Instruction Manual for DIRECTV® Users

2452276

Instruction Manual for DIRECTV

Users

www.winegard.com/mobile

For receivers and programming, call 1-866-609-9374

For up-to-date information on receiver compatibility and

programming, visit www.winegard.com/receivers

For help, email [email protected] or call 1-800-788-4417

Do not return antenna to place of purchase

Compatible Receivers

Compatible Satellites

Before Installing the Antenna

Antenna in Stowed Position

Antenna in Deployed Position

Parts of the Antenna

Antenna Feet

101°: Recommended for standard programming

119°: Limited local and international programming

Congratulations on purchasing the Winegard

Carryout

Anser antenna! The Anser antenna is a portable satellite

system that requires a user elevation setting to automatically acquire the desired satellite. As the user, you will

need to know which satellite you would like to view and the corresponding elevation angle for that satellite. Under

“Compatible Satellites,” different popular satellite options are outlined along with the programming offered via each

satellite. Elevation and coverage maps are also included to help you determine the correct elevation angle and

coverage for certain satellites.

The Anser antenna requires the following simple steps before operation:

1. Find elevation angle via receiver menu or provided maps.

2. Hook up the antenna, and manually set the elevation to the correct elevation angle for your area.

3. Get to the signal meter screen on your receiver.

4. Plug in the unit—the unit will search and find the strongest signal.

5. If the system stops on a signal but is not on the desired satellite for viewing, the unit will move to the next signal

found in 45 seconds. Once you have signal on your desired satellite, unplug the power to the unit.

6. Watch TV!

Follow the instructions on this side of the manual if setting up the Anser

antenna

for use with DIRECTV programming. If setting up the Anser for use with DISH or

Bell TV™ Programming, follow the instructions on the reverse side of the manual.

The Anser antenna is not compatible with DIRECTV SWM-only receivers

(e.g. H25 or HR34). If you have a SWM-only technology receiver, Winegard

Model SWM-840 SWM kit is available. This SWM kit will allow for proper

SWM technology operation with Winegard mobile satellite TV antennas.

Supports up to two receivers

Includes 25 ft power cable

and 25 ft coaxial cable

Unit weight: 16 lbs

Stowed height: 15 in

Max. height deployed: 20.75 in

Diameter: 21 in

Reflector size: 18 in

Elevation range: 15–65°

UV-protected plastic reflector cover

Max amperage: 5.0 A

Unit operating voltage: 10.5–13.8 V

Supply voltage: 12–13.8 V

Gray plastic base

The antenna has four feet on

the bottom of the unit. Each foot

has two mounting spots on the

underside of the antenna. The

antenna will come with the feet in

the inside holes.

If mounting the antenna on

Winegard Model TR-1518 tripod,

mount the feet in the inside holes.

For extra support, mount the feet in

the outside holes.

Eyelet

Enables securing of

antenna to site

Handle

Enables easy

carrying of antenna

Rotating housing

Rotates to desired

elevation setting

Elevation housing

Includes elevation

markings for

easy pointing

Elevation lock

Secures rotating housing

at desired elevation

Secondary port

Connects to

secondary receiver

(or dual tuner)

Quick disconnect socket

Connects to power source

Reflector cover

Protects inner components

from environment

Main port

Connects to

primary receiver

Feet in inside holes Feet in outside holes

Finding the Elevation Angle for the Current Location

Selecting a Location for the Antenna

WARNING DIRECTV Receiver Setup

The Carryout Anser antenna is meant for stationary use only and will not function while in motion. The Anser antenna

is not intended for permanent mounting on any vehicle.

The Anser antenna is not meant for use with the Carryout ladder mount. Installing the antenna on the Carryout ladder

mount may lead to serious injury and/or equipment and property damage.

Do not install or operate the antenna in winds of 35 mph or greater. The Anser antenna will roll in winds ≥35 mph.

Do not place the antenna in water >2 inches deep, or the water may damage the electronics.

Care should be taken when transporting and setting up the Anser antenna. Do not toss or drop the antenna.

