University Grants Commission
Bahadur Shah Zafar Marg
New Delhi-110002
Guidelines for
Multiple Entry and Exit in Academic Programmes
oered in Higher Education Institutions
University Grants Commission
Bahadur Shah Zafar Marg
New Delhi – 110002
Guidelines for
Multiple Entry and Exit in Academic Programmes
oered in Higher Education Institutions
2 | University Grants Commission
© University Grants Commission
July, 2021
Printed and Published by : Secretary, University Grants Commission,
Bahadur Shah Zafar Marg,
New Delhi- 110002
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Guidelines for Multiple Entry and Exit in Academic Programmes oered in Higher Education Institutions | 3
S. No. Particulars Page No.
Foreword 5
1 Introduction 6
2 Objectives 7
3 Academic Bank of Credits (ABC) 7
4 Massive Open Online Courses (MOOCs) 8
5 Admission Paths for Undergraduate Programme (First Degree) 8
6 Operational Details 9
7 Masters Programme 10
8 Synchronization of General Education with Skill and Vocational Education 12
9 Assessment 12
Acknowledgements 16
Table of Contents
4 | University Grants Commission
Guidelines for Multiple Entry and Exit in Academic Programmes oered in Higher Education Institutions | 5
Foreword
National Education Policy (NEP) 2020 seeks to reform the Higher Education
system by providing, among other things, exibility to students in terms of
choice of subjects to study and academic pathways. A creative combination of
disciplines for study with multiple entry and exit points is one very important
recommendation of NEP, 2020.
e multiple entry and exit points in the academic programmes oered at Higher
Education Institutions (HEIs) would remove rigid boundaries and create new
possibilities for students to choose and learn the subject(s) of their choice. In
addition, it will pave the way for seamless student mobility, between or within
degree-granting HEIs through a formal system of credit recognition, credit
accumulation, credit transfers, and credit redemption.
I am delighted to present Guidelines for Multiple Entry and Exit in Academic
Programmes oered in Higher Education Institutions. I hope HEIs will nd
it useful in implementing multiple entry and exit points in their academic
programmes and ensure that students will reap the benets of this initiative of
UGC.
I sincerely thank Prof. Avinash Chandra Pandey, Chairman of the Expert
Committee and the members in preparing these guidelines. I take this opportunity
to acknowledge the support and valuable cooperation of Prof. Rajnish Jain,
Secretary, UGC in bringing out the guidelines. e contributions of Dr N.
Gopukumar, Joint Secretary, UGC and Dr Diksha Rajput, Deputy Secretary, UGC
are also acknowledged.
Prof. D. P. Singh
Chairman
University Grants Commission
New Delhi
29
th
July, 2021
6 | University Grants Commission
Guidelines for Multiple Entry and Exit
in Academic Programmes oered in
Higher Education Institutions
1. Introduction
Flexible learning is important to choose ones academic pathway leading to the award of
certicate, diploma, and degree. ere are occasions when learners have to give up their education
mid-way for various reasons. e records of the clearance of credits for such incomplete academic
programmes remain unaccounted. Some contingency approaches are followed in a few Higher
Education Institutions (HEIs) by allowing the learner to settle for a lower level of certication.
Such rigid boundaries need to be removed to ensure zero-year-loss to students in the event of
exiting in between. It will reduce the drop-out rate, thus improving Gross Enrolment Ratio (GER),
which is one of the major objectives of the National Education Policy, (NEP), 2020. Flexible
learning also facilitates lifelong learning. ese objectives can be achieved on the principle of a
multiple entry and exit system along with the opportunity of learning from anywhere, anytime.
Highlighting the importance of exible learning, NEP, 2020 states that imaginative and exible
curricular structures will enable creative combinations of disciplines for study and would oer
multiple entry and exit points and thus, remove the currently prevalent rigid boundaries. ese
would create new possibilities for students to choose and learn the subject(s) of their choice, while
changing the HEI as per their preference, convenience, or necessity. In order to pave the way
for seamless student mobility, the NEP, 2020 envisages adjustments in the structure and lengths
of degree programmes and an Academic Bank of Credits (ABC) to ensure seamless student
mobility between or within degree-granting HEIs through a formal system of credit recognition,
credit accumulation, credit transfers, and credit redemption to promote distributed and exible
teaching-learning. e ABC is an academic service mechanism as a digital/virtual/online entity
established and managed by Ministry of Education (MoE)/UGC to facilitate students to become
its academic account holders. To take this forward, NEP, 2020 promotes rigorous research-based
specialization and opportunities for multidisciplinary work, including academia, government
and interdisciplinary thinking at the graduate, Master’s and doctoral level education in large
multidisciplinary universities. It also points out that, “Higher education qualications leading to
a degree/diploma/certicate shall be described by the National Higher Education Qualication
Framework (NHEQF) in terms of such learning outcomes.
