ATI Proctor Pcess Guide (ATI’s secure browser)

TEAS PROCTORED

ASSESSMENT

ONLINE VERSION

NURSING

EDUCATION

ATI Proctor Process Guide

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OU MAY BEGIN

Proctor Process Guide: Online (TEAS) 1

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Table of Contents

STEP ONE: Before You Proctor ............................................................ 2

STEP TWO: Student Check In ............................................................... 4

STEP THREE: Starting the Exam ........................................................... 6

STEP FOUR: Read the Proctor Script .................................................... 8

STEP FIVE: During the Exam............................................................... 11

STEP SIX: After the Exam ................................................................... 14

Frequently Asked Questions (FAQs) ................................................... 16

FAQ 1: What are the PC Requirements for Online Testing? ...................................17

FAQ 2: Logging in as a Proctor ...............................................................................19

FAQ 3: How do I monitor students? ........................................................................21

FAQ 4: How do I Create a Seating Chart? ...............................................................22

FAQ 5: How do I Account for the Scratch Paper? ...................................................23

FAQ 6: How do I Create a New Student Account? .................................................24

FAQ 7: Challenges to Questions – Product Inquiry Process ....................................29

FAQ 8: Restarting vs. Retaking Exam ......................................................................30

FAQ 9: Bring Your Own Device (BYOD) Best Practices ...........................................31

FAQ 10: Format of the Exam and How the Exam is Scored ....................................32

FAQ 11: Accommodations for Examinees with Disabilities .....................................33

Allowed Accommodations................................................................................................ 33

Prohibited Accommodations ............................................................................................ 33

FAQ 12: Administering the Assessment – Examinee Sign In ...................................34

FAQ 13: Administering the Assessment – Monitoring the Test ...............................37

FAQ 14: Retrieving Assessment Results (via Quick Report) .....................................41

FAQ 15: Test Misconduct and Testing Irregularities Guidelines ..............................42

Awareness of Test Misconduct ......................................................................................... 42

Testing Irregularities ......................................................................................................... 43

FAQ 16: ATI Irregularity Report Form .....................................................................45

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STEP ONE: Before You Proctor

 Are you a proctor?

• Do you have your log-in information?

o ATI Web site log-in information: your user name and password. (If

needed, refer to FAQ 2: Logging in as a Proctor located in the back

of this Quick Guide for specifics on logging in to proctor with a

proctor role.)

o ATI-provided batch ID and password: from ATI proctored

assessment ID and password memo.

• Have you verified the roster?

 Are you testing after hours?

ATI’s regular office hours are Monday through Friday from 7 a.m. to 7 p.m.

Central Time. ATI’s after hours phone number is 866-428-4837. If you are testing

after ATI’s regular business hours or on Saturday, please call or e-mail your

Customer Account Manager at least two weeks prior to the test date with the

following information:

• Your name

• Your institution and state

• Assessment ID

• Name of proctor

• Proctor’s contact number

• Testing date

• Testing hour (Central Time)

 Check the room

• Are there enough workstations? Check the ATI ID and Password Memo

for number of booklets.

• Are there any major distractions for examinees (e.g., construction, noise,

etc.)?

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 Check the Equipment

• Are all computers and monitors plugged in and operational, have internet

connection, etc.?

• Is all required software available on each computer? (For a list of required

software, see FAQ 1: What are the PC Requirements for Online Testing?.)

• Are all applications closed on each computer?

 Number the scratch paper

• Create sequentially-numbered scratch paper sheets so two are available

for each examinee?

 Create a seating chart map

• Sketch the room and computer stations to make seat assignment quick

and easy. See FAQ 4: How do I Create a Seating Chart? for extra

information about this, if needed.

 Log in to your proctoring session

• Go to www.atitesting.com and enter your user name and password.

• If you are not sure how to log in, see FAQ 2: Logging in as a Proctor.

 Recommended Proctor-to-student ratio

• ATI recommends a 1:20 (or less) proctor to student ratio for the best

proctoring capabilities.

Go back to the Table of Contents

Turn the page for step two!

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STEP TWO: Student Check In

 Authenticate each examinee’s identification

To deter exam misconduct and account abuse, it is imperative to verify each

examinee’s identification during the exam check in process. Carefully checking

identifications and dismissing individuals who fail the authentication process

should be strictly enforced.

• The examinee should have an ID which is government-issued with a

current photograph and examinee’s signature and permanent address.

• The following examinee information must be confirmed prior to testing:

o Exact name match. First name, middle initial (if applicable), last

name spelling match to the presented government-issue ID.

o Photograph ID match. Verified positive match to presented ID’s

current photograph.

If either DOES NOT MATCH, the examinee SHOULD NOT be allowed to

TEST.

• Have examinees sign in on a numbered sheet (roster).

• Distribute two sheets of scratch paper to each examinee.

 Reminders about personal items

• All personal belongings must be stored out of reach.

o This includes coats, jackets, hats and sunglasses, with

discretionary allowances for religious apparel.

• Students may bring two #2 pencils; students are not allowed to have any

other personal materials at their testing station.