Do not paint this antenna. Painting the antenna may cause signal degradation and will void your warranty.

Find the elevation angle for your current location—the elevation angle is

needed to point the antenna. To find the elevation angle for your current

location, continue with “DIRECTV Receiver Setup” or “DIRECTV HD Receiver

Setup” (depending on your programming provider and receiver type). Even

if you know the elevation angle for your current location, you must still

complete receiver setup upon first use of the antenna.

For additional help determining the elevation angle for your current

location, refer to the elevation and coverage maps included with this

unit, or download the free Winegard Mobile App compatible with your

smartphone. If using the provided maps or smartphone app to determine

your elevation angle, you must still complete receiver setup.

NOTE

Satellite signal will not

pass through solid objects.

For this reason, it is vital to select a

location with a clear, unobstructed

view of the southern sky.

Choose a location with a clear, unobstructed view of the southern sky. Avoid obstructions such as trees, hills,

vehicles, or buildings—these can block the signal from the satellite.

Make sure the antenna is not placed in the path of people or vehicles; otherwise, the antenna may be knocked off of

the signal if run into, or cables may be disconnected from the unit.

Try to select a location that will allow the Carryout Anser antenna to sit within three degrees of level.

NOTE

A 25 foot power cable and

25 foot coaxial cable are

included with the antenna. Keep this

in mind when selecting a location

for the antenna.

Finding the elevation

just got easier!

Download the FREE

Winegard Mobile

App compatible with

your smartphone

In most receivers, the setup is done through the “Repeat Satellite Setup”

option in your receiver menu. To access the “Repeat Satellite Setup” option,

go through the following steps.

The following instructions are based on a D12 receiver. If your receiver differs

from the options shown below, you may need to consult your receiver manual.

Receiver setup instructions are accurate at time of printing and may change without notice.

Press “Menu” on your remote.

Select “Parental, Fav’s & Setup.”

Select “System Setup.” Under the Satellite menu, choose

the option for Satellite Setup.

TIP

Check out online receiver

setup guides for your

antenna at www.winegard.com/

receivers/setupguide.php.

If required, press the DASH (-)

(underneath #7 on your remote).

If given the option of selecting a

switch type, select “Multiswitch.”

Set the dish type for “ROUND 18”,”

“Single LNB,” or “1 SATELLITE,”

depending on the wording used in

your receiver. Press “Continue.”

Select the Dish Pointing option.

Enter the zip code for your current

location. Press “OK,” and wait for the

receiver to verify your configuration.

Select “Signal Meters.”

Do not point the antenna using the

Signal Strength screen shown above.

Check that you are looking at

“Satellite 101°” and “Transponder 1.”

Then, proceed with “Setting

the Elevation.”

The box will show an AZIM (Azimuth

Angle) and ELEV (Elevation Angle).

You will need the elevation angle

to point the antenna. Select “Signal

Strength” to get to the signal meter.

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4 5 6

7 8

DIRECTV HD Receiver Setup

DIRECTV (Standard or HD) Setup

Receiver Setup after Initial Setup

Hooking up the Antenna

Setting the Elevation

If completing DIRECTV (standard or HD) receiver setup after the inital

setup, go through all steps shown here. It may not be necessary to re-

select all selections; in this case, simply check that all selections are

consistent with the information shown here.

In most receivers, the setup is done through the “Repeat Satellite Setup”

option in your receiver menu. To access the “Repeat Satellite Setup” option,

go through the following steps.

The following instructions are based on an H24 receiver. If your receiver differs

from the options shown below, you may need to consult your receiver manual.

Receiver setup instructions are accurate at time of printing and may change without notice.

Press “Menu” on your remote.

Select “Repeat Sat Setup.”

If given the option of selecting a

switch type, select “Multiswitch.”

Set the dish type for “ROUND 18”,”

“Single LNB,” or “1 SATELLITE,”

depending on the wording used in

your receiver. Press “Continue.”

TIP

Check out online receiver

setup guides for your

antenna at www.winegard.com/

receivers/setupguide.php.

If required, press the DASH (-)

(underneath #7 on your remote).