e undergraduate degree should be of either a three- or four-year duration, with multiple entry
and exit options within this period, with appropriate certications. For example, a certicate
aer completing one year in a discipline or eld including vocational and professional areas; a
diploma aer two years of study; or a Bachelors degree aer a three-year programme. e four-
Guidelines for Multiple Entry and Exit in Academic Programmes oered in Higher Education Institutions | 7
year multidisciplinary Bachelors programme, however, is the preferred option since it allows the
opportunity to experience the full range of holistic and multidisciplinary education in addition
to a focus on major and minor subjects as per the student’s preference. e four-year programme
may also lead to a degree with Research, if the student completes a rigorous research project in
the major area(s) of study as specied by the HEI.
For the Master’s programmes, the HEI will have the exibility to oer dierent designs:
a) A two-year programme with the second year devoted entirely to research for those
who have completed the three-year Bachelor’s programme;
b) A one-year Masters programme for students who are completing a four-year
Bachelors programme with Research; and
c) An integrated ve-year Bachelor’s/Master’s programme with an option to exit
at the end of the third year with a Bachelors degree, with an entry to a Master’s
programme in another HEI.
2. Objectives
e guidelines of the proposed multiple entry and exit option will serve the following objectives:
• Removerigidboundariesandfacilitatenewpossibilitiesforlearners.
• CurtailthedropoutrateandimproveGER
• Oer creative combinations of disciplines of study that would enable multiple
entry and exit points.
• Oerexibilityincurriculumandnovelcourseoptionstostudentsinadditionto
discipline specic specializations.
• OerdierentdesignsoftheMaster’sprogramme.
• Enable credit accumulation and transfer along with provision of evaluation and
validation of non-formal and informal learning for the award of a degree and
encourage lifelong learning; and
• Facilitateencashingcreditsearnedwhenthelearnerresumeshis/herprogrammes
of study.
3. Academic Bank of Credits (ABC)
e Academic Bank of Credits (ABC), a national-level facility will promote the exibility
of the curriculum framework and interdisciplinary/multidisciplinary academic mobility of
students across the HEIs in the country with appropriate credit transfer mechanism. It shall
be a mechanism to facilitate the students to choose their own learning path to attain a Degree/
Diploma/Certicate, working on the principle of multiple entry and exit as well as anytime,
8 | University Grants Commission
anywhere, and any level of learning. ABC shall enable the integration of multiple disciplines
of higher learning leading to the desired learning outcomes including increased creativity,
innovation, higher order thinking skills and critical analysis. ABC shall provide signicant
autonomy to the students by providing an extensive choice of courses for a programme of study,
exibility in curriculum, novel and engaging course options across a number of higher education
disciplines/ institutions.
e multiple entry and exit options for students is facilitated at the undergraduate and Masters
levels. It would facilitate credit accumulation through the facility created by the ABC scheme in
the Academic Bank Account” opened for students across the country to transfer and consolidate
the credits earned by them by undergoing courses in any of the eligible HEIs. e ABC allows
for credit redemption through the process of commuting the accrued credits in the Academic
Bank Account maintained in the ABC for the purpose of fullling the credits requirements for
the award of certicate/diploma/degree by the authorized HEIs. Upon collecting a certicate,
diploma or degree, all the credits earned till then, in respect of that certicate, diploma or
degree, shall stand debited and deleted from the account concerned. HEIs oering programmes
with the multiple entry and exit system need to register in the ABC to enable acceptance of
multidisciplinary courses, credit transfer, and credit acceptance.
