How can I check if my photograph is acceptable?
We recommend that you use a professional photographer to take your picture. He or she should save
your photograph on a USB drive or send to you via email. You will need to then save the photograph in
JPEG format to your computer. After which you may visit our online application home page and use our
photo checker to test if your picture is acceptable. It may be wise to have the photographer test the
picture using our Photo tool tester before you leave the studio.
Can I apply online if I reported my passport lost?
Unfortunately, if you have lost your passport you will not be able to apply online. Instead, you will need
to visit one of our offices or the nearest Jamaican Embassy, Consulate or High Commission to submit
your application. You may visit our main website, www.pica.gov.jm to obtain the application form.
My children are all below the age of 18; can I renew their passports online?
Sorry, at this time only the persons renewing a previously issued adult passport can apply online. You
will need to visit one of our offices or the nearest Jamaican Embassy, Consulate or High Commission to
submit your application. You may obtain the application form on our main website www.pica.gov.jm.
Can I apply for a Diplomatic or Official passport online?
Diplomatic and Official passports are given to Government Officials or Jamaican citizens who represent
Jamaica in a Diplomatic or Official capacity. Applications for these passports must be submitted to the
office of the Permanent Secretary for the Ministry of National Security, with a request letter indicating
your Diplomatic or Official designation. At this time, you will not be able to apply for a diplomatic or
official passport via our online application portal.
I received my current passport in October 2001 and it has now expired, can I renew it online?
Yes, you may renew your passport online if you were an adult when you received your passport.
Jamaica began issuing Machine Readable passports in September 2001. All persons who received an
adult passport as from September 2001 can renew their passport online, providing the passport has
expired or will expire in less than 1 year.
I have a handwritten blue passport which I received before September 2001. Can I renew this
passport online?
Unfortunately, you will not be able to renew your passport online. Only Adult Jamaican passports
issued after September 2001 can be renewed online. You should visit a PICA Office or Jamaican
Overseas Consulate/Embassy/Mission to renew your Handwritten Manual Blue passport. You may
obtain the application form and requirements from our main website, www.pica.gov.jm.