Select the Dish Pointing option.

Enter the zip code for your current

location. Press “OK,” and wait for the

receiver to verify your configuration.

The box will show an AZIM (Azimuth

Angle) and ELEV (Elevation Angle).

You will need the elevation angle

to point the antenna. Select “Signal

Strength” to get to the signal meter.

Select “Signal Meters.”

Do not point the antenna using the

Signal Strength screen shown above.

Make sure one end of the power cable fully connects to the 12 V outlet (or 110 V to 12 VDC converter) and the other

end fully connects to the quick disconnect socket of the Anser antenna. You should hear the cable click into place

once connected to the quick disconnect socket.

Once connected to a receiver, plug

one end of the power cable into the

quick disconnect socket. Then, plug

the other end into a 12 V outlet in

your vehicle or into a 110 V to 12

VDC converter, such as Winegard

model GM-1200 power converter

(sold separately).

The 12 VDC power source or 110 V to

12 VDC converter must meet power

supply specifications. See “Parts of

the Antenna” for specifications.

If applicable, remove the cap

from the secondary port, and run

a second coaxial cable from the

secondary port on the base to the

“Sat In” port on a second receiver

(or second input on dual tuner).

Align the antenna so that the cables

are pointing approximately towards

the North.

Turn the rotating housing until

the elevation mark aligns with the

elevation angle given by the receiver

or provided elevation maps.

After setting the elevation, tighten

the elevation lock until fingertight.

Do not overtighten.

If the unit is not level, the elevation

may be slightly off. If a first search

does not successfully find the

desired satellite, the elevation can

be adjusted for another search.

See “Searching for Satellites” for

more information.

TIP

Run the coaxial cable directly from the satellite receiver to the Anser

antenna when searching for signal.

NOTE

If the receiver is used for DIRECTV HD programming, check that the

B-Band converter has been removed prior to connecting the antenna.

Connect a coaxial cable from the

main port of the base to the “Sat In”

port on the back of the receiver that

will be used most often. The main

port should always be connected

when the Anser antenna is in use.

4 6

Check that you are looking at

“Satellite 101°” and “Transponder 1.”

Then, proceed with “Setting

the Elevation.”

Coax cable connected to sec. port Power cable connected to quick

disconnect socket

Coax cable connected to main port

Searching for Satellites

DIRECTV Receiver Setup

Transporting the Antenna

DIRECTV HD Receiver Setup

NOTE

When fine-tuning, the

antenna will make slow

movements back and forth.

NOTE

If the power is not

disconnected from the

source quickly enough, the antenna

will cycle to other satellites.

Once powered on, the antenna will begin searching for satellites. The antenna will cycle through qualifying signals

before returning to the correct satellite. Watch the signal meter on the receiver to confirm when the appropriate

satellite is found. Upon finding a satellite, the unit will make adjustments to fine-tune the signal.

If pointed at the desired satellite, make sure the unit has finished fine-tuning

the signal, and disconnect the power from the power source. Once power

has been removed, do not move the satellite dish, or the signal may be lost.

If not pointed at the correct satellite, the Anser antenna will move to the next

strongest satellite after 45 seconds of inactivity. If the Anser antenna cycles

through all satellites but the desired satellite has not been found, disconnect

the power from the power source, set the elevation for 2–3 degrees higher or

lower, and connect the power to the power source again.

Minimum signal strength should be at least 55–60. If signal is inadequate, an elevation adjustment may be necessary.

When adjusting the elevation, the azimuth will also be adjusted. To compensate for the azimuth adjustment, either

complete a new search or (manually) slightly rotate the unit.

Select “Done.” This screen will show signal

strength on all transponders.

Select “Done.”

Once your setup is verified, you may

need to download a program guide.

If so, press “Continue” when the

status bar reaches 100%.

The receiver may run Data Feed and

Guide Feed Tests for a few moments.

Then, you will be prompted to set up

the remote. Select “Setup Remote

Later” to do this at a later time.

Select “Continue” to verify your setup.

Select “Watch DIRECTV.”

You are now ready to watch TV!