4. Massive Open Online Courses (MOOCs)
Study Webs of Active Learning for Young Aspiring Minds (SWAYAM: www.swayam.gov.in) is
Indias national Massive Open Online Course (MOOC) platform, designed to achieve the three
cardinal principles of Indias Education Policy: access, equity, and quality. e University Grants
Commission (Credit Framework for Online Learning Courses through Study Webs of Active
Learning for Young Aspiring Minds) Regulations, 2021 have been notied in the Gazette of
India, which now facilitates an institution to allow up to 40 per cent of the total courses being
oered in a particular programme in a semester through the online learning courses oered
through the SWAYAM platform. Universities with approval of the competent authority may adopt
SWAYAM Courses for the benet of the students. A student will have the option to earn credit
by completing quality-assured MOOC programmes oered on the SWAYAM portal or any other
online educational platform approved by the UGC/regulatory body from time to time.
5. Admission Paths for Undergraduate Programme (First Degree)
• Students who have successfully completed Grade 12 School Leaving Certicate
shall be eligible for admission to a rst degree programme.
• e admission shall be made on merit on the basis of criteria notied by the
university, keeping in view the guidelines/norms in this regard issued by the UGC
and other statutory bodies concerned and taking into account the reservation
policy issued by the government concerned from time to time.
Guidelines for Multiple Entry and Exit in Academic Programmes oered in Higher Education Institutions | 9
Student enrolment shall be in accordance with the academic and physical facilities
available keeping in mind the norms regarding the student-teacher ratio, the
teaching-non-teaching sta ratio, laboratory, library, teaching-learning tools.
• e in-take capacity shall be determined at least three months in advance by
the university/institution through its academic bodies in accordance with the
guidelines/norms in this regard issued by the UGC and other statutory bodies
concerned so that the same could be suitably incorporated in the admission
brochure for the information of all concerned and uploaded on the institutional
website.
• Depending upon the academic and physical facilities available, the HEIs may
earmark seats for lateral entrants to the second year/third year/fourth year of a
rst-degree programme, if the student has either (a) successfully completed the
rst year/second year/third year of the same programme in any institution, or (b)
already successfully completed a rst degree programme and is desirous of and
academically capable of pursuing another rst degree programme in an allied
subject.
6. Operational Details
To enable multiple entry and exit points in the academic programmes, qualications such as
certicate, diploma, degree are organized in a series of levels in an ascending order from level 5
to level 10. Level 5 represents certicate and level 10 represents research degree (Table 1). e
four year undergraduate programme may comprise courses under many categories. Some of these
include:
• disciplinary/interdisciplinarymajor(40-56credits)
• disciplinary/interdisciplinaryminor(20-28credits)
• vocationalstudies(12-18credits)
• eldprojects/internship/apprenticeship/communityengagement andservice (24-
32 credits).
Qualication Type and Credit Requirements are given in Table. 1. e entry and exit options for
students, who enter the undergraduate programme, are as follows:
1st Year
Entry 1: e entry requirement for Level 5 is Secondary School Leaving Certicate obtained aer
the successful completion of Grade 12. A programme of study leading to entry into the rst year
of the Bachelors degree is open to those who have met the entrance requirements, including
specied levels of attainment at the secondary level of education specied in the programme
admission regulations. Admission to the Bachelor degree programme of study is based on the
10 | University Grants Commission
evaluation of documentary evidence (including the academic record) of the applicants ability to
undertake and complete a Bachelors degree programme.
Exit 1: A certicate will be awarded when a student exits at the end of year 1 (Level 5). e
rst year of the undergraduate programme builds on the secondary education and requires
36-40 credits during the rst year of the undergraduate programme for qualifying for an
undergraduate certicate.
2nd Year
Entry 2. e entry requirement for Level 6 is a certicate obtained aer completing the rst
year (two semesters) of the undergraduate programme. A programme of study leading to the
second year of the Bachelors degree is open to those who have met the entrance requirements,
including specied levels of attainment, in the programme admission regulations. Admission to a
programme of study is based on the evaluation of documentary evidence (including the academic
record) of the applicant’s ability to undertake and complete a Bachelor’s degree programme.
Exit 2: At the end of the 2nd year, if a student exits, a diploma shall be awarded (Level 6). A
diploma requires 72-80 credits from levels 5 to 6, with 36-40 credits at level 6.