• Students may use the calculator that is available as a pop-up during the

test and can be launched from the Web page.

• No personal electronic devices of any kind are allowed during testing. This

includes, but is not limited to cell phones and personal calculators.

• Food and drink, unless predetermined as medically necessary, are not

allowed in the exam room.

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 Announcements

• Advise students to use the restroom prior to the start of the exam.

• Students cannot leave the testing room without proctor approval.

• Students may go to the restroom during the assessment, but they will not

be allowed to make up the time missed.

Go back to the Table of Contents

Turn the page for step three!

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STEP THREE: Starting the Exam

 Proctor – Instructing Examinees to Log in

• Instruct examinees to close any applications they might have opened.

• Direct examinees to open www.atitesting.com.

• Have examinees enter their ATI user name and password.

o If an examinee does not have a user name and password, instruct

them on how to create an account. (See FAQ 6: How do I Create a

New Student Account?.)

o If an examinee doesn’t remember their password, look it up. See

FAQ 12: Administering the Assessment -- Examinee Sign In for

directions, if necessary.

• Once logged in, instruct examinees to:

o Click the MY ATI tab at the top of the page and then click the TEST

tab.

o Click Add Product and enter the provided Assessment ID.

o If necessary, you can filter and view only the Proctored Assessment

cards, by selecting Proctored from the Type filter.

o Locate the appropriate proctored assessment and then click BEGIN

to open the Proctored Assessment Instruction page. (See FAQ 12:

Administering the Assessment – Examinee Sign In.)

 Instructor/Director – Instructing Examinees to Log in

• Instruct examinees to close any applications they might have opened.

• Direct examinee to open www.atitesting.com

• Have students enter their ATI user name and password.

o If an examinee does not have a user name and password, instruct

them on how to create an account. (See FAQ 6: How do I Create a

New Student Account?.)

o If an examinee doesn’t remember their password, look it up. See

FAQ 12: Administering the Assessment -- Examinee Sign In for

directions, if necessary.

• Once logged in, instruct examinees to:

o Click the MY ATI tab at the top of the page and then click the TEST

tab.

o From the Type filter, select Proctored to filter the product cards.

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o Locate the appropriate proctored assessment and then click BEGIN

to open the Proctored Assessment Instruction page. (See FAQ 12:

Administering the Assessment – Examinee Sign In.)

 Read the proctor script

See STEP 4 for the proctor script.

• Read the greeting, copyright information, and instruction sections aloud to

the examinees. Sections to be read aloud are indicated by italicized text.

• After reading the “instructions” and examinees select I agree, approve

examinees by selecting the associated radio button on the proctor screen.

 Starting the exam

• After you have approved the examinees, continue and finish reading the

Proctor Script section Starting the Exam.

• Examinees may now begin by clicking the Start Test button.

Go back to the Table of Contents

Turn the page for the proctor script!

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STEP FOUR: Read the Proctor Script

Read aloud the information below before approving examinees.

 Greeting

Good morning/afternoon. The TEAS exam you are about to participate in is a

timed exam. If you leave the room for any reason, you will not be permitted to

make up time missed. You may not access any of your personal belongings

during the exam or the break. You may use the pop-up calculator that is

available on the testing page. However, use of personal calculators and any

other personal electronics is prohibited during the exam.

 Copyright information

Please listen as I read the following statement concerning the copyright of the

TEAS exam. By continuing with this exam, you are agreeing that you

understand and will adhere to the information contained in this statement.

All assessment questions are the copyrighted property of Assessment

Technologies Institute®, LLC. Removing or attempting to remove questions or

other assessment material from the test site is prohibited. It is forbidden under

federal copyright law to copy, reproduce, record, distribute, or disclose these

assessment questions by any means, in whole or in part. A violation of this

type can result in civil and criminal penalties. This includes memorizing

questions and options and discussing these questions before, during or after

an ATI assessment.

ATI has and will continue to bring legal action against infringers, which has

included criminal prosecution and arrest of students involved in this

illegal activity. In addition, ATI may subpoena records of purchasers, so

students who buy illegally obtained ATI tests may also be involved in legal

proceedings, which may result in notice to the school, disciplinary

measures, and could impact a student's education and or licensure.

Students should not participate in any way in this illegal activity.

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 Instructions

You should now see “Instructions” on the screen. Please read them silently

while I read them aloud.

1. You are not allowed to eat, drink or have access to personal items or

electronic devices during the exam.

2. Read the question and the options entirely before you answer.

Unanswered questions are scored as incorrect.

3. No two exams have the same order of questions and answers

4. You will not be allowed to communicate with any other examinee during

the exam. If you have a question or problem, raise your hand to alert the

proctor. The proctor will not answer questions concerning the content of

the exam.

5. If scratch paper is allowed for your exam, you may only use the scratch

paper provided by the proctor, and the scratch paper must be turned in to

the proctor before leaving.

6. You are not allowed to memorize, discuss or share questions on the exam

in any way during or after the exam.

