1 Contents
2 GETTING STARTED .............................................................................................. 6
2.1 DESCRIPTION ...................................................................................................... 6
2.2 PC REQUIREMENTS ............................................................................................... 6
2.3 MACINTOSH REQUIREMENTS .................................................................................... 6
2.4 OTHER REQUIREMENTS .......................................................................................... 6
2.5 WHAT’S NEW IN 6.0 ............................................................................................. 6
2.6 6.0.0.75 .......................................................................................................... 7
2.7 INSTALLATION ..................................................................................................... 7
2.7.1 PC ..................................................................................................................... 7
2.7.2 MACINTOSH ....................................................................................................... 10
3 OPERATION .......................................................................................................11
3.1 LOGIN SCREEN ...................................................................................................11
3.2 MAIN SCREEN ....................................................................................................13
3.3 SETTINGS MENU .................................................................................................21
3.3.1 APPLICATION: .................................................................................................... 21
3.3.2 ALERTS: ............................................................................................................ 24
3.3.3 CALL HANDLING: ................................................................................................ 27
3.3.4 VOICEMAIL NOTIFICATIONS: .................................................................................. 29
3.3.5 SOFTPHONE: ...................................................................................................... 30
3.3.6 PLANTRONICS HEADSET SUPPORT ........................................................................... 32
3.4 BUDDIES SCREEN .................................................................................................33
3.4.1 BUDDY GROUPS .................................................................................................. 34
3.4.2 PRESENCE CHANGE ALERT: .................................................................................... 36
3.4.3 MY CONTACTS ................................................................................................... 39
3.5 RECENT ACTIVITIES SCREEN ...................................................................................40
3.5.1 CALL LOG ......................................................................................................... 41
3.6 DIAL SCREEN(MINIMIZED MODE) ..............................................................................43
3.6.1 DRAG AND DROP OPERATIONS ............................................................................... 46
3.6.2 BLIND TRANSFER ................................................................................................. 47
3.6.3 ATTENDED TRANSFER .......................................................................................... 47
3.6.4 AD HOC CONFERENCE .......................................................................................... 48
3.7 VOICEMAIL SCREEN ..............................................................................................48
3.7.1 VOICEMAIL GREETINGS ......................................................................................... 52
3.8 CONTACTS SCREEN .............................................................................................54