3rd Year
Entry 3. e entry requirement for Level 7 is a diploma obtained aer completing two years (four
semesters) of the undergraduate programme. A programme of study leading to the Bachelor’s
degree is open to those who have met the entrance requirements, including specied levels
of attainment, in the programme admission regulations. Admission to a programme of study
is based on the evaluation of documentary evidence (including the academic record) of the
applicants ability to undertake and complete a Bachelors degree programme.
Exit 3: On successful completion of three years, the relevant degree shall be awarded (Level 7). A
Bachelors degree requires 108-120 credits from levels 5 to 7, with 36-40 credits at level 5, 36-40
credits at level 6, and 36-40 credits at level 7.
4th Year
Entry 4. An individual seeking admission to a Bachelors degree (Honours/Research) (Level
8) in a specified field of learning would normally have completed all requirements of the
relevant three-year bachelor degree (Level 7). After completing the requirements of a three-
year Bachelors degree, candidates who meet a minimum CGPA of 7.5 shall be allowed to
continue studies in the fourth year of the undergraduate programme to pursue and complete
the Bachelors degree with Research.
Exit 4: On the successful completion of the fourth year, a student shall be awarded a degree
(Honours/Research). A Bachelors degree (Honours/Research) requires a total of 144-160 credits
from levels 5 to 8, with 36-40 credits at level 5, 36-40 credits at level 6, and 36-40 credits at level 7,
and 36-40 credits at level 8.
Guidelines for Multiple Entry and Exit in Academic Programmes oered in Higher Education Institutions | 11
7. Masters Programme
Admission paths for the postgraduate programme:
• Studentsshallbeadmittedtoatwo-yearprogrammewiththesecondyeardevoted
entirely to research for those who have completed the three-year Bachelors
programme
• Students completing a four-year Bachelors programme with Honours/Research,
may be admitted to a one-year Master’s programme
• eremaybeanintegratedve-yearBachelor’s/Mastersprogramme.
Entry 5: e entry requirement for Level 9 is
• ABachelorsDegree (Honours/Research)fortheone-year/two-semesterMasters
degree programme.
• ABachelorsDegreeforthetwo-year/four-semesterMastersdegreeprogramme.
• A Bachelors Degree for the one-year/two-semester Post-Graduate Diploma
programme.
A programme of study leading to the Masters degree and Post-Graduate Diploma is open to
those who have met the entrance requirements, including specied levels of attainment, in the
programme admission regulations. Admission to a programme of study is based on the evaluation
of documentary evidence (including the academic record) of the applicants ability to undertake
postgraduate study in a specialist eld of enquiry.
Exit 5: For postgraduate programmes, there shall only be one exit point for those who join the
two-year Master’s programme, that is, at the end of the rst year of the Master’s programme.
Students who exit aer the rst year shall be awarded the Post-Graduate Diploma.
Credit Requirements
• A one-year/two-semester Masters degree programme builds on a Bachelor’s
degree with Honours/Research and requires 36-40 credits for individuals who have
completed a Bachelor’s degree with Honours/Research.
• e two-year/four-semester Master’s degree programme builds on a Bachelor’s
degree and requires a total of 72-80 credits from both years of the programme,
with 36-40 credits in the rst year and 36-40 credits in the second year of the
programme at level 9.
• A one-year/two-semester Post-Graduate Diploma programme builds on a
Bachelors degree and requires 36-40 credits for individuals who have completed a
Bachelors degree.
A student will be allowed to enter/re-enter only at the odd semester and can only exit aer the
12 | University Grants Commission
even semester. Re-entry at various levels as lateral entrants in academic programmes should be
based on the earned credits and prociency test records.
e validity of credits earned will be to a maximum period of seven years or as specied by the
ABC. e procedure for depositing credits earned, its shelf life, redemption of credits, would be as
per UGC (Establishment and Operationalization of Academic Bank of Credits (ABC) scheme in
Higher Education) Regulations, 2021.
Table-I
Qualication Type and Credit Requirements
Levels Qualication title Credit requirements
Level 5 Undergraduate Certicate (in the eld of learning/discipline)
for those who exit aer the rst year (two semesters) of the
undergraduate programme. (Programme duration: rst year
or two semesters of the undergraduate programme)
36–40
Level 6 Undergraduate Diploma (in the eld of learning/discipline)
for those who exit aer two years (four semesters) of the
undergraduate programme (Programme duration: First two
years or four semesters of the undergraduate programme)
72–80
Level 7 Bachelor Degree (Programme duration: ree years or six
semesters).
