Customer Service
Monday - Friday
.............................................
7AM - 7:45PM
Saturday, Sunday and Holidays.................8:30AM - 4:45PM
Transit Operations Agents help with:
• Trip planning • Identifying Bus Pass
• Routes, times and sales locations
transfer information • Special event information
Lost and Found: 954-357-8400, Monday, Tuesday, Thursday and Friday,
9AM - 4PM
Holiday Bus Service
Sunday bus service is provided on the following observed holidays:
New Year’s Day Labor Day Memorial Day
Independence Day Thanksgiving Day Christmas Day
Fares
Exact fare, dollar bill or coins required. Operators do not carry change.
Fares are: Regular, Premium Express, Senior/Youth/Disabled/Medicare.*
Children (under 40 inches ride FREE)
Fare Deals
All Day Bus Pass offers unlimited rides on all routes. On sale aboard all
BCT buses.
NOTE: Other cost saving passes cannot be purchased on BCT buses, but
are available at the Central Bus Terminal and at authorized distributors.
10 Ride Pass: 10 Rides any time, any day. Expires after the tenth
ride is taken.
7 Day Pass: Unlimited rides for seven consecutive days. Starts on
the rst day card is used. Expires after the seventh day.
31 Day Adult Pass: Unlimited rides for 31 consecutive days. Starts
on the rst day card is used.
31 Day Reduced Pass: Youth*, Seniors*, Disabled*, Medicare*,
College Student*. Unlimited rides for 31 consecutive days. Starts on the
rst day card is used.
**Premium Express 10 Ride Pass: 10 rides any time, any day.
Expires after tenth ride is taken.
**Premium Express 31 Day Pass: Unlimited rides for 31
consecutive days. Starts on the rst day card is used.
Bus Passes are not exchangeable, refundable or transferrable. Damaged
cards are invalid. Lost, stolen or damaged cards will not be replaced.
*NOTICE: Proof of age is required for Youth fare (18 years or younger) and
for Senior fare (65 years or older). For College Student Bus Pass, a college
photo ID card is required. For Disabled and Medicare fare, proof of disability
(Medicare card) and photo I.D. is required. Eligible Senior fare patrons are
encouraged to acquire their BCT Reduced Fare Photo ID cards.
** Premium Bus Pass can be purchased online at Broward.org/BCT and
at select Broward County library locations.
WHEN IT COMES TO OUR SAFETY, WE CAN ALWAYS
USE AN EXTRA PAIR OF EYES AND EARS.
BE ALERT. CALL 954-357-LOOK (5665). TELL US.
TRANSFER POLICY - EFFECTIVE 7/10/11
TRANSFERS BETWEEN REGULAR BCT BUS SERVICE AND BCT EXPRESS BUS
SERVICE
Passengers using any BCT bus pass and transferring from a regular BCT route,
to an Express bus route, must pay a $1.00 upgrade fee. Passengers with a
Premium bus pass do not have to pay the $1.00 upgrade fee.
Passengers paying with cash, on a regular BCT bus route, will not be able to
transfer to an Express bus route without paying the full premium fare when
boarding the Express bus.
Passengers using an All-Day bus pass will be required to pay the $1.00 upgrade
fee when boarding Express buses.
PREMIUM BUS PASS CUSTOMERS
The BCT 31-Day Premium Bus Pass is acceptable on all BCT regular bus routes.
TRANSFERS FROM BCT TO OTHER SOUTH FLORIDA TRANSIT SYSTEMS
When boarding a BCT bus, passenger pays the appropriate BCT fare and may
request a transfer from the bus operator if transferring to Miami-Dade Transit
(MDT), Palm Tran or Tri-Rail.
TRANSFERS TO BCT FROM OTHER SOUTH FLORIDA TRANSIT SYSTEMS
When transferring from MDT, Palm Tran and Tri-Rail to BCT regular xed-route
bus service, passenger pays $.50 with a transfer issued by MDT or Palm Tran
and proof of fare payment such as Easy Card and receipt issued by Tri-Rail.
Tri-Rail passengers boarding BCT at any locations other than at a Tri-Rail station
will be required to pay the full fare.
TRANSFERS BETWEEN OTHER SOUTH FLORIDA TRANSIT SYSTEMS AND
PREMIUM EXPRESS BUS SERVICE
Transfers to MDT or Tri-Rail from Premium Express Service, a transfer is issued
and passenger must pay appropriate MDT or Tri-Rail fare.
Transfer from MDT or Tri-Rail to Premium Express Service, a $.50 transfer fee is
required with the appropriate transfer from MDT or Tri-Rail.
The Premium Express Service does not connect with Palm Tran.
The Easy Card issued by MDT and Tri-Rail is not accepted as payment on any
BCT bus.
PROTECTIONS OF TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 AS
AMENDED
Any person(s) or group(s) who believes that they have been subjected to
discrimination because of race, color, or national origin, under any transit
program or activity provided by Broward County Transit (BCT), may call
954-357-8481 to le a Title VI discrimination complaint or write to Broward
County Transit Division, Compliance Manager, 1 N. University Drive, Suite
3100A, Plantation, FL 33324