7. The exam must be monitored by a proctor who is physically present during

the entirety of the administration. If the exam is not being proctored in this

manner – any score received will be invalidated.

8. You understand and agree that any misconduct or fraudulent activity

committed by you in connection with ATI exams may result in invalidation

of your scores, immediate suspension or termination of your access to

further ATI testing and ATI Products, and disciplinary action by your

school or institution consistent with their policies. You understand and

agree that ATI will report any suspected fraud or testing misconduct to

your school or institution and/or to law enforcement authorities and will

pursue any action reasonably necessary to protect student and school

records and the integrity of the ATI test materials.

Please select the I agree box and wait for further instructions as I approve

you for the exam.

Note: For more information about approving students, see FAQ 13:

Administering the Assessment -- Monitoring the Test.

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 Starting the exam and exam directions

We can now move on to the exam.

• The ATI TEAS exam contains multiple-choice questions in four sections:

o For the Reading section, you are allowed 64 minutes to answer 53

questions.

o For the Math section, you are allowed 54 minutes to answer 36

questions.

o For the Science section, you are allowed 63 minutes to answer 53

questions.

o For the English section, you are allowed 28 minutes to answer 28

questions.

• For each section, you will see a timer at the top of your screen that

displays the amount of time remaining for that section. Please be

aware of the time you have remaining in each section – you will not be

allowed to revisit any section once its time is finished.

• After you have completed the mathematics section, you may take a 10-

minute break. During the break, you may not access any personal

items. Please return quietly.

• You will resume your exam with the Science Assessment.

• After you have completed the English and Language Usage

Assessment, you may leave the testing room. You must turn in your

scratch paper to me before you leave.

• If you encounter an issue with exam content, provide the proctor with

the question number only – not any part of the question – along with

your name and type of issue on the scratch paper provided. Give this

to the proctor at the end of the exam before leaving the room.

You may begin by clicking the Start Test button.

Go back to the Table of Contents

Turn the page for step five!

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STEP FIVE: During the Exam

 Maintain a presence

• Maintain a physical presence and actively monitor the testing room at all

times while the students are taking the ATI assessment.

• Viewing students from the back of the testing room can provide a unique

point of view for student activity.

 Communication inside the testing room

• No communication is permitted among students while taking the

assessment. Students are expected to work independently.

• As the proctor, you may not answer any questions concerning the content

of the assessment.

• If the student has an issue with a question, the student should provide the

proctor with the question number on scratch paper at the end of the exam.

See the FAQ 7: Challenges to Questions – Product Inquiry Process for

additional information.

 Check your proctor station for suspicious activity

• While monitoring the room for suspicious behavior, remember to check the

proctor station for any notifications of students who have clicked off of the

browser. See FAQ 13: Administering the Assessment – Monitoring the

Test for more information on browser click-off procedures. (Also, review

FAQ 15: Test Misconduct and Testing Irregularities Guidelines for other

forms of misconduct.)

• When a student clicks outside the assessment window, they will receive a

warning, as will the Proctor. The student should click Resume Test to

close the warning window.

The assessment may continue without any Proctor intervention for the first

three occurrences. Each time the student is flagged for clicking off the

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browser, investigate the student’s activity and inquire about their moving

off of the exam.

• After a student has logged a total of 4 click off incidents, the system stops

the assessment and the student will receive the message, “The Proctor

has stopped you from continuing this test,” with a button to click to Go

Back to Main Page. The student must click Go Back to Main Page to

enable the proctor to resolve the issue.

The proctor must investigate why the incidents have occurred and determine if

the actions by the student were intentional and/or related to misconduct. The

proctor can then take one of the following actions.

• No Action – You are enabling the student to resume the exam where they

left off. The student must repeat the steps to access the exam and agree

to the terms on the instruction page. The proctor must approve the student

to resume the exam by selecting Resume.

• Close – This closes the student’s exam, completing the exam even if the

examinee has not answered all questions. The examinee’s name will

appear in the Completed Assessment Section with a score displayed as

Percent Correct.

• Abandon – This option deletes the exam for the examinee. This will erase

the examinee’s exam as if he/she never took it.

 Restroom breaks and leaving the testing area during the

exam

• A student may be granted permission to use the restroom during the

exam. However,

o Time missed during the exam for a restroom break is lost and

cannot be made up.

o If there is only one proctor available, only one examinee may use

the restroom at a time.

o If more than one proctor is available, a second proctor may escort

multiple examinees to the restroom at the same time during the

exam.

o The proctor should monitor the length of any unscheduled

bathroom break and watch for suspicious behavior.

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• If a student leaves during testing, ALL testing materials should be turned

in to the proctor. Students may not take exam materials or any personal

belongings outside of the room during an unscheduled break.

 Restarting vs. Retaking Exam

• There may be times when an exam administration needs to be stopped or

paused. See FAQ 8: Restarting vs. Retaking the Exam for guidelines on

Restarting vs. Retaking..

