dr., San Diego, CA 92123
Erika Lawrence (858) 560-9710
Staff Assistant - San Diego District Office 954 - Nick Pilcher 619-557-5253 Ext. 240
U.S. State Department - Diplomatic Security Service
555 W. Beech Suite 222, San Diego, CA 92101 619/557-6194/95 fax 619/557-5919
Bruce Palombo PalomboB@state.gov
Scott Campbell, Resident Agent-in-Charge, San Diego Resident Office CampbellGS@state.gov
Antone Spanbauer - Analyst 619-557-6194 spanbaueraj@state.gov
http://travel.state.gov/passport/ppi/info/info_870.html
Los Angles: Duty 202-663-2465
P.A. 202-647-6575
U.S. Department of the Treasury
Bureau of Savings Bonds 304-480- 7711 fax 304- 480- 6618
Treasury Bill Reclamation Program 202- 874-7770 (has info on check fraud involving U.S. Treasury checks)
U.S. Department of Veterans Affairs
San Diego Office:
Rebeccalynn L. Staples 619/400-5472 cell: 619/208-5147
Lisa Mantione 619/400-5326 cell: 619/892-0757
US Bank
Julia Flores 858-974-7776
Financial Investigator Hotline 800-685-5515
Oregon 888/436-7675
Fargo, SD 800/220-0985
Fraud Supervisor Russ Siess 702-386-2169
John Palmer, Investigator, Corporate Security, U.S. Bank, LM-CA-NBS1, 4100 Newport Place Suite 110
Newport Beach, CA 92660 949-798-4445 fax: 949-798-4254 [email protected]m
Terry Gerling 888-436-7625
Search warrants/subpoenas: (Hand serve at branch or mail to main office)
US Bank, N.A. -Legal Department/Subpoena Processing, BC-MN-H21P
800 Nicollet Mall, 21
st
Floor, Minneapolis, MN 55402 612-303-7896 (will not accept by fax)
USE Credit Union
10120 Pacific Heights Blvd., San Diego, CA 92121 (858) 795-6100
Brandi Farris, Manager, Central Operations 858-795-6192 Fax: 858-795-6017
Felicia Boucher-Gogol, Vice President, Operations 858-795-6123 fax 858-554-1291
Ventura County District Attorney's Office
Verizon Communications Corporation
Investigator: Doug Duckson 714-841-2459
Hard lines: 800-483-0722
Search Warrants: Verizon Communications Corporation, Attn: Legal Compliance
P.O. Box 1001, MC-TXDO1613, San Angelo, TX 76902-1001
Fax subpoenas or search warrants: 325-949-6916 888-667-0028
*CA address for warrants: CT Corporation System, 818 West 7th St., Los Angeles, CA 90017
Cell phones: 800-451-5242 (#3)
Cellco Partnership, dba: Verizon Wireless, 180 Washington Valley Road, Bedminster, NJ 07921
Supervisors: Bernie Newman 908-306-7787
Joseph Newman 908-306-7788
Court orders & SW for location and content: Fax: 888-667-0026
Subpoenas: fax 888-667-0028
Orders for Electronic surveillance: 908-306-7487
Exigent Cases Fax: 908-306-7501
Supervisors - Court Orders/Exigent: Mark Denton 908-306-7785
John Profaca 908-306-7789
*CA address for warrants: CSC – Lawyers Incorporating Service
2730 Gateway Oaks Drive, Suite 100, Sacramento, CA 95833
Law Enforcement Resource Team: Associate Director: Debra Ennis 908-306-7790
Director : Kimberly Brown 908-306-7899
CALEA: Sr. Analyst: Brian Marcus 908-306-7548
Manager: Susan Connelly 908-306-7786
Victoria Secrets- Fraud
4 Limited Parkway, Reynoldsburg, OH 43068 (614)577-7000
Viejas Casino
5000 Willows Rd., Alpine, CA 91901
Kathy Medina (accounting) 619/659-1752 fax 619/659-1907
Jerry McCauley (security) 619/659-1803
Vineyard Bank (now California Bank & Trust)
VISA
For issuing bank information:
Fax 410-998-8346, Attn: Visa USA Law Enforcement Dept. (Ph: 800-428-1858)
Include the credit card number(s); your fax number; a deadline for them to respond to your request (i.e. "a
response by xx/xx/xx would be appreciated'). First 6 digits identifies the issuing bank.