108–120
Level 8 Bachelor Degree (Honours/Research) (Programme duration:
Four years or eight semesters).
144–160
Level 8 Post-Graduate Diploma for those who exit aer the successful
completion of the rst year or two semesters of the two-year
Masters degree programme). (Programme duration: One year
or two semesters)
36–40
Level 9 Masters Degree (Programme duration: Two years or four
semesters aer obtaining a Bachelor’s degree).
72–80
Level 9 Masters Degree (Programme duration: One year or two
semesters aer obtaining a four-year Bachelors Degree
(Honours/Research).
36–40
Level 10 Doctoral Degree Minimum prescribed
credits for course
work and a thesis
with published work
Guidelines for Multiple Entry and Exit in Academic Programmes oered in Higher Education Institutions | 13
8. Synchronization of General Education with Skill and Vocational Education
A framework of possible pathways synchronizing general education with vocational and skill
education is given in the Annexure-I.
9. Assessment
• eassessmentshouldbe onthe basisoflearningoutcomesforseamlesslateral
mobility across the academic programmes in dierent HEIs.
• egeneraleducationcomponentwillbeassessedbytheHEIconcernedasperthe
prevailing standards and procedures.
• e Skill component ofthe coursewill be generallyassessed bythe respective
Sector Skill Councils (SSC). In case, there is no SSC for a specic trade, the
assessment may be done by an allied Sector Council or the Industry partner or
a recognized Skill University. Further, if the SSC in the concerned/relevant trade
has no approved Qualication Pack/set of competencies, which can be mapped
progressively or due to any other reason the SSC expresses its inability to conduct
the assessment or cannot conduct the skill assessment in stipulated time frames
as per an academic calendar, the institutions may conduct the skill assessment
through a Skill Assessment Board by Certied Assessors as per the provisions
enumerated in MoE Skill Assessment Matrix for Vocational Advancement of
Youth (SAMVAY). e Skill Assessment Board may have the Vice-Chancellor/
Principal/Director/Nodal Ocer/Coordinator of the programme/Centre,
representatives of the partner industry(s), one nominee of the Controller of
Examination or his/her nominee of the university/autonomous college and at
least one external expert.
• Onecreditmeansthestandardmethodologyofcalculatingonehouroftheoryor
one hour of tutorial or two hours of laboratory work, per week for a duration of a
semester (13-15 weeks) resulting in the award of one credit; which is awarded by a
higher educational institution on which these regulations apply; and, Creditsfor
internship shall be one credit per one week of internship, subject to a maximum of
six credits.
14 | University Grants Commission
Annexure-I
Synchronization of General Education with
Skill and Vocational Education
• e dierent levels of qualications in a given education and training system should
be quality assured and embrace dierent pathways of learning, including experiential
learning. e new higher education system tends to be inclusive of all tertiary education
and training sectors and learning pathways (for example, Technical Vocational Education
and Training and higher education institutions, and cover public and private institutions)
based on robust quality assurance that enhances credibility and builds trust in learning
outcomes achieved at dierent levels of the qualications framework. It also includes
dierent modes of learning, including formal, non-formal, and informal learning so
that the outcomes are comparable, recognizable, and transferable, and thus contribute to
lifelong learning. Accreditation of Prior Experiential Learning is one example of how the
exible learning pathways are integrated in higher education.
• Recognition of prior learning and the integration of skills and competencies earned
by learner in the past or in parallel, as credits into a formal certication of academic
qualication: Whether studying at home or abroad, online or oine, lifelong learning is
essential to ensure peace and stability. is consideration is also at the core of Sustainable
Development Goal 4, known as the SDG4-Education 2030 agenda. is shared vision lays
out a universal and transformative aspiration whereby innovative solutions must be part of
an integrated agenda; which is to say all 17 SDGs are essential to create lasting change.
• eNationalSkillsQualicationsFramework(NSQF)willbedetailedfurtherforeach
discipline vocation and profession for syncing it with General Education. Further, Indian
standards will be aligned with the International Standard Classication of Occupations
maintained by the International Labour Organization. is Framework will also provide
the basis for Recognition of Prior Learning. rough this, dropouts from the formal
system will be reintegrated by aligning their practical experience with the relevant level
of the Framework.
