1 | TiVo Experience Quick Guide
THE BLUE STREAM FIBER
TV APP QUICK GUIDE
1 | TiVo Experience Quick Guide
AS A BLUE STREAM FIBER CUSTOMER, YOU CAN
ENJOY ACCESS OF THE BLUE STREAM FIBER TV
SERVICE ON ANDROID, APPLE, OR FIRE TV DEVICES.
THIS BOOKLET WILL WALK YOU THROUGH
DOWNLOADING THE BLUE STREAM FIBER
TV APP ON YOUR FIRE TV STICK AND APPLE
TV DEVICE ALONG WITH UNDERSTANDING
THE MOST COMMON FEATURES.
Take your TV service on the go or
use a compatible streaming device
in a spare room or bedroom.
The Blue Stream Fiber TV app
offers an incredible entertainment
experience with the ability to watch
live TV and On Demand plus set,
manage and watch recordings.
1 | TiVo Experience Quick Guide
Blue Stream Fiber | 2
WANT TO BE ABLE TO WATCH TV ANYWHERE?
NOW YOU ARE READY TO DOWNLOAD
THE BLUE STREAM FIBER TV APP.
4 Confirm the email address you provided is correct.
5 Check the inbox for the email address you provided. You will find an email message with your
watchTVEverywhere activation link. Click on the link to complete the registration process.
6You are done and can begin to enjoy watchTVEverywhere.
It is important that you keep your username and password confidential. Use of your credentials
by others will result in loss of watchTVEverywhere privileges.
For FAQs about WTVE and all of its features, please visit www.wtve.net/learnmore.php
We have you covered! Simply register for WTVE at WTVE.net and enjoy all of your favorite shows on the go. WTVE serves
as an authenticator service that allows you access to all of the channels included within your Blue Stream Fiber service.
You will be presented with a list of networks that are available to you. Click on the network you want to watch. If the network
you selected has an app available for your device, you will be directed to the app store to either open or download the
app. Otherwise, you will be taken to the network’s website. Open a network app - Hallmark Channel, for example - directly
on your device. Log in and start watching.
For instructions on how to set up your WTVE account, see below!
1 Go to www.WTVE.net and Select
“Blue Stream” from the drop-down menu and
then click on “Submit”.
2 Click on “Register.” You will need your account
number and the last name as it appears on your
invoice.
3 Make sure to fill out every text box and click “I’m
Not a Robot”. Then click on “Submit”.
Go to WWW.WTVE.net and
Go to WWW.WTVE.net and
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3 | TiVo Experience Quick Guide
LET’S GET STARTED
STEP THREE
Once you have entered
into the Search screen, you
will need to spell out Blue
Stream by using the keypad.
Complete your search by
selecting the Blue Stream
option.
There are two compatible streaming devices to watch TV via the Blue Stream Fiber TV App.
Amazon Fire TV Stick and Apple TV.
FIRST WE’LL EXPLORE USING
THE AMAZON FIRE TV STICK!
STEP ONE
Using the highlighted
Directional Pad on the Fire
TV remote, navigate and
select the “Find” option
on the Home screen.
STEP TWO
Once on the “Find” Menu,
Navigate to the “Search”
button by pushing the
Select button on the
Direction Pad (where you
see the white “S” on the
remote pictured).
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STEP FOUR
You will be sent to a page with
multiple applications to choose from.
You will see two Blue Stream apps to
chose from. Select the one with the
icon. This is the app you will
use to stream your TV service.
STEP FIVE
Highlight the download option .
Once it is installed, you can open the
app. Please note, the download and
installation can take up to 2 minutes
to complete.
STEP SIX
Once the app is launched, you
will be prompted to enter in the
email and password associated
with your Blue Stream Fiber
WTVE service. Once in the app,
you will be directed to customize
your experience. Congratulations,
you have successfully
downloaded and signed into the
new Blue Stream Fiber TV app.
Enjoy!
5 | TiVo Experience Quick Guide
NEXT WE’LL EXPLORE DOWNLOADING
THE BLUE STREAM FIBER TV APP
USING APPLE TV!
STEP TWO
Once you are in the Apple
App Store, search for “Blue
Stream Fiber TV” on the
search bar at the top of
your screen (should have a
magnifying glass where you
can click.)
Navigate to the Blue Stream
Fiber TV App and choose the
“Download” option.
STEP THREE
After you have downloaded
the Blue Stream Fiber TV
App, go ahead and open it.