 Clicking outside the browser and an example of event

log notification

• If an examinee navigates outside of the testing window, a warning will

automatically log the occurrence in an event log. Speak to the student to

see if it was accidental. If so, select Ignore. If there is suspected

misconduct, select Stop Test and then click Refresh/Submit Now to

discontinue the test. Excuse the examinee, and then report the event to

your ATI representative.

• See FAQ 13: Administering the Assessment – Monitoring the Test for

more detailed monitoring instructions.

Go back to the Table of Contents

Turn the page for step six!

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STEP SIX: After the Exam

 As students finish the exam…

• Students may leave the room when they have completed the exam. The

proctor should collect all testing materials, including scratch paper. All

scratch paper should be accounted for and destroyed by the proctor.

 Clearing the room

• After students have left the room, check individual stations to verify that

the students logged out of their exams and that there are no other

programs opened or left running.

• If any station is found to have an unauthorized program open, refer to your

station map for the student who occupied that station and complete a

Report of Testing Irregularity, found in FAQ 16: ATI Irregularity Report

Form of this guide.

 Stop Monitoring

• After all students are finished with testing, the proctor should click Stop

Monitoring at the bottom of the Proctor Screen.

 Report any irregularities from this exam administration

• Any deviations or irregularities in the exam administration should be

reported to ATI on the Report of Testing Irregularity found in FAQ 16: ATI

Irregularity Report Form of this guide. Irregularities include, but are not

limited to, the following:

o Any incident resulting in students being unsupervised with exam

materials.

o Suspected misconduct.

o Illness or medical emergencies during exam administration.

o Any alert requiring evacuation during exam administration (e.g.,

fire, weather-related, security-related, etc.)

o Any disruptive behavior by student (e.g., excessing coughing, etc.)

o Problems with room temperature, excessive heat or extreme cool.

o Any student who finishes an exam in an unusually short amount of

time.

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 Report any product inquiries

• Any challenge or issues regarding the questions on the exam should be

reported to ATI using the ATI Product Inquiry Submission form within 24

hours of test administration.

Go back to the Table of Contents

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Frequently Asked Questions (FAQs)

Table of Contents

FAQ 1: What are the PC Requirements for ATI Online Testing?

FAQ 2: How do I Log in as a Proctor?

FAQ 3: How do I Monitor Students?

FAQ 4: How do I Create a Seating Chart?

FAQ 5: How do I Account for the Scratch Paper?

FAQ 6: How do I Create a Student Account?

FAQ 7: How do I Handle Challenges to Questions?

Product Inquiry Process

FAQ 8: How do I Decide Whether to Restart or Invalidate a Stopped Exam?

FAQ 9: What are the Bring your own Device (BYOD) Guidelines?

FAQ 10: What is the Format of the Exam and How is the Exam Scored?

FAQ 11: What Accommodations should be made for Examinees with

Disabilities?

FAQ 12: How do Examinees Sign in?

FAQ 13: How do I Monitor the Assessment?

FAQ 14: How do I Retrieve the Assessment Results?

FAQ 15: What are the Test Misconduct and Testing Irregularities Guidelines?

FAQ 16: How do I Report a Test Irregularity?

ATI Test Irregularity Reporting Form

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FAQ 1: What are the PC Requirements for Online Testing?

Below are the PC requirements for ATI Online Testing. For an optimal testing

experience we recommend a wired network connection, minimum screen

resolution of 1024 x 600, and javascript and cookies enabled within the

browser, and the preferred browser listed below.

System Requirements:

Browser:

• Preferred: Mozilla Firefox 36.0 or later

• Google Chrome 41.0 or later

• Internet Explorer 11 or later

• Safari 6.2.7 or later

Note: Some browsers may require users to enable tabbing. Also,

some content may only be accessible by disabling your

browser’s pop-up blocker.

Operating System:

• PC: Windows 7, 8, and 8.1

• Mac: OS X 10.9 (Leopard) or later

Other Software: (see the ATI Web site

(The ATI Web site https://www.atitesting.com/home.aspx

contains links to

download these applications.)

• Silverlight 4 or higher (download)

• Adobe Acrobat Reader X or higher

• Adobe Flash Player 11 or higher

Session Timeout Counter:

The browser you use must allow status bar updates via script.

Otherwise, a session timeout counter will not be visible for you.

Satellite ISPs:

The ATI Web site functionality depends on direct connections to our

Web site and databases in order to accurately display content.

Because many satellite ISPs cache Web pages rather than allowing

connection to the originating Web site, we are not able to guarantee

performance of our Web site over a satellite connection.

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Network Settings:

• If your network uses a proxy or caching server, set it to allow (not cache)

traffic from our Web site or enter our domain, www.atitesting.com, as an

exception in the settings.

• Insufficient bandwidth will cause potentially serious problems with system

response.

• If you are using content filtering of any kind, set up ATI’s Web site to be an

exception. Nursing content can potentially trigger such software.

For Assistance:

If you have any issues, contact Client Care at 1-800-667-7531 for

assistance.

Go back to FAQ Table of Contents

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FAQ 2: Logging in as a Proctor

1. Log In to www.atitesting.com by entering your ATI Proctor User Name and

Password.