• e policy frameworkforskills development envisages that skilling will be integrated
with formal education by introducing vocational education classes from grade 9 of
secondary education onwards. In higher education, skilling will be integrated with
polytechnics oering NSQF-aligned vocational courses and bachelor degrees in
vocational studies. e concerns about the nations readiness to meet employersneeds
for workers with the science, technology, engineering, and mathematics skills that many
of today’s jobs across all sectors require, the framework opens up opportunities for all to
participate in and benet from advances in science and technology.
Guidelines for Multiple Entry and Exit in Academic Programmes oered in Higher Education Institutions | 15
Framework for Synchronization of General Education with Skill and Vocational Education
ASSESSMENT
FRAMEWORK
LEVEL
CREDITS
SKILLS
VOCATIONAL AND
TECHNICAL
ACCREDITATION OF
PRIOR EXPERIANTIAL
LEARNING
RE-ENTRY
ACADEMIC
SEMESTERS
EXIT OPTIONS
LEVELS BASED ON EXPECTED LEARNING OUTCOME
9 72–80
ALL QUALIFICATIONS ARE QUALITY ASSUREDas per the provisions
enumerated in MoE Skill Assessment Matrix for Vocational Advancement of
Youth (SAMVAY).
Master’s Degree. (Programme
duration: Two years or fourse-
mesters aer obtaining a
Bachelors degree).
Two-year
(four-
semester)
9 36–40 Master’s Degree. (Programme
duration: One year or two
semesters aer obtaining a
four-year Bachelors degree
—Honours/Research).
One-year
(two-
semester)
9 180–200 Integrated Bachelors - Mas-
ter’s Degree programmes
Five-year
(ten-
semester)
8 36–40 Post-Graduate Diploma for
those who exit aer successful
completion of the rst year or
two semesters of the two-year
Master’s degree programme.
(Programme duration: One
year or two semesters)
One-year
(two-
semester)
8 144–160 Bachelor’ Degree (Honours/
Research). (Programme
duration: Four years or eight
semesters).
Four-year
(eight-
semesters)
7 108–120 Bachelor’ Degree (Pro-
gramme duration: ree years
or six semesters).
ree-year
(six-
semesters)
6 72 – 80
DIPLOMA
DIPLOMA
Undergraduate Diploma (in
the eld of learning/disci-
pline) for those who exit aer
the rst two years (fourse-
mesters) of undergraduate
programme (Programme
duration: First two years or
four semesters of the under-
graduate programme)
Two-year
(four-
semester)
5 36 – 40
SKILLS
CERTIFICATE(S)
V0CATIONAL &
TRAINING
CERTIFICATE
Undergraduate Certicate
(in the eld of learning/disci-
pline) for those who exit aer
the rst year (two semesters)
of undergraduate programme.
(Programme duration: First
year or two semesters of the
undergraduate programme)
One-year
(two-
semesters)
16 | University Grants Commission
Acknowledgements
A document on “Guidelines for Multiple Entry and Exit in Academic Programmes
oered in Higher Education Institutions has been prepared with the help of an
Expert Committee - Prof. Avinash C. Pandey (Chairman), Director, Inter-University
Accelerator Centre, New Delhi; Prof. V. K. Jain, Vice-Chancellor, Tezpur University,
Tezpur; Prof. P. Duraisamy, Former Vice-Chancellor, Madras University, Chennai;
Prof. Pankaj Arora, Central Institute of Education, University of Delhi, Delhi;
Prof. K. P. S. Unni, Former Registrar, JNU, New Delhi; Dr Renu Batra, Finance
Ocer, Jamia Milia Islamia, New Delhi and Former Addl. Secretary, UGC; Prof.
Karunesh Saxena, Director, FMS, M.L. University, Udaipur and Dr N. Gopukumar,
Joint Secretary, UGC (Co-ordinator). Dr. Diksha Rajput, Deputy Secretary, UGC;
Mrs. R. Indra, Section Ocer, UGC and Mr. Chetan Humane, Young Professional,
UGC also provided extensive support to the Committee.
UGC acknowledges and appreciates the eorts made by the Expert Committee in
preparing this document.
Prof Rajnish Jain
Secretary
University Grants Commission
New Delhi
29
th
July, 2021
University Grants Commission
Bahadur Shah Zafar Marg, New Delhi-110002
www.ugc.ac.in twitter@ugc_india