When you open the app for
the first time, you will receive
an authentication request like
this.
STEP ONE
On your Apple TV Home
Page, search for the Apple
App Store.
The Icon should look like this:
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STEP FOUR
Visit https://www.
bluestreamfiber.com/activate
on a computer or a mobile
device to proceed with
Authentication. Once you land
on that page, it will require
you to enter your credentials.
Please use the WTVE
credentials you previously
registered for.
STEP FIVE
Enter the code that is
displayed on your TV screen
and click submit. If entered
correctly, you will see a
“Success” message and
a prompt to continue the
activation process on your
TV screen.
STEP SIX
Once you have successfully
entered the code on
bluestreamfiber.com/activate,
your TV screen will begin to
load the TiVo main menu.
Once you see this Menu,
you will have successfully
downloaded and registered
for the BSFTV app on your
device.
NOW YOU ARE READY TO ENJOY!
7 | TiVo Experience Quick Guide
The Home screen is the starting point for
just about everything you do on the Blue
Stream Fiber TV App. Home screen can
be accessed at any time by pressing the
on the Fire Stick or the menu
button (first gen.) or the back
button (second gen.) on your Apple TV
remote. From the Home screen, you can
easily access popular destinations in
the TiVo experience, get personalized
recommendations (from the SmartBar)
and begin watching live TV. Remember
all functions start from the Home screen
and can be accessed at any time.
As a Blue Stream Fiber customer, you have access to world-class TV service. Using the Blue
Stream Fiber TV app on your Fire Stick or Apple TV device provides a similar experience to
watching TV on your Set-Top Box. Watch live TV, use your Interactive Guide, set, manage
and watch recordings, and more! See below for how to navigate through these features.
GETTING TO KNOW THE HOME SCREEN & ON-SCREEN GUIDE
n WatchTV starts playing live TV on the TV channel you
were last watching.
n My Shows brings you to a list of your streaming videos
and recordings, ready to watch instantly.
n What to Watch lets you browse shows available to
stream or watch live.
n Guide opens the on-screen program guide.
n On Demand takes you to the On Demand menu where
you can search and find both free and paid content.
n Search allows you to use a keyboard to search by title,
actor name, or keyword.
EXPLORING ALL THE FEATURES OF THE
BLUE STREAM FIBER TV APP USING
THE FIRE TV STICK OR APPLE TV
Enjoying different features of your TiVo IP Video experience all with your firestick
As a Blue Stream Fiber customer with world-class TiVo IP video services, you have access to the Blue
Stream Fiber TV app. The app provides an experience similar to watching TV on your TiVo IP and offers all
the features of the traditional home screen, the ability to efficiently find your shows, and watch live TV.
See below for how to navigate through these features.
Getting to Know the Home Screen and Your On-Screen Guide
The Home screen is the starting point for just about everything you do on the Blue Stream Fiber TV App.
From the Home screen, you can easily access popular destinations in the TiVo experience; get personalized
recommendations from the SmartBar and watch the currently-playing show. Remember all functions start
from the Home screen and can be accessed at any time by pressing the button on your Fire TV Remote.
§ Watch TV starts playing the video you were last watching and stream live TV.
§ My Shows brings you to a list of your streaming videos and recordings, ready to watch instantly,
no matter if they’re TV recordings or on demand shows
§ What to Watch lets you browse shows available to stream, watch live, record, or bookmark,
divided into popular categories.
§ Guide launches the on-screen program guide.
§ Blue Stream On Demand takes you to the On Demand menu.
§ Search searches by title, actor name, or keyword — across TV and video on demand
On-Screen Icons
Push to access the
Home Screen at
any time.
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These icons will appear time and time again, as you explore different functions, including
recording shows, deleting recordings, among other functions. Make sure you’re comfortable
with them so you can identify them on different screens and throughout different features!
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QUICK GUIDE
ON-SCREEN ICONS
Show will be recorded as an individual recording
(not part of a OnePass
™
search).
Get more information (e.g., go to Episode screen).
Delete this episode.
Show is available from Restart or Catch Up
1
QUICK GUIDE
GETTING STARTED
Welcome to the TiVo
®
experience from Blue Stream Fiber. This guide describes features
of the TiVo experience.