2. Click the Products tab.

Then select Manage Products from the Select Activity drop-down list.

3. In the Proctor Assessments sign on fields, enter the ID and Password that

have been provided to you and then click Submit.

4. Read the Proctor agreement.

Sign the agreement by entering your name in the Electronic Signature

field and the current date in the Date field in mm/dd/yyyy format.

When you are finished entering your information, click Proceed.

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Go back to FAQ Table of Contents

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FAQ 3: How do I monitor students?

1. In the Auto-Refresh/Submit every box, change the 3 minutes refresh time

to 1 minute and then click Update Time.

2. For each student listed in the Student Status section, select Approve.

Then click Refresh/Submit New.

3. When a student finishes their assessment and submits it for scoring, the

student’s name displays in the Completed Assessments section.

Go back to FAQ Table of Contents

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Example

Examinee Name Scratch Paper Number

1. Charlie Smith 1, 2

2. John Doe 3, 4

3. Sally Jones 5, 6

Desk 1

Desk 2

Desk 3

FAQ 4: How do I Create a Seating Chart?

Prior to the to the exam administration, create a numbered sign in sheet. As

examinees come into the exam room, have them sign in on the sheet and

then direct them to sit at the corresponding station. By assigning the seating,

you will know which examinee is sitting at which station in case you need to

investigate a browser click off or find, after an examinee has left, that an

unauthorized program was open.

Go back to FAQ Table of Contents

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FAQ 5: How do I Account for the Scratch Paper?

Every examinee is allowed two sheets of scratch paper. For audit purposes,

hand out numbered sheets of paper in an order corresponding to the sign-in

sheet. The first name on the sheet will have scratch papers #1 and #2, the

second name will have #3 and #4, continuing through the last examinee.

When the exam is complete, verify that all scratch paper is returned. If any

sheets are missing, refer to the sign-in sheet to see which student did not

return his or her scratch paper.

Additional Best Practice Hints:

• Institutions may use a word processing program to print numbers on

the bottom of sheets and print them.

• Institutions may use different colors of paper to easily distinguish

between those which were handed out by the institution and others

that the student may have brought in from the outside.

Note: If colored paper is used, institutions should frequently change the

color so examinees retaking the exam don’t try to bring the same

color from outside.

Go back to FAQ Table of Contents

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FAQ 6: How do I Create a New Student Account?

If a student needs to create a new student account, follow these steps:

1. Go to www.atitesting.com.

2. Click the Create Account link, located in the upper right corner.

3. On the Sign In Info page, enter the account information that you will use to

sign in to your account or to recover your account.

Note: You must enter valid information into all the fields marked

with a red asterisk * before you can proceed. If your entry is

not accepted, an error message similar to this will display:

Reenter your information. When your entry is accepted, the

message will disappear.

After you have entered all your account information, click Continue to go

to the Security Questions page.

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4. Select three different security questions, one from each list, and enter your

answer for each. Click CONTINUE to enter your personal info.

5. On the Personal Info page, enter your contact information, then click

CONTINUE. All fields marked with a red asterisk * are required.

6. On the Institution Info page, select an Institution from the list and if you are

seeking a degree, enter a date in Expected Graduation Date. All other

fields are optional. Then click CONTINUE to enter your demographic info.

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7. On the Demographic Info page, enter your Gender, Birth Date, Race, and

Primary Language information. Only Birth Date is required. Then click

Continue to go to Subscription, Updates & Notes.

8. On the Subscription, Updates & Notes page, read the Subscription,

Updates & Notes information and if you agree to allow ATI to share your

information under the terms presented on this screen, select the Yes, I

consent check box. Then click Continue to go to User Terms and

Conditions.

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9. Read all of the information in the top text box on the User Terms and

Conditions page. Then select the Yes, I Agree check box to acknowledge

that you have read the ATI User Terms and Conditions and agree to be

bound by them.

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o Click Previous if you want to change any of the information you

have entered for your new account.

o Click Register when you are finished creating your account.

10. The Sign On window displays and your new Username is filled in for

you. Enter your Password and click GO to launch the Student Home

page.

Go back to FAQ Table of Contents

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FAQ 7: Challenges to Questions – Product Inquiry Process

If a student has a challenge to the content of a question or to the answer to

the question, they may submit the question number to you after the

completion of the test, before leaving test room facility.

• Inquiry must be submitted to you on scratch paper provided.

• The question number – not any part of the questions, student’s name

and type of issue must be provided on the scratch paper.

• The proctor or administrator designated to submit requests (TSPOC) to

ATI will populate the form below and send to ATI Test Security at

testadmin@ascendlearning.com within 24 hours of the test

administration.

• ATI Test Security will submit the Product Inquiry to ATI R&D for

research. Please note, ATI will not discuss proctored content; they will

research and take action if needed.

ATI Product Inquiry Submission

Institution Inquiries for Proctored Assessments

1) Date Assessment was Administered:

2) Submitted By (name and title of faculty):

3) Institution Name:

4) Assessment Name:

5) ATI Batch ID:

6) Examinee First and Last Name:

7) Item Number (Question Number) and Error Type for Inquiry (do not replicate any part

of the question):

Submit all inquiries to [email protected] within 24 hours of test administration;

ATI research will be completed within 72 hours of receipt.