After the unit has locked onto the desired satellite and the power has been disconnected, complete receiver setup below.

When transporting the antenna, return the unit to the stowed position. The elevation arrow should align with “STOW.”

Once in the stowed position, tighten the lock until fingertight.

Select “Done.” This screen will show signal

strength on all transponders.

Select “Done.”

Once your setup is verified, you may

need to download a program guide.

If so, press “Continue” when the

status bar reaches 100%.

The receiver may run Data Feed and

Guide Feed Tests for a few moments.

Then, you will be prompted to set up

the remote. Select “Setup Remote

Later” to do this at a later time.

Select “Continue” to verify your setup.

Select “Watch DIRECTV.”

You are now ready to watch TV!

After the unit has locked onto the desired satellite and the power has been disconnected, complete receiver setup below.

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8 9 10

11 12 13

Accessories (sold separately)

Using Outside Receptacle

WINEGARD MOBILE PRODUCTS LIMITED WARRANTY

(2 YEARS PARTS; 1 YEAR LABOR)

Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date

of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized

Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the claim is made,

Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard dealer, contact

Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit www.winegard.com). Customer

must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If the date of

purchase cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.

If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for service.

Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an authorized Winegard

dealer for service prior to expiration of year one (1) of the warranty period and a defect in material or workmanship is verified by

Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for warranty service. The Winegard

dealer must contact Winegard Technical Services in advance for pre-approval of the service. Approval of the service is at the sole

discretion of Winegard Company.

Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3111 Kirkwood Street, Burlington,

Iowa 52601, Telephone 800-788-4417). Customer must return the product along with a brief description of the problem and provide

Winegard Technical Services with Customer’s name, address, and phone number. Customer must also provide proof of purchase to verify

the product is under warranty. If the product is returned before the expiration of the warranty period, Winegard Company will (at its

option) either repair or replace the product.

This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper installation,

misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard in any manner

whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts of nature such as

damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain. This Limited Warranty also does not

apply if the product becomes unable to perform its' intended function in any way as a result of the television signal provider making any

changes in technology or service.

RETURN AUTHORIZATION POLICY

A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty Services

under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an email to warranty@winegard.

com to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid

package and write the RMA number in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a

shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.

WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY

OTHER PERSON.

ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR

PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.

In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages, the

above limitations or exclusions do not apply.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential

damages, so the above limitations or exclusions may not apply to you.

This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.

SATELLITE RECEIVER WARRANTY:

See manufacturer’s limited warranty policy.

WS-MOBWARREV2

Rev. 1/10

If your outside TV receptacle is wired for satellite, you’ll need to locate where

that receptacle leads, and connect that directly to your satellite receiver.

If the outside TV receptacle is wired for cable, the wiring will have to be

modified for use with satellite. The coaxial cable cannot run through any

other devices or switches BEFORE the satellite receiver.

Typically, if wired for cable, the wiring will either run through a Winegard

power supply or video switch. The easiest way to fix this is to disconnect the

cable from that device, use a barrel connector, and connect a new cable that

runs directly to the receiver, bypassing the power supply or video switch.

Model TR-1518 tripod mount has

adjustable height and leveling

settings of 14.5”–22” and quickly

disassembles for compact storage.

TR-1518

Model GM-1200 AC/DC power

converter enables you to hook up

to a 110 V power source when a 12

V power source is unavailable.

GM-1200 RP-GM52

Model RP-GM52 50’ 12 V power cord is

twice the length of the included power

cable, giving more flexibility when

hooking up to a 12 V power source.

Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 • 1-800-288-8094 • Fax 319-754-0787 • www.winegard.com

Winegard, Carryout, and Anser are registered trademarks of Winegard Company. DIRECTV is a registered trademark of DIRECTV, LLC.

DISH and ViP are registered trademarks of DISH Network L.L.C. Bell TV is a registered trademark of Bell Canada, Inc.

Disclaimer: Although every effort has been made to ensure that the information in this manual is correct and complete, no company shall be held liable for any errors or

omissions in this manual. Information provided in this manual was accurate at time of printing.

Cable