BASIC TERMS
When we talk about the TiVo service, here are some terms you should know:
TiVo streaming device. Traditional TVs and set-top boxes get a TV signal over a coaxial
cable connected to a cable wall jack in your home. Your TiVo streaming device, powered
by Android TV™, gets the TV signal over a wired or wireless connection to your home
network. You’ll receive all of your channels, as well as access to streaming providers, over
that one connection. This means that if your home network connection is down, you will not
be able to watch TV or use any streaming apps.
Network/Cloud DVR. The network/cloud DVR allows you to record shows to watch later.
The shows will be stored in the cloud for a specified period based on your OnePass
settings.
Streaming. When you watch shows from apps like Netflix and Amazon Prime Video,
you’re streaming the shows from that source. You can also stream recorded shows to your
mobile device.
TiVo service. If the TiVo box is the body, the TiVo service is the brains! The TiVo box uses
the program information provided by the TiVo service to power the program guide,
allowing you to search for shows, and more.
35
QUICK GUIDE
ON-SCREEN ICONS
Show is currently being recorded.
Recording may be deleted to make room for other recordings you have
requested, or because it can only be kept a certain number of days.
Recorded show.
Streaming video.
Partial recording (recording was interrupted).
This show or channel cannot be recorded.
1
QUICK GUIDE
GETTING STARTED
Welcome to the TiVo
®
experience from Blue Stream Fiber. This guide describes features
of the TiVo experience.
BASIC TERMS
When we talk about the TiVo service, here are some terms you should know:
TiVo streaming device. Traditional TVs and set-top boxes get a TV signal over a coaxial
cable connected to a cable wall jack in your home. Your TiVo streaming device, powered
by Android TV™, gets the TV signal over a wired or wireless connection to your home
network. You’ll receive all of your channels, as well as access to streaming providers, over
that one connection. This means that if your home network connection is down, you will not
be able to watch TV or use any streaming apps.
Network/Cloud DVR. The network/cloud DVR allows you to record shows to watch later.
The shows will be stored in the cloud for a specified period based on your OnePass
settings.
Streaming. When you watch shows from apps like Netflix and Amazon Prime Video,
you’re streaming the shows from that source. You can also stream recorded shows to your
mobile device.
TiVo service. If the TiVo box is the body, the TiVo service is the brains! The TiVo box uses
the program information provided by the TiVo service to power the program guide,
allowing you to search for shows, and more.
GET TO KNOW YOUR ON-SCREEN ICONS
9 | TiVo Experience Quick Guide
1. Press the button on your Firestick remote, or select the menu button (first gen.) or
back button (second gen.) on the Apple TV remote to get to the Home screen,
select Search, found on the Menu Bar.
2. Use the letter grid to spell out the TV show, movie or actor you’re looking for. Use the
ARROW BUTTONS to move around. You will need to press OK to select each letter you
want. As you select letters, a list of possible matches, sorted by popularity, appears on the
right. For example, if you enter the letters HOW, you might see matches for the TV show
“How I Met Your Mother,” the movie “How To Lose A Guy In Ten Days,” and the director, Ron
Howard. Results are sorted by popularity, with better matches higher on the list.
3. Keep selecting letters until you see what you’re searching for. If you make a mistake, you can
press REWIND to erase one letter at a time. Insert a space by pressing FAST FORWARD.
4. Use the RIGHT ARROW to highlight the show or person name.
5. Press OK to view details, set up a recording (ONEPASS), or bookmark the show.
USING THE SEARCH MENU
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What to Watch
What to Watch lets you browse shows available to stream, watch live, record, or bookmark. From the
Home screen, select What to Watch.
Shows are categorized for easy browsing. Look for options like On TV Now, Movies on Later, Sports on
Now. You’ll even find curated collections, like Oscar Winners or Westerns.
Note: To filter your What to Watch options and jump quickly between categories, press LEFT on your
remote control when you are at the beginning of a strip. This will reveal the Filter column.
What to Watch let’s you browse shows available
to watch right now or save for later.
From the Home screen, select WHAT TO WATCH
found on the menu bar.
Shows are categorized for easy browsing. Look for
options like On TV Now, Movies on Later, Sports on
Now. You’ll even find curated collections, like Oscar
Winners or Westerns.
Filter your What to Watch
options and jump quickly
between categories.
Press LEFT on your remote
control when you are at the
beginning of a strip to open
the Filters.
WHAT TO WATCH
These icons identify
how each program
is available (Live TV,
On-Demand)
ENJOY YOUR
BLUE STREAM
FIBER TV APP!
BlueStreamFiber.com
TiVo IP