Go back to FAQ Table of Contents

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FAQ 8: Restarting vs. Retaking Exam

There may be times when an exam administration needs to be stopped or

paused. The proctor should ask themselves the following questions and use the

chart below to determine whether restarting the exam or ending the exam and

administering a retake on a different date is appropriate.

Note: Administering a retake requires the initial test to be abandoned

and any scores invalidated.

• Has the exam been stopped long enough to interrupt a “standard

administration”?

• Would this administration be similar to another’s experience (length of

time, stress of finishing in allocated time)?

• Have students been allowed access to materials to review or have they

continued to study?

Student Illness

Other Student

Emergency

(requires

student to

leave the

proctored

environment

unsupervised)

Fire/Severe

Weather Drill

(with no access

to materials or

conversation)

Connectivity

Issues During

an Exam

(without access

to materials or

conversation)

Extended B

reak

in exam where

studens will

have access to

materials or

conversation

Restart the Exam

X X

Invalidate Scores

Retake the Exam

X X X

Go back to FAQ Table of Contents

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FAQ 9: Bring Your Own Device (BYOD) Best Practices

There are times when Institutions request the ability to allow students to bring their own

computers to test facilities in order to take ATI exams. When students bring their own

device (BYOD), there is a set of risks that the administrator of the assessment must be

aware of and extra precautions that must be taken to ensure valid results.

All proctors are responsible for learning and following the steps outlined in ATI’s Proctor

Process Guides, including reading the Proctor Script and reminding students of the

Institution’s own misconduct rules and guidelines.

Before Exam Administration – The following steps pertain to BYOD administration and

must be performed prior to STEP THREE: Starting the Exam in this guide.

• There must be two proctors available to monitor every 5 to 10 students

• The proctor screen must be set to refresh every 30 seconds instead of the 3

minute default setting.

• The proctors must ensure that all students log out of all programs with no

programs left open in the background, and then monitor as everyone powers off

at the same time.

o At least one of the proctors must be familiar with a computer task

manager, so they can review and ensure that no programs are running.

o If any program or task is running, it must be closed before restart.

• After powering off, all students must then start their computers at the same time.

The proctors must monitor the screens at start to make sure no programs open

and run automatically.

o If a program opens, it must be closed before testing continues.

During Exam Administration – The following steps pertain to BYOD administration and

must be performed in conjunction with STEP THREE: Starting the Exam and STEP

FOUR: During the Exam in the Proctor Process Guides.

• One proctor must then watch the Proctor Monitor screen and authorize students

as they log on to atitesting.com, while the other proctor monitors student’s

computer screens to make sure no programs are opened during launch.

• Once the students are approved:

o The Proctor that is monitoring the ATI Proctor Monitor screen can detect if

any student tries to launch an application by “clicking off the browser.” If

the Proctor detects a click off, the proctor must stop the exam for the

student in question and investigate.

o The other proctor must monitor student behavior for misconduct.

Go back to FAQ Table of Contents

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FAQ 10: Format of the Exam and How the Exam is Scored

• The ATI online TEAS assessment contains multiple-choice items in four

sections:

Exam Section ATI TEAS Items ATI TEAS Time

Reading 53 64 minutes

Math 36 54 minutes

Science 53 63 minutes

English 28 28 minutes

Total 170* 209 minutes

*Note: Totals include 20 unscored pretest items.

Below are the detailed content subsections for each section of the TEAS.

• Scrambled versions of the assessment are used to ensure test security.

• There is no penalty for guessing.

• Any question that is not answered will be scored as incorrect.

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FAQ 11: Accommodations for Examinees with Disabilities

Pursuant to the Americans with Disabilities Act, each testing institution must

provide reasonable accommodations to individuals with a documented disability

that hinders their ability to take any ATI assessment under standard conditions. It

is the responsibility of each administering institution to determine how the

disability will be reasonably accommodated in the testing process and for the

proctor to ensure that the approved accommodation is in place.

Allowed Accommodations

Examples of requests for testing accommodations that may be provided include,

but are not limited to, the following:

• Modification of seating or the physical arrangements in the testing facility

• Providing the examination to be taken in an accessible location

• Use of an electronic reader.

• Providing for a reasonable extension of testing time. Please note that,

while time extensions may be permitted, the total allocated time must

never be split over more than one day.

No accommodation should be provided that would compromise the security or

integrity of the exam or require the testing institution or proctor to violate any of

ATI’s test administration requirements.

Prohibited Accommodations

The following accommodations are prohibited:

• Use of a camera or any other recording device.

• Providing verbal or other clues or prompts.

• Permitting the use of any electronic device except a proctor-issued

calculator (no phones, iPads, etc.).

Note: The exam is written and administered in the English language, and

a lack of facility with the English language is not considered a

disability. Interpreters should not be permitted inside the exam

room for purposes of translating the test from English into another

language for an examinee.

Go back to FAQ Table of Contents

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FAQ 12: Administering the Assessment – Examinee Sign In

• Instruct the examinees to log on to www.atitesting.com using their

personal Username and Password. If they do not have a username, they

need to click Create New Account from the ATI home page.

o If the examinee has an account but does not remember the

username and password, click Manage Students on the Monitor

Assessment screen and use the filter options to search for the

examinee’s name. The username will appear next to the

examinee’s name. Then click the Display Password icon.

o If the examinee’s name does not appear on the list, call customer

service at 800-667-7531 or click the CLICK HERE link to use the

live chat option to retrieve the information.

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• After examinees have successfully accessed the Web site, the Proctored

Assessments available to them are located on the MY ATI > TEST tab.

Also, Proctored Assessments the student has already accessed within the

last 30 days can be launched from the Student Home page in the Recent

Activity section. They appear with a top light green border and Test, their

location on the MY ATI page, displaying in the lower right corner.

• To help locate the correct Proctored TEAS Assessment, the examinee can

filter by Type and select Proctored.

Note: If examinees do not see the assessment listed, they should click

Add Product and enter the appropriate Product ID and

password. The assessment associated with the ID the student

entered should appear in the list of assessments.

• The examinees should then click the green BEGIN button on the

Proctored Assessment card to take the assessment. A set of instructions

displays before the start of the assessment. The examinees are required

to read these instructions to continue with their test.

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• The examinee must select the I Agree check box to verify that they have

read the instructions and that they agree to the copyright statement

indicated in bold on the screen.

• After the examinee agrees to the proprietary statement, they should notify

you that they are ready to test. At this point, after you approve them on the

Monitor Assessments screen, the START TEST button displays for the

examinee at the bottom of the instructions.

Go back to FAQ Table of Contents

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FAQ 13: Administering the Assessment – Monitoring the Test

After an examinee has logged on to begin the assessment he/she will appear in

the Student Status Section of the Monitor Assessment screen. You must approve

the examinee before they can proceed with the test.

• To approve, select the Approve radio button associated with the

examinee and then click Refresh/Submit Now.

Note: Each action requires you to click the Refresh/Submit button

to apply the action.

• After the examinee is approved, the examinee can begin the exam. The

proctor screen now displays the following information for each student in

the STUDENT STATUS section:

o The current Status is Testing

o The examinee’s current section

o The number of questions completed in the current section

o The amount of time expended in minutes out of the total for the

exam.

• The only available action for the Proctor is to stop the exam. (See FAQ 9:

Restarting vs. Retaking the Exam for more information about deciding

when to stop an exam.)

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• If an examinee navigates outside of the testing window, a warning

automatically logs the occurrence in an event log.

o To remove the instance from the Warning Section, select the

Ignore radio button.

o To view the event log for the test, click Event Log to view a PDF

report of the occurrences. This report records the number of times

examinees navigated away from the assessment window and may

be used to determine if further investigation of the incident(s) is

warranted.

• To stop an examinee’s exam, select the associated Stop Test check box

next to the examinee’s name. The examinee’s status now moves to the

Stopped Assessment section.

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Note: Stopping an exam does not end or complete the exam, but

merely pauses it. The examinee will be able to continue,

starting after the last question completed.

• When an exam has been stopped, you can choose No Action, Close, or

Abandon.

o No Action – Select this option to take no action on the click offs

and to allow the examinee to resume the exam. To resume the

exam, the examinee must go through the access process again by

navigating to the MY ATI > TEST tab, locating the assessment

product card, clicking BEGIN, and agreeing again to the terms and

conditions. The examinee will then appear in the Student Status

Section, and you must select Resume and click Refresh/Submit

Now to approve the examinee to resume the exam.

o Close – Select this option to close the assessment. This will

complete the exam even if the examinee has not answered all

questions.

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Click View Completed Assessments to open a window that lists

the closed assessments and the score of each displayed as

percent correct.

o Abandon – Select this option to delete the exam for the examinee.

This will erase the examinee’s exam as if he/she never took it.

Go back to FAQ Table of Contents

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FAQ 14: Retrieving Assessment Results (via Quick Report)

You must have Director or Instructor access to retrieve assessment results.

• Log on to www.atitesting.com and click the Results tab.

• Enter the Assessment ID next to the type of report you want to run and

click Build:

o Group Report – provides statistics for the entire group of testers

plus a list of all testers and their scores.

o Individual Report – provides a detailed diagnostic report for each

examinee.

• More information about generating reports is available. From the Faculty

Home page, click the How To tab and then click Product Training to view

additional How to Retrieve Results documents.

Go back to FAQ Table of Contents

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FAQ 15: Test Misconduct and Testing Irregularities Guidelines

Awareness of Test Misconduct

The primary role of a proctor is to conduct a fair test administration and to

maintain the security of the assessment materials. To ensure fair testing,

proctors need to be aware of the methods examinees may use to gain an unfair

advantage on the test. If a proctor suspects an examinee of misconduct, the

proctor should observe the examinee closely and ensure that he or she does not

remove any information on the test from the testing room. If it is believed that any

form of test misconduct has occurred, the proctor should document the

information, notify the appropriate faculty, and file a testing irregularity report

within 24 hours with ATI. (See FAQ 16: ATI Irregularity Report Form.) In addition,

a proctor reserves the right and responsibility to stop an examinee’s test if there

is clear and unambiguous evidence of misconduct.