Gloria Cardenas, P.O. Box 8066, San Francisco, CA 94128 415/432-3657
Travelers Cheques 800/221-2426 after hrs 800/746-0736 1-800-227-6811
M. Terry Hutchinson, P.O. Box 8999, San Francisco, CA 94128 650/432-1196 fax 650/432-2945
Vons (see Safeway)
Vonage Phone Service
732-231-6705
To verify a phone # call: 732-377-3597 enter 1 + 10 digit phone # you want to verify
Search Warrant Address: 23 Main St., Holmdel, NJ 07733
Attention: Tramel Summner 732-202-5221 (SW fax)
Wachovia 888/647-3648 (part of Wells Fargo Bank but records will be separate for now)
Mortgages: 210-543-6222
SW processing 210-543-4042
Fraud Investigators: Ron Hobson, 15750 Alton Parkway, 3rd Fl., Irvine, CA 92618
626-919-6083 fax 949-754-7250 ronald hob[email protected]
Steve Brown 704-590-5557
Internal Investigations: Yvette Dominguez 626-919-6021
SW for bank accounts: Wachovia Bank, N.A., Legal Order Processing Department
P.O. Box 8667, Mail code #PA4292, Philadelphia, PA 19101-8667 215-973-4000
(Serve on local Wachovia branch. Will not accept by fax.)
Wal-Mart Financial Bank (See GE Money Bank)
Wal-Mart
San Diego District Loss Prevention - Bobby-Jo 858-571-6094 cell 619-964-5087
Washington Mutual Bank (now part of JP Morgan Chase)
Chase Procedures go into effect 06/30/09:
Chase Investigations Support: 888-282-5867
Chase Credit Card for Law Enforcement: 888-563-6586
Search Warrants – see Chase
Wells Fargo Bank
Southern California External Investigations, 1350 Fashion Valley Rd., San Diego, CA 92108 fax 619-688-0988
Physical Security - Jeri Wilkinson 619-688-2848 wilkinjr@wellsfargo.com
Internal Investigations - John Carroll 619-688-2847
Credit Card accounts: Deborah Eskridge 714-973-5387 or Patrese Knox 714-973-5363
Nevada: Tenelle Harris (702) 765-3457
Mortgage Loans: Jan Morrie - Fraud Investigator, 1050 Lakes Dr. #400, West Covina, CA 91790 626-919-6004
Search Warrants: Subpoena Processing Department (use branch address and serve on local branch – do not mail)
PO Box 29728, MAC #S3928-020, Phoenix, AZ 85038-9728 Fax: 480-724-5108
Mortgages:
Mortgage Loan Servicing thru American Servicing (WFB subsidiary) 877-222-7875
Info: Debra Kahn 240-586-8227
Send sw/sub for loan and escrow files to:
CSC Lawyers Incorporating Service, 2730 Gateway Oaks Drive, #100, Sacramento, CA 95833
West Bend Mutual Insurance Company
1900 S. 18th Avenue, West Bend, WI 53095
Western Union Financial Services
Wire Info: Louann Jezek 636-866-0735
Steve Dicks (720) 332-4741 (Money Order info only)
Fraud 800-354-0005, then 4, then 66150
SW: Western Union Financial Services, Attn: Custodian of Records, 20 Corporate Hills Dr., St Charles, MO 63301
Ph: 1-866-455-9007, option #3 fax: 888-447-2052 (include case #)
*Will except service by mail only – no fax
World Financial Network National Bank
3100 Easton Square Pl., Columbus, OH 43219 614-729-4000 Fax 614-755-3175
WFS Financial Inc.
Betty Ashley, Mail code CA6143, 23 Pasteur, Irvine, CA 92618 949-753-3017 fax 949-753-3085
WMC Mortgage Co. (WMC Direct)
3100 Thornton Ave., Burbank, CA 91504
Patricia A. Holland, Underwriting Manager 818-736-5287
World Savings Bank (changed to Wachovia Bank… now part of Wells Fargo)
Search warrants: Wachovia Bank, Attn: Tracy Henson, Records Management, Mail code T7408-016
4101 Wiseman Blvd., San Antonio, TX 78251 Ph: 210-543-3112
Mortgages: (will accept Wachovia Subs and SWs if the mortgage account is 8 digits i.e.0001234567,
Send via mail only for now, planning to accept at branch only starting late 2010)
Yahoo!, Inc.
Search warrants: Yahoo!, Inc., Custodian of Records - Legal Compliance Department
710 First Avenue, Sunnyvale, CA 94089 Ph: 408-349-3687 fax: 408-349-7941
Yellow Cab - San Diego (see San Diego Metropolitan Transit Board)
Akbar Majid, Operations Manager 619- 234-6161 x 408
YouTube
YouTube keeps copies of all videos placed on YouTube indefinitely. You need legal process to obtain copies
of it. You need the user ID that posted the video.
Law Enforcement 650-253-3425
Fax for legal service: 650-249-3429.
Zales
Jerry Ellis 214/763-1348 Phone and fax: 909/303-3366
Credit cards – see Citigroup – Tony Perez
Zenith Insurance (The Zenith)
7676 Hazard Center Dr. #1200, San Diego, CA. 92108
Auditor Janine Thompson Cell: (619) 206-8258 Work: (619) 299-6252
290 Registration Task Force – San Diego County
Jim Ryan 619- 531-1543
Websites:
http://www.carrentalsecurity.com Current list of security contacts
http://www.ftc.gov/ (ID theft info and place for victims to report crimes)
http://www.fededirectory.frb.org/ (Look up bank routing numbers)
www finaid.org/scholarships/maildropsearch.phtml (Search mail drop addresses)
http://kepler.ss.ca.gov/list html (Find CA agent for service of process for out of state companies)
http://www.leginfo.ca.gov/ (Look up pending CA bills or search for CA code sections)
http://www.findlaw.com/ (Search other state and federal codes)
http://www.nw3c.org/ (National White Collar Crime Center)
http://www.cfcia.net - California Financial Crimes Investigators Assoc
http://www.iafci.org - Intl Assoc of Financial Crimes Investigators
http://www.jrsainfo.org - Justice Research & Statistics Association
http://www.ffiec.gov/nicpubweb/nicweb/nichome.aspx - Federal Reserve National Information Center
http://www.fincen.gov - Financial Crimes Enforcement Network
http://www.consumer.gov/idtheft - Site for victims to report ID Theft
http://www.gao.gov/special.pubs/soi.htm - Investigators Guide to Sources of Information
http://www.copseek.com - Law Enforcement Links
http://www.search.org/programs/hightech/isp/ - ISP contact list
http://www.mastercardonline.com - Identify Mastercard Bank Identification Numbers
http://registry.faa.gov/aircraftinquiry/defimg.asp - Aircraft license
http://www.merriampark.com/anatomycc.htm#major - Anatomy of Credit Card Numbers
http://www.st nmfs.noaa.gov/st1/CoastGuard/index html Boat Registration
http://www.drugs.com/pill_identification.html Identify meds/pills
http://www.healthline.com/pillfinder Identify meds/pills
http://www.quicktransportsolutions.com/carrier/california/losangeles.php
Tracks trucking companies in California, listed by city name. Has info on licenses, types of materials they haul,
insurance coverage, accident history, truck inspections, etc.