To raise awareness, a list of possible misconduct or suspicious behaviors is

provided. These misconduct behaviors may be observed in a computer-

administered test, a paper and pencil test, or both.

• In order to copy from another examinee’s paper, examinees may attempt

to do the following:

o Sit next to or behind the person from whom they want to copy.

o Try to sit in a ‘V’ formation to facilitate viewing other student’s work.

o Drop a paper on the floor to allow someone else to look at it.

o Approach the proctor to ask a question and look at other

examinees’ tests on the way to the front of the room.

• Examinees may attempt to use “cheat sheets” or “crib sheets.” Potential

uses of these include the following:

o Writing answers/questions on surfaces of the tables, desks, or

chairs in the testing room.

o Copying answers/questions on food or drink labels (e.g., on the

inside of a soda or water bottle label or chewing gum wrapper).

o Using body parts to document answers, such as writing on hands,

arms, legs, ankles, etc.

o Attaching written answers to their clothing (e.g., inside a sock, skirt,

shirt, shoes, hat) or on the underside of a bandage.

• Examples of inappropriate uses of technology for the purpose of

misconduct include:

o Setting a phone to vibrate and receiving text messages with

assistance for answering the questions.

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o Using the screen on MP3 players to record notes for the test under

the guise of song titles.

o Wearing a headset while seemingly listening to music, when

actually listening to recorded answers.

o Using camera phones or other small cameras to capture pictures of

test questions for later distribution.

• Ways that examinees may attempt to assist one another include:

o Asking the proctor questions to provide enough of a distraction so

other examinees can look at another examinee’s screen or test

book or take another examinee’s answer sheet (for paper-pencil

exams).

o Having someone take the test in place of the examinee (proxy

tester).

o Leaving the testing room for a bathroom break and either checking

textbooks/answers or receiving assistance from an outside person.

o More than one examinee leaving the testing room for a bathroom

break and, when returning, switching testing stations.

o Communicating answers to others through foot tapping, pencil

tapping, food consumption (e.g., red candy = A, blue candy = B,

etc.).

o Inserting a drive into a computer to capture screen shots.

o Congregating during breaks or after the exam to attempt to

reconstruct the exam with other examinees (brain dumping).

Testing Irregularities

In the event that a testing irregularity occurs, a proctor should be aware of the

appropriate action to be taken. A testing irregularity or suspected irregularity

must be reported within 24 hours of the test administration. A Testing Irregularity

form is provided in FAQ 16: ATI Irregularity Report Form. In order to provide

clarity, a list of potential test irregularities has been provided. Examples of testing

irregularities include, but are not limited to, the following:

• Any occurrence resulting in examinees being unsupervised with access to

secure test materials

• Giving examinees access to or instruction related to the concepts

measured by the tests at any time before or during the test administration

• Paraphrasing, omitting, revising, or rewriting the script or any directions to

be given with the test

• Suspected misconduct

• Illness or medical emergencies during the test administration

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• Tampering with examinee response records

• Fire alarm or any alert requiring evacuation of examinees during the test

• Any examinee disruption, e.g., excessive coughing

• Problems with room temperature, excessive heat or extreme cool

• An examinee finishing an assessment too quickly

Go back to FAQ Table of Contents

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FAQ 16: ATI Irregularity Report Form

Report of Testing Irregularity

An electronic version of this form is available at www.atitesting.com under Product Training/How to

Proctor/ Eform. For your convenience, it can be completed electronically, saved, and e-mailed. Irregularity

reports should be filed within 24 hours of the exam administration at

testsecurity@atitesting.com.

Note: If you are experiencing connectivity or techical issues, please contact Client Care

for immediate assistance at 1-800-667-7531.

Institution Name: Exam Date:

Assessment Name: Assessment ID:

Proctor’s Name:

Please provide a detailed description of the incident:

(Attach pertinent documentation or further description, if necessary.)

If specific examinees were involved, please provide a list of examinees’ names and

identification numbers (if available).

As the proctor for the exam described above, I believe I have witnessed a testing irregularity

during this exam administration.

E-Signature of Exam Proctor: Date:

Please retain a copy of this report for the school’s records. ATI will acknowledge receipt of your report

within 48 hours. ATI Test Security will investigate the reported irregularity, which may involve follow up

with the submitter of this report, an examination of suspect exam results, and/or other actions as

warranted. If an irregularity has affected exam results, ATI will notify the administering institution. ATI has

the right to invalidate test results and/or to take other action deemed necessary by ATI to resolve issues

and prevent future incidents. Please direct all inquiries to testsecurity@atitesting.com

.

Go back to FAQ Table of Contents

Go back to the